Customer Satisfaction Jobs in Austin, TX

Positions 65,066 Updated daily

Looking for Customer Satisfaction jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Customer Satisfaction position in the Austin, TX area.

Executive Chef

Company: Aztec Hotel San Antonio, a Marriott Tribute Portfolio Hotel

Location: San Antonio, TX

Posted Oct 13, 2025

Lead pre-service meetings to align kitchen and front-of-house teams on guest expectations and daily priorities. ≤ 28% food cost of total F&B revenue.

HVAC Field Service Technician

Company: Dehumidification Technologies, LP

Location: Houston, TX

Posted Oct 13, 2025

Maintain a valid driver license and good driving record. This role requires the technician to be available for a rotating schedule for emergency service…

Premier Customer Experience Manager

Company: Avis Budget Group

Location: Houston, TX

Posted Oct 13, 2025

Valid driver’s license and legally authorized to work in the United States. Recent graduate with bachelor’s or associate degree; two years’ supervisory…

Customer Service/Sales Representative

Company: Maraki, Inc.

Location: Houston, TX

Posted Oct 13, 2025

This role is essential in providing exceptional customer support while driving sales initiatives. Provide outstanding customer service by addressing inquiries…

Flagger

Company: Herzog Transit Services, Inc.

Location: Plano, TX

Posted Oct 13, 2025

Successfully complete and maintain any required safety certification and testing on an annual basis. Regularly ascend/descend a truck step with a height up to…

Armed Security Officer Full Time 2nd shift $19.00/hr

Company: Sunstates Security

Location: Dallas, TX

Posted Oct 13, 2025

Must have your own weapon. 2 years of security experience. Armed Security Officer Full Time 2nd shift $19.00/hr. Must have the ability to work the 2nd shift.

Restoration Project Manager

Company: GDA Contractors

Location: Grand Prairie, TX

Posted Oct 13, 2025

GDA Contractors is a specialty construction firm providing waterproofing, caulking, and moisture protection and restoration services to general contractors and…

Security Guard

Company: Pono Security

Location: Austin, TX

Posted Oct 13, 2025

*Security guard training certification (MUST)*. *High school diploma or equivalent*. *Must have a reliable source of transportation*.

CDL Class B Driver

Company: COMPLETE LINE GLASS

Location: San Antonio, TX

Posted Oct 13, 2025

Valid driver’s license with a clean driving record. Your relevant experience in delivery driving, material handling, and route navigation will enable you to…

EVS Floor Tech

Company: Methodist Hospital

Location: San Antonio, TX

Posted Oct 11, 2025

Education assistance (tuition, student loan, certification support, dependent scholarships). You will spot clean, dust, polish, sweep, mop floors, clean…

CDL Driver

Company: Waste Connections - HIRING EVENTS

Location: Humble, TX

Posted Oct 13, 2025

Safely driving a Commercial CDL Truck into a variety of environments (Residential, Construction, Commercial, etc.). Age 21+with a clean driving record.

Customer Relations Specialist

Company: Orkin

Location: Austin, TX

Posted Oct 12, 2025

Answer incoming calls and make outbound calls to customers to schedule, confirm and follow up on service appointments. Paid vacation, holidays, and sick leave.

Frequently Asked Questions

What are the typical salary ranges by seniority for Customer Satisfaction roles?
Entry‑level Customer Satisfaction Specialists typically earn between $48,000 and $65,000 annually in the U.S. Mid‑level roles such as CX Analysts or Support Engineers command $65,000 to $90,000. Senior positions—Customer Success Managers or Escalation Leads—often range from $90,000 to $130,000, with top performers in high‑growth tech firms exceeding $140,000.
What skills and certifications are required for a career in Customer Satisfaction?
Key skills include empathy, problem‑solving, and data analysis. Proficiency in Zendesk, Salesforce, Gainsight, or HubSpot is essential. Certifications such as the Certified Customer Experience Professional (CCXP), the Customer Success Manager (CSM) credential, ITIL Foundation, or Agile Certified Practitioner (ACP) give a competitive edge.
Is remote work available in Customer Satisfaction positions?
Nearly 70 % of Customer Satisfaction roles support remote or hybrid arrangements. Companies rely on Slack, Microsoft Teams, and Zoom for collaboration, while Zendesk and Gainsight enable remote ticketing and performance tracking. Remote‑first teams often span multiple time zones, offering flexible schedules and global career opportunities.
What are common career progression paths within Customer Satisfaction?
Typical progression starts with a Customer Support Specialist, moves to a Support Engineer or CX Analyst, then to a Customer Success Manager or Escalation Lead. From there, professionals can advance to Senior CSM, Director of Customer Success, VP of CX, or CX Strategy Lead, each bringing higher responsibility and broader impact.
What industry trends are shaping Customer Satisfaction today?
Current trends include AI‑powered chatbots reducing first‑contact resolution time, predictive analytics forecasting churn, and self‑service knowledge bases driving CSAT. The subscription economy pushes companies to focus on lifetime value, while real‑time sentiment analysis and omnichannel consistency become critical metrics for CX teams.

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