Customer Satisfaction Jobs in Austin, TX

Positions 65,066 Updated daily

Looking for Customer Satisfaction jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Customer Satisfaction position in the Austin, TX area.

Safety Specialist, 187 Days - Security & Safety

Company: North East Independent School District

Location: San Antonio, TX

Posted Jul 08, 2025

Valid Texas Drivers license with driving record that meets the requirements of the District. Candidate must possess a valid License to Carry firearm…

Customer Service Representative - Level 1 (Entry Level)

Company: Wholdings, LLC

Location: Austin, TX

Posted Jul 08, 2025

Make outbound calls to customers to assist with our programs. Basic computer and typing skills. Log activity and manage interactions in a user-friendly CRM.

Security Officer Needed

Company: GuardTexas

Location: Austin, TX

Posted Jul 08, 2025

We are a certified security guard trainer and train our hires free of charge to help you obtain your license. Provide a visual security presence.

Ambient Air Client Project Manager

Company: Montrose Environmental Group, Inc.

Location: Deer Park, TX

Posted Jul 08, 2025

The Senior Project Manager manages all technical, field, financial, and administrative aspects of community ambient air monitoring projects.

Customer Service Representative - Ped Multi Specialty Clinic

Company: Ascension

Location: Austin, TX

Posted Jul 08, 2025

Note: Required professional licensure/certification can be used in lieu of education or experience, if applicable. Schedule: PRN; 6 Shifts every 6 Weeks.

Elite Security Guard - Armed Retail Patrol

Company: Allied Universal

Location: San Antonio, TX

Posted Jul 08, 2025

A valid driver's license is required and must meet Allied Universal driver policy requirements for driving positions only. Must be at least 21 years of age.

Customer Service Representative - Hematology Oncology Administration

Company: Ascension

Location: Austin, TX

Posted Jul 08, 2025

Note: Required professional licensure/certification can be used in lieu of education or experience, if applicable. Schedule: Monday - Friday 8:30am - 5:00pm.

Fill Technician

Company: OneH2, Inc.

Location: San Antonio, TX

Posted Jul 08, 2025

We are seeking an entry-level Fill Technician to join our OperationsMaintenance Department Team in San Antonio, TX which will be responsible for loading…

Aircraft Painter

Company: City Plating and Metal Finishing

Location: San Antonio, TX

Posted Jul 08, 2025

The Painter prepares and finishes (focus is clear coat) aircraft components in our repair facility in compliance with safety and operating procedures.

National Sales Manager - LR Cranes & HS Duty Cycle Machines

Company: Liebherr USA Co.

Location: Houston, TX

Posted Jul 08, 2025

Ability to obtain and maintain a valid driver’s license and passport. Coordinates activities with the Marketing Department and/or Senior Management-Sales…

OTR Truck Driver Class A CDL, 2yrs EXP REQ

Company: LinQ Transport

Location: Dallas-Fort Worth, TX

Posted Jul 08, 2025

Must have at least 24 months of recent driving experience. Full Benefits - Medical, Dental, Vision & Retirement with matching 100% 401K.

Weekend Sales Associate

Company: Longhorn Fashions

Location: Austin, TX

Posted Jul 08, 2025

Assist customers with purchases, answering questions, and addressing any concerns they may have. Offer assistance to customers with locating products and…

Frequently Asked Questions

What are the typical salary ranges by seniority for Customer Satisfaction roles?
Entry‑level Customer Satisfaction Specialists typically earn between $48,000 and $65,000 annually in the U.S. Mid‑level roles such as CX Analysts or Support Engineers command $65,000 to $90,000. Senior positions—Customer Success Managers or Escalation Leads—often range from $90,000 to $130,000, with top performers in high‑growth tech firms exceeding $140,000.
What skills and certifications are required for a career in Customer Satisfaction?
Key skills include empathy, problem‑solving, and data analysis. Proficiency in Zendesk, Salesforce, Gainsight, or HubSpot is essential. Certifications such as the Certified Customer Experience Professional (CCXP), the Customer Success Manager (CSM) credential, ITIL Foundation, or Agile Certified Practitioner (ACP) give a competitive edge.
Is remote work available in Customer Satisfaction positions?
Nearly 70 % of Customer Satisfaction roles support remote or hybrid arrangements. Companies rely on Slack, Microsoft Teams, and Zoom for collaboration, while Zendesk and Gainsight enable remote ticketing and performance tracking. Remote‑first teams often span multiple time zones, offering flexible schedules and global career opportunities.
What are common career progression paths within Customer Satisfaction?
Typical progression starts with a Customer Support Specialist, moves to a Support Engineer or CX Analyst, then to a Customer Success Manager or Escalation Lead. From there, professionals can advance to Senior CSM, Director of Customer Success, VP of CX, or CX Strategy Lead, each bringing higher responsibility and broader impact.
What industry trends are shaping Customer Satisfaction today?
Current trends include AI‑powered chatbots reducing first‑contact resolution time, predictive analytics forecasting churn, and self‑service knowledge bases driving CSAT. The subscription economy pushes companies to focus on lifetime value, while real‑time sentiment analysis and omnichannel consistency become critical metrics for CX teams.

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