Customer Satisfaction Jobs in Austin, TX

Positions 65,066 Updated daily

Looking for Customer Satisfaction jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Customer Satisfaction position in the Austin, TX area.

Staff Software Engineer - Amazon Connect

Company: The Hartford

Location: San Antonio, TX

Posted Aug 01, 2025

Bachelor's degree in Computer Science, Information Technology, or a related field. Lead the design and implementation of Amazon Connect solutions.

Regional Sales Manager - Home Health

Company: Lifecare Home Health Family

Location: San Antonio, TX

Posted Aug 01, 2025

Bachelor's degree in marketing or related field or equivalent professional experience. Bachelor's degree in marketing or related field or equivalent…

Licensed Wireman or Journeyman Electrician *sign-on bonus*

Company: TriSMART Solar LLC

Location: Houston, TX

Posted Aug 01, 2025

2+ years of field experience (bonus if it’s solar!). Wiring the Future – Install and repair residential electrical systems with precision and pride.

In-Store Free Sample Associate

Company: CDS (Club Demonstration Services)

Location: Selma, TX

Posted Aug 01, 2025

No prior experience is required as we provide training and team support to help you succeed. Additional hours may be available upon request.

Client Services Representative

Company: Liberty Software

Location: Grapevine, TX

Posted Aug 01, 2025

Operate as the first point of contact for incoming calls and tickets from pharmacy clients. Escalate calls appropriately to Technical Team or Account Management…

Principal Solutions Architect

Company: Verizon

Location: Houston, TX

Posted Aug 01, 2025

Participate in customer meetings and presentations, effectively communicating complex technical concepts to both technical and non-technical audiences.

Security Officer Campus

Company: Allied Universal

Location: Austin, TX

Posted Aug 01, 2025

A valid driver's license will be required for driving positions only. As a condition of employment, applicants will be subject to a background investigation in…

In-Store Free Sample Associate

Company: CDS (Club Demonstration Services)

Location: Southlake, TX

Posted Aug 01, 2025

No prior experience is required as we provide training and team support to help you succeed. Additional hours may be available upon request.

Product Analyst, Learning Systems (Open to Multiple Locations)

Company: Insperity Services, L.P.

Location: San Antonio, TX

Posted Aug 01, 2025

Bachelor’s Degree in a related field is preferred. Assists internal content owners in developing communication plans to introduce new or upgraded products to…

Security Officer

Company: Metro One Loss Prevention Services Group (Guard Division), Inc.

Location: Austin, TX

Posted Aug 01, 2025

Reliable Transportation - Must have own car. Provide exceptional customer service to visitors and staff. Maintain a consistent and visible security presence.

Product Analyst, Learning Systems (Open to Multiple Locations)

Company: Insperity Services, L.P.

Location: Coppell, TX

Posted Aug 01, 2025

Bachelor’s Degree in a related field is preferred. Assists internal content owners in developing communication plans to introduce new or upgraded products to…

Regional Sales Manager - Home Health

Company: Lifecare Home Health Family

Location: Houston, TX

Posted Aug 01, 2025

Bachelor's degree in marketing or related field or equivalent professional experience. Bachelor's degree in marketing or related field or equivalent…

Frequently Asked Questions

What are the typical salary ranges by seniority for Customer Satisfaction roles?
Entry‑level Customer Satisfaction Specialists typically earn between $48,000 and $65,000 annually in the U.S. Mid‑level roles such as CX Analysts or Support Engineers command $65,000 to $90,000. Senior positions—Customer Success Managers or Escalation Leads—often range from $90,000 to $130,000, with top performers in high‑growth tech firms exceeding $140,000.
What skills and certifications are required for a career in Customer Satisfaction?
Key skills include empathy, problem‑solving, and data analysis. Proficiency in Zendesk, Salesforce, Gainsight, or HubSpot is essential. Certifications such as the Certified Customer Experience Professional (CCXP), the Customer Success Manager (CSM) credential, ITIL Foundation, or Agile Certified Practitioner (ACP) give a competitive edge.
Is remote work available in Customer Satisfaction positions?
Nearly 70 % of Customer Satisfaction roles support remote or hybrid arrangements. Companies rely on Slack, Microsoft Teams, and Zoom for collaboration, while Zendesk and Gainsight enable remote ticketing and performance tracking. Remote‑first teams often span multiple time zones, offering flexible schedules and global career opportunities.
What are common career progression paths within Customer Satisfaction?
Typical progression starts with a Customer Support Specialist, moves to a Support Engineer or CX Analyst, then to a Customer Success Manager or Escalation Lead. From there, professionals can advance to Senior CSM, Director of Customer Success, VP of CX, or CX Strategy Lead, each bringing higher responsibility and broader impact.
What industry trends are shaping Customer Satisfaction today?
Current trends include AI‑powered chatbots reducing first‑contact resolution time, predictive analytics forecasting churn, and self‑service knowledge bases driving CSAT. The subscription economy pushes companies to focus on lifetime value, while real‑time sentiment analysis and omnichannel consistency become critical metrics for CX teams.

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