Customer Satisfaction Jobs in Austin, TX

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Looking for Customer Satisfaction jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Customer Satisfaction position in the Austin, TX area.

Customer Service Representative

Company: PLS

Location: Houston, TX

Posted Jul 23, 2025

Ensuring all transactions are completed in compliance with federal, state, and local regulations. Completing all transactions accurately, including cash…

Sr. Cyber Security Analyst

Company: CannonDesign

Location: Houston, TX

Posted Jul 23, 2025

Bachelor's degree in cybersecurity, computer science, a related field or equivalent work experience. Participant in and/or lead the implementation of security…

Full Stack Developer

Company: Safety Vision, LLC

Location: Houston, TX

Posted Jul 23, 2025

*Education:* Bachelor’s degree in Computer Science, Information Technology, or a related field (or equivalent experience). Familiarity with CI/CD pipelines.

Marketing Specialist

Company: Palenque Group

Location: San Antonio, TX

Posted Jul 23, 2025

Collaborate with leadership to identify market opportunities and develop strategies to increase brand awareness and customer retention.

Service & Repair Electrician

Company: Mister Sparky

Location: San Antonio, TX

Posted Jul 23, 2025

Determines general condition of all electrical equipment, can troubleshoot electrical malfunctions, and determine the extent of necessary repairs.

Analyst Financial Services 3

Company: Integrity Trade Services

Location: San Antonio, TX

Posted Jul 23, 2025

Active learning the fundamental concepts, practices and procedures of a particular field of specialization. Bachelor’s degree in Business Administration with…

Apprentice Electrician

Company: Megawatts Pro LLC

Location: Austin, TX

Posted Jul 23, 2025

And/or repair/troubleshoot of electrical systems ( residential). Set up and operate tools. Assist electrician during installations, alterations, additions, or…

Regional Sales Manager (Texas Region)

Company: Cleaver-Brooks Sales and Service

Location: Dallas, TX

Posted Jul 23, 2025

Monitoring of performance and suggestions for tools, education and training to continuously develop the skill sets of the region’s sales team.

Showroom Consultant (Plumbing)

Company: Skilled Performance Group

Location: Stafford, TX

Posted Jul 23, 2025

As a Showroom Consultant, you will play a crucial role in enhancing customer experience and driving sales through your expertise in lighting design and interior…

System Administrator

Company: Meneses Law PLLC

Location: Houston, TX

Posted Jul 23, 2025

Bachelor’s degree in IT, Computer Science, or relevant field. Support and secure macOS endpoints, ensuring proper configuration, patching, access control, and…

AWS & Snowflake Cloud Architect

Company: Infosys

Location: Richardson, TX

Posted Jul 23, 2025

You will provide inputs for identifying best-fit architectural solutions for one or more projects; develop design of applications, provide regular support and…

Box Truck Owners - Home Delivery Contracting

Company: J.B. Hunt

Location: Houston, TX

Posted Jul 23, 2025

Access to third-party discounts for truck rental, fuel and tools. 26’ box truck (truck equipped with liftgate is a plus). Active US DOT & MC numbers.

Frequently Asked Questions

What are the typical salary ranges by seniority for Customer Satisfaction roles?
Entry‑level Customer Satisfaction Specialists typically earn between $48,000 and $65,000 annually in the U.S. Mid‑level roles such as CX Analysts or Support Engineers command $65,000 to $90,000. Senior positions—Customer Success Managers or Escalation Leads—often range from $90,000 to $130,000, with top performers in high‑growth tech firms exceeding $140,000.
What skills and certifications are required for a career in Customer Satisfaction?
Key skills include empathy, problem‑solving, and data analysis. Proficiency in Zendesk, Salesforce, Gainsight, or HubSpot is essential. Certifications such as the Certified Customer Experience Professional (CCXP), the Customer Success Manager (CSM) credential, ITIL Foundation, or Agile Certified Practitioner (ACP) give a competitive edge.
Is remote work available in Customer Satisfaction positions?
Nearly 70 % of Customer Satisfaction roles support remote or hybrid arrangements. Companies rely on Slack, Microsoft Teams, and Zoom for collaboration, while Zendesk and Gainsight enable remote ticketing and performance tracking. Remote‑first teams often span multiple time zones, offering flexible schedules and global career opportunities.
What are common career progression paths within Customer Satisfaction?
Typical progression starts with a Customer Support Specialist, moves to a Support Engineer or CX Analyst, then to a Customer Success Manager or Escalation Lead. From there, professionals can advance to Senior CSM, Director of Customer Success, VP of CX, or CX Strategy Lead, each bringing higher responsibility and broader impact.
What industry trends are shaping Customer Satisfaction today?
Current trends include AI‑powered chatbots reducing first‑contact resolution time, predictive analytics forecasting churn, and self‑service knowledge bases driving CSAT. The subscription economy pushes companies to focus on lifetime value, while real‑time sentiment analysis and omnichannel consistency become critical metrics for CX teams.

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