Customer Satisfaction Jobs in Austin, TX

Positions 65,066 Updated daily

Looking for Customer Satisfaction jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Customer Satisfaction position in the Austin, TX area.

Sales Advisor

Company: THE WASH TUB CAR WASH

Location: San Antonio, TX

Posted Jul 21, 2025

Suggestion of car wash packages and detail services to help enhance the appearance of guest vehicles. Guest interaction (friendly conversation, opening car…

Jr. Completions Data Analyst

Company: Corva

Location: Houston, TX

Posted Jul 21, 2025

Four-year college degree (petroleum engineering, geology, geoscience, any engineering preferred). Build customer dashboards and support customers building their…

Customer Service Specialist

Company: Vish Consulting Services

Location: Austin, TX

Posted Jul 21, 2025

Greets and directs visitors, answers inquiries, answers and routes phone calls and coordinates deliveries. #customerservice #customersupport #calling #reception…

Bilingual Retail Sales Associate

Company: 2020 Companies, Inc.

Location: Balch Springs, TX

Posted Jul 21, 2025

Sell products and services in a retail store, kiosk, and/or event environments. Ensure work station/kiosk is clean, well-organized, functional and presentable…

Master Electrician

Company: Air Specialist

Location: Pearland, TX

Posted Jul 21, 2025

Perform electrical installations, repairs, and maintenance with precision. Diagnose and troubleshoot electrical issues effectively.

Team Lead - Customer Relations & Escalations Management (Bilingual)

Company: Just Energy

Location: Houston, TX

Posted Jul 21, 2025

The primary responsibility is to manage, train, develop, coach, monitor and empower team members to provide customers with a superior service and retention…

Registered Nurse OR-RECOVERY ROOM FT Evening

Company: Carrollton Regional Medical Center

Location: Carrollton, TX

Posted Jul 21, 2025

Assures quality of care by adhering to therapeutic standards; measuring health outcomes against patient care goals and standards; making or recommending…

Electrical Apprentice

Company: CS Erickson

Location: Dallas, TX

Posted Jul 21, 2025

Learn Electrical Codes and Regulations: Familiarize yourself with local, state, and national electrical codes and safety regulations to ensure compliance during…

Licensed Plumber

Company: Edelman Plumbing

Location: Coppell, TX

Posted Jul 21, 2025

Valid driver's license with a good driving record. You diagnose and repair plumbing issues, install plumbing systems and fixtures, and work with leak detection,…

DAS Project Manager-Dallas

Company: Communication Technology Services (CTS)

Location: Carrollton, TX

Posted Jul 21, 2025

Must be able to travel within the region with a valid driver’s license. Track and update project financial health weekly, using internal databases and field…

Support Engineer

Company: Hoyack LLC

Location: San Antonio, TX

Posted Jul 21, 2025

Communicate clearly and effectively with both technical and non-technical stakeholders. This is a junior-level engineering role ideal for someone looking to…

Unarmed Security Guard

Company: Wolfram Security Force

Location: Dallas, TX

Posted Jul 21, 2025

As a Security Officer, you will play the vital role in ensuring the safety and security of our clients, employees, and visitors.

Frequently Asked Questions

What are the typical salary ranges by seniority for Customer Satisfaction roles?
Entry‑level Customer Satisfaction Specialists typically earn between $48,000 and $65,000 annually in the U.S. Mid‑level roles such as CX Analysts or Support Engineers command $65,000 to $90,000. Senior positions—Customer Success Managers or Escalation Leads—often range from $90,000 to $130,000, with top performers in high‑growth tech firms exceeding $140,000.
What skills and certifications are required for a career in Customer Satisfaction?
Key skills include empathy, problem‑solving, and data analysis. Proficiency in Zendesk, Salesforce, Gainsight, or HubSpot is essential. Certifications such as the Certified Customer Experience Professional (CCXP), the Customer Success Manager (CSM) credential, ITIL Foundation, or Agile Certified Practitioner (ACP) give a competitive edge.
Is remote work available in Customer Satisfaction positions?
Nearly 70 % of Customer Satisfaction roles support remote or hybrid arrangements. Companies rely on Slack, Microsoft Teams, and Zoom for collaboration, while Zendesk and Gainsight enable remote ticketing and performance tracking. Remote‑first teams often span multiple time zones, offering flexible schedules and global career opportunities.
What are common career progression paths within Customer Satisfaction?
Typical progression starts with a Customer Support Specialist, moves to a Support Engineer or CX Analyst, then to a Customer Success Manager or Escalation Lead. From there, professionals can advance to Senior CSM, Director of Customer Success, VP of CX, or CX Strategy Lead, each bringing higher responsibility and broader impact.
What industry trends are shaping Customer Satisfaction today?
Current trends include AI‑powered chatbots reducing first‑contact resolution time, predictive analytics forecasting churn, and self‑service knowledge bases driving CSAT. The subscription economy pushes companies to focus on lifetime value, while real‑time sentiment analysis and omnichannel consistency become critical metrics for CX teams.

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