Customer Satisfaction Jobs in Austin, TX

Positions 65,066 Updated daily

Looking for Customer Satisfaction jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Customer Satisfaction position in the Austin, TX area.

Building Attendant I - Monday - Friday, 5pm- - 1:30am

Company: MD Anderson

Location: Houston, TX

Posted Jul 09, 2025

Must have proper coordination and motor skills in order to work with hand tools and electro-mechanical tools as job requires to perform assigned tasks.

2nd Shift Welder II

Company: Maysteel Industries LLC

Location: Garland, TX

Posted Jul 09, 2025

Familiarize yourself with the tools, instrumentation and calibration equipment. Basic Math and Communication skills required Arcweld certification a plus.

Janitor Lead

Company: PRIDE Industries

Location: Dallas, TX

Posted Jul 09, 2025

Initiate supply/repair orders when inventory is low or replacements/repair are required. Ability to train employees in proper departmental practices and…

Staff Registered Nurse - OBGYN (Sugar Land)

Company: Houston Methodist Specialty Physician Group

Location: Sugar Land, TX

Posted Jul 09, 2025

RN - Registered Nurse - Texas State Licensure - Compact Licensure - Must obtain permanent Texas license within 60 days (if establishing Texas residency) AND.

Accountant - Payroll Specialist (Accredited Labs)

Company: Accredited Labs

Location: Dallas, TX

Posted Jul 08, 2025

Strong knowledge of state and federal payroll laws, wage compliance, and tax filing requirements. You will be the go-to expert for everything payroll—handling…

Staff Registered Nurse - OBGYN (Sugar Land)

Company: Houston Methodist Specialty Physician Group

Location: Sugar Land, TX

Posted Jul 09, 2025

RN - Registered Nurse - Texas State Licensure - Compact Licensure - Must obtain permanent Texas license within 60 days (if establishing Texas residency) AND.

2nd Shift Welder II

Company: Maysteel Industries LLC

Location: Garland, TX

Posted Jul 09, 2025

Familiarize yourself with the tools, instrumentation and calibration equipment. Basic Math and Communication skills required Arcweld certification a plus.

Benefits Analyst

Company: Sysco

Location: Houston, TX

Posted Jul 09, 2025

Assist with plan design review including driving open enrollment process, partnering for Workday configuration, testing and implementing communications.

Courtesy Patrol Guard

Company: St. Philip's School and Community Center

Location: Dallas, TX

Posted Jul 08, 2025

Must have a valid Texas Class C driver's license and valid automobile insurance. Provide assistance and information to residents, guests, and employees in a…

Licensed Plumber

Company: Roto-Rooter Services Company

Location: Houston, TX

Posted Jul 09, 2025

Journeyman license or equivalent certification as specified by the state in which branch operates and performs service. A valid driver’s license.

Staff AI Engineer

Company: SailPoint

Location: Austin, TX

Posted Jul 09, 2025

As an AI Engineer, you will collaborate closely with cross-functional teams to design, develop, and deploy cutting-edge AI solutions with a focus on Generative…

Apprentice Plumber-Service Technician

Company: Roto-Rooter Services Company

Location: Houston, TX

Posted Jul 09, 2025

A valid driver’s license. A mechanical aptitude is desirable, but prior plumbing experience is not necessary. Make the necessary repairs for the customer.

Frequently Asked Questions

What are the typical salary ranges by seniority for Customer Satisfaction roles?
Entry‑level Customer Satisfaction Specialists typically earn between $48,000 and $65,000 annually in the U.S. Mid‑level roles such as CX Analysts or Support Engineers command $65,000 to $90,000. Senior positions—Customer Success Managers or Escalation Leads—often range from $90,000 to $130,000, with top performers in high‑growth tech firms exceeding $140,000.
What skills and certifications are required for a career in Customer Satisfaction?
Key skills include empathy, problem‑solving, and data analysis. Proficiency in Zendesk, Salesforce, Gainsight, or HubSpot is essential. Certifications such as the Certified Customer Experience Professional (CCXP), the Customer Success Manager (CSM) credential, ITIL Foundation, or Agile Certified Practitioner (ACP) give a competitive edge.
Is remote work available in Customer Satisfaction positions?
Nearly 70 % of Customer Satisfaction roles support remote or hybrid arrangements. Companies rely on Slack, Microsoft Teams, and Zoom for collaboration, while Zendesk and Gainsight enable remote ticketing and performance tracking. Remote‑first teams often span multiple time zones, offering flexible schedules and global career opportunities.
What are common career progression paths within Customer Satisfaction?
Typical progression starts with a Customer Support Specialist, moves to a Support Engineer or CX Analyst, then to a Customer Success Manager or Escalation Lead. From there, professionals can advance to Senior CSM, Director of Customer Success, VP of CX, or CX Strategy Lead, each bringing higher responsibility and broader impact.
What industry trends are shaping Customer Satisfaction today?
Current trends include AI‑powered chatbots reducing first‑contact resolution time, predictive analytics forecasting churn, and self‑service knowledge bases driving CSAT. The subscription economy pushes companies to focus on lifetime value, while real‑time sentiment analysis and omnichannel consistency become critical metrics for CX teams.

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