Customer Satisfaction Jobs in Austin, TX

Positions 65,066 Updated daily

Looking for Customer Satisfaction jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Customer Satisfaction position in the Austin, TX area.

Sr Cabinet Builder

Company: Greenpoint Tech

Location: San Antonio, TX

Posted Jul 03, 2025

Although the company provides some tools, the production of Aerospace Interiors is a highly developed skill that requires many personal tools enabling an…

Call Center Representative

Company: Conduent State & Local Solutions, Inc

Location: San Antonio, TX

Posted Jul 03, 2025

Efficiently manage a high volume of inbound calls in a fast-paced environment. Access cardholder accounts to provide information about payments and benefits…

Care Coordinator

Company: Texas Children's Hospital

Location: Austin, TX

Posted Jul 03, 2025

Customer service skills, advanced communication and interpersonal skills with all levels of internal and external customers to includes medical staff, patients…

Senior Commercial HVAC Service Technician

Company: Ontario Refrigeration Service, Inc.

Location: Houston, TX

Posted Jul 03, 2025

Previous experience as an HVAC Technician or in a related field (10+ years). Company supplied tools, uniform, boots, and cell phone/iPad.

Senior Business Analyst

Company: Ursus, Inc.

Location: Dallas, TX

Posted Jul 03, 2025

They will develop business requirements into technical stories and seek out areas for operational improvements. Experience with data analysis preferred.

Staff Pharmacist (Full-time)

Company: Zikam Pharmacy

Location: Schertz, TX

Posted Jul 03, 2025

Certificates, Licenses, Registrations -* Current Texas license (Must be in good standing). Mathematical Skills* - Because we are a compounding pharmacy you need…

Commercial HVAC Service Technician

Company: Ontario Refrigeration Service, Inc.

Location: Addison, TX

Posted Jul 03, 2025

5 years of experience as a commercial HVAC Technician or in a related field. Company supplied tools, uniform, boots, and cell phone/iPad.

Senior Commercial HVAC Service Technician

Company: Ontario Refrigeration Service, Inc.

Location: Addison, TX

Posted Jul 03, 2025

Previous experience as an HVAC Technician or in a related field (10+ years). Company supplied tools, uniform, boots, and cell phone/iPad.

Apprentice Residential Electrician

Company: In Charge Electric

Location: Schertz, TX

Posted Jul 03, 2025

Cutting-Edge Technology: Work with the latest tools and technology in the field. This role offers on the job, hands on training, empowering you to build a…

Cabinet Install Manager

Company: Lykke Cabinets

Location: Dallas, TX

Posted Jul 03, 2025

Act as the primary point of contact for customers for all field install matters. Experienced in high volume Cabinet installation.

Carpenter

Company: JE Dunn

Location: Austin, TX

Posted Jul 03, 2025

Knowledge of all carpentry hand tools, use and own all required hand tools and pouches. Working knowledge of all concrete tools and carpentry hand tools.

Customer Service & Sale Representative

Company: Customer Sales Representative

Location: Houston, TX

Posted Jul 03, 2025

Tech-savvy with the ability to use CRM tools and reporting systems. Proactively manage assigned customer accounts and track progress toward retention goals.

Frequently Asked Questions

What are the typical salary ranges by seniority for Customer Satisfaction roles?
Entry‑level Customer Satisfaction Specialists typically earn between $48,000 and $65,000 annually in the U.S. Mid‑level roles such as CX Analysts or Support Engineers command $65,000 to $90,000. Senior positions—Customer Success Managers or Escalation Leads—often range from $90,000 to $130,000, with top performers in high‑growth tech firms exceeding $140,000.
What skills and certifications are required for a career in Customer Satisfaction?
Key skills include empathy, problem‑solving, and data analysis. Proficiency in Zendesk, Salesforce, Gainsight, or HubSpot is essential. Certifications such as the Certified Customer Experience Professional (CCXP), the Customer Success Manager (CSM) credential, ITIL Foundation, or Agile Certified Practitioner (ACP) give a competitive edge.
Is remote work available in Customer Satisfaction positions?
Nearly 70 % of Customer Satisfaction roles support remote or hybrid arrangements. Companies rely on Slack, Microsoft Teams, and Zoom for collaboration, while Zendesk and Gainsight enable remote ticketing and performance tracking. Remote‑first teams often span multiple time zones, offering flexible schedules and global career opportunities.
What are common career progression paths within Customer Satisfaction?
Typical progression starts with a Customer Support Specialist, moves to a Support Engineer or CX Analyst, then to a Customer Success Manager or Escalation Lead. From there, professionals can advance to Senior CSM, Director of Customer Success, VP of CX, or CX Strategy Lead, each bringing higher responsibility and broader impact.
What industry trends are shaping Customer Satisfaction today?
Current trends include AI‑powered chatbots reducing first‑contact resolution time, predictive analytics forecasting churn, and self‑service knowledge bases driving CSAT. The subscription economy pushes companies to focus on lifetime value, while real‑time sentiment analysis and omnichannel consistency become critical metrics for CX teams.

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