Customer Satisfaction Jobs in Austin, TX

Positions 65,066 Updated daily

Looking for Customer Satisfaction jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Customer Satisfaction position in the Austin, TX area.

Pharmacist, Staff PRN

Company: CommUnityCare Health Centers

Location: Austin, TX

Posted Jul 21, 2025

Current license by Texas State Board of Pharmacy required. Current Health Care Provider Cardiopulmonary Resuscitation (CPR) certification through American Heart…

Staff Pharmacist PRN 2nd shift

Company: Houston Methodist Clear Lake Hospital

Location: Nassau Bay, TX

Posted Jul 21, 2025

PHRM - Pharmacist - State Licensure - Texas Pharmacist license or eligible for Texas Pharmacist license within 90 days AND.

Staff Pharmacist - PRN - Days - Operations/Clinical Acute Care

Company: Houston Methodist Hospital

Location: Houston, TX

Posted Jul 21, 2025

PHRM - Pharmacist - State Licensure - Texas Pharmacist license or eligible for Texas Pharmacist license within 90 days AND.

Security Analyst

Company: Auctane

Location: Austin, TX

Posted Jul 21, 2025

Being part of the internal Infosec / cyber security incident process - investigate suspected attacks and help manage security incidents, including providing…

DME Customer Service Representative

Company: Urology San Antonio

Location: San Antonio, TX

Posted Jul 21, 2025

Effectively manage large amounts of incoming calls. Provide accurate, valid, and complete information by using the right methods/tools.

Machine Operator 2

Company: DOT Metals

Location: San Antonio, TX

Posted Jul 21, 2025

Technical Skills: Use of hand tools, troubleshooting on mechanical equipment, knowledge of hydraulic systems, working knowledge of PLC, AC and DC inverters as…

Security Project/Program Manager, Retail Engineering

Company: Apple

Location: Austin, TX

Posted Jul 21, 2025

Excellent communication skills, with the ability to convey complex security concepts to both technical and non-technical audiences.

Director - Investor Accounting (On-site)

Company: Newrez

Location: Coppell, TX

Posted Jul 21, 2025

All employees are required to have smart phones that meet Company security standards with the ability to install apps such as Okta Verify and Microsoft…

Electrician II

Company: Harris County

Location: Houston, TX

Posted Jul 21, 2025

Education: High school diploma or G.E.D. equivalentExperience: Completion of an electrical apprenticeship program AND Four (4) years of related…

Marketing/Proposal Coordinator

Company: Lccx, LLC

Location: San Antonio, TX

Posted Jul 21, 2025

Experience using Canva or similar tools for layout/design. Bachelor’s degree in marketing, Communications, English, Journalism, or a related field.

Inkjet and insert Operator

Company: PC MAILING SERVICES, INC

Location: San Antonio, TX

Posted Jul 21, 2025

Strong mechanical aptitude and attention to detail. Perform routine machine checks and minor troubleshooting. Ability to stand for long periods of time.

Accountant IV

Company: ONEOK

Location: Dallas, TX

Posted Jul 21, 2025

Based on assigned tasks, employee may be assigned a company vehicle requiring the applicable driver's license. Performs accounting assignments and reporting.

Frequently Asked Questions

What are the typical salary ranges by seniority for Customer Satisfaction roles?
Entry‑level Customer Satisfaction Specialists typically earn between $48,000 and $65,000 annually in the U.S. Mid‑level roles such as CX Analysts or Support Engineers command $65,000 to $90,000. Senior positions—Customer Success Managers or Escalation Leads—often range from $90,000 to $130,000, with top performers in high‑growth tech firms exceeding $140,000.
What skills and certifications are required for a career in Customer Satisfaction?
Key skills include empathy, problem‑solving, and data analysis. Proficiency in Zendesk, Salesforce, Gainsight, or HubSpot is essential. Certifications such as the Certified Customer Experience Professional (CCXP), the Customer Success Manager (CSM) credential, ITIL Foundation, or Agile Certified Practitioner (ACP) give a competitive edge.
Is remote work available in Customer Satisfaction positions?
Nearly 70 % of Customer Satisfaction roles support remote or hybrid arrangements. Companies rely on Slack, Microsoft Teams, and Zoom for collaboration, while Zendesk and Gainsight enable remote ticketing and performance tracking. Remote‑first teams often span multiple time zones, offering flexible schedules and global career opportunities.
What are common career progression paths within Customer Satisfaction?
Typical progression starts with a Customer Support Specialist, moves to a Support Engineer or CX Analyst, then to a Customer Success Manager or Escalation Lead. From there, professionals can advance to Senior CSM, Director of Customer Success, VP of CX, or CX Strategy Lead, each bringing higher responsibility and broader impact.
What industry trends are shaping Customer Satisfaction today?
Current trends include AI‑powered chatbots reducing first‑contact resolution time, predictive analytics forecasting churn, and self‑service knowledge bases driving CSAT. The subscription economy pushes companies to focus on lifetime value, while real‑time sentiment analysis and omnichannel consistency become critical metrics for CX teams.

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