Customer Satisfaction Jobs in Austin, TX

Positions 65,066 Updated daily

Looking for Customer Satisfaction jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Customer Satisfaction position in the Austin, TX area.

Senior Public Safety Officer

Company: MD Anderson

Location: Houston, TX

Posted Jul 03, 2025

Valid Class A, B or C Texas driver's license. Responds to calls for service and provides requested services in a timely manner and in accordance with policies…

Verizon Sales Consultant

Company: Cellular Sales Verizon Authorized Retailer

Location: Austin, TX

Posted Jul 03, 2025

If you’re eager to learn and implement our proven techniques to grow your career, have previous experience in customer-facing roles, and have reliable…

Commercial Licensed Journeyman Electrician

Company: Freedom Solar Power

Location: Austin, TX

Posted Jul 03, 2025

Ability to make field changes and communicate with Project Manager and Construction Manager. Ability to read and understand blueprints, wiring schematics, and…

AI Engineer

Company: International Trip Planning Services

Location: Houston, TX

Posted Jul 02, 2025

Study/review state-of-the art tools, algorithms, and frameworks to propose options for keeping the technology cutting edge.

Centralized Servicing Team Lead - San Antonio, TX

Company: 1st Franklin Financial Corp

Location: San Antonio, TX

Posted Jul 02, 2025

Must possess a valid drivers' license and the ability to operate an automobile. This position leads by example to handle daily servicing tasks while also…

Member Experience Sales Associate - Highland Village

Company: Orangetheory Fitness

Location: Houston, TX

Posted Jul 03, 2025

Cultivating genuine, experience-focused connections with members and guests, including but not limited to-answering questions, resolving concerns, and ongoing…

Security Officer Full-time/Days

Company: Houston Methodist West Hospital

Location: Houston, TX

Posted Jul 03, 2025

Responds to all radio dispatches, answers calls and complaints and accurately assesses, responds timely, provides appropriate assistance and makes…

Housing Welder

Company: Morrison Products Inc.

Location: Mesquite, TX

Posted Jul 03, 2025

Exercise proper care in the use of tools, equipment and materials. Set-up and operate and maintain housing welders to perform welding operations in the…

Director of Kitchen

Company: Chick-fil-A

Location: San Antonio, TX

Posted Jul 03, 2025

A Kitchen Director will serve in the kitchen operations, driving sales, profit, and morale while maintaining quality of taste, speed, cleanliness, and an…

Member Experience Sales Associate - San Felipe

Company: Orangetheory Fitness

Location: Houston, TX

Posted Jul 03, 2025

Cultivating genuine, experience-focused connections with members and guests, including but not limited to-answering questions, resolving concerns, and ongoing…

Edge Architect - Specialist Master

Company: Deloitte

Location: San Antonio, TX

Posted Jul 03, 2025

Our Hybrid Cloud Infrastructure/Connected Edge team delivers specialized engineering capabilities to design, implement, manage, and operate hybrid cloud…

Verizon Sales Consultant

Company: Cellular Sales Verizon Authorized Retailer

Location: Austin, TX

Posted Jul 03, 2025

If you’re eager to learn and implement our proven techniques to grow your career, have previous experience in customer-facing roles, and have reliable…

Frequently Asked Questions

What are the typical salary ranges by seniority for Customer Satisfaction roles?
Entry‑level Customer Satisfaction Specialists typically earn between $48,000 and $65,000 annually in the U.S. Mid‑level roles such as CX Analysts or Support Engineers command $65,000 to $90,000. Senior positions—Customer Success Managers or Escalation Leads—often range from $90,000 to $130,000, with top performers in high‑growth tech firms exceeding $140,000.
What skills and certifications are required for a career in Customer Satisfaction?
Key skills include empathy, problem‑solving, and data analysis. Proficiency in Zendesk, Salesforce, Gainsight, or HubSpot is essential. Certifications such as the Certified Customer Experience Professional (CCXP), the Customer Success Manager (CSM) credential, ITIL Foundation, or Agile Certified Practitioner (ACP) give a competitive edge.
Is remote work available in Customer Satisfaction positions?
Nearly 70 % of Customer Satisfaction roles support remote or hybrid arrangements. Companies rely on Slack, Microsoft Teams, and Zoom for collaboration, while Zendesk and Gainsight enable remote ticketing and performance tracking. Remote‑first teams often span multiple time zones, offering flexible schedules and global career opportunities.
What are common career progression paths within Customer Satisfaction?
Typical progression starts with a Customer Support Specialist, moves to a Support Engineer or CX Analyst, then to a Customer Success Manager or Escalation Lead. From there, professionals can advance to Senior CSM, Director of Customer Success, VP of CX, or CX Strategy Lead, each bringing higher responsibility and broader impact.
What industry trends are shaping Customer Satisfaction today?
Current trends include AI‑powered chatbots reducing first‑contact resolution time, predictive analytics forecasting churn, and self‑service knowledge bases driving CSAT. The subscription economy pushes companies to focus on lifetime value, while real‑time sentiment analysis and omnichannel consistency become critical metrics for CX teams.

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