Customer Satisfaction Jobs in Austin, TX

Positions 65,066 Updated daily

Looking for Customer Satisfaction jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Customer Satisfaction position in the Austin, TX area.

Sales & Project Management - Heritage Roofing & Construction - Build Wealth. Advance Quickly. Success Pays.

Company: Heritage Construction Co., LLC

Location: Austin, TX

Posted Jul 02, 2025

Valid driver's license and comfort working at heights. Conduct professional roof inspections and property assessments.

Senior Data Scientist

Company: Roku

Location: Austin, TX

Posted Jul 02, 2025

Collaborate with stakeholders to align data science initiatives with organizational goals and strategy design and execute AB tests.

CNC Machinist Programmer (Panama City,Florida)

Company: Performance Personnel Services, LLC

Location: Austin, TX

Posted Jul 02, 2025

Provides leadership direction of design and process development, production, operations, engineering, test and Quality Assurance functions.

Housekeeper (I or II)

Company: St. Mary's University

Location: San Antonio, TX

Posted Jul 02, 2025

Work outside and inside, on slippery or uneven walking surfaces; frequent exposure to extreme hot and cold temperatures, inclement weather, insects, dust, toxic…

Marketing/ Brand Ambassador

Company: ADA Business Solutions

Location: Round Rock, TX

Posted Jul 02, 2025

Represent nonprofit organizations at scheduled community and retail events. Comfortable working both indoors and outdoors. Must be 18 years or older.

Brand Ambassador

Company: ADA Business Solutions

Location: San Antonio, TX

Posted Jul 02, 2025

Represent nonprofit organizations at scheduled community and retail events. Comfortable working both indoors and outdoors. Must be 18 years or older.

Proslat Technician (Finish Carpentry Required)

Company: Lifetime Coatings & Proslat Garage Store

Location: Richardson, TX

Posted Jul 02, 2025

Valid driver’s license and can pull a trailer when needed. Reading install plans and making field adjustments as needed. Based on experience and install speed.

Customer Service Representative - Field Services

Company: Invitation Homes

Location: Dallas, TX

Posted Jul 02, 2025

401k with matching company contributions. 401(k) with company matching contributions. Effective customer service and conflict resolution skills.

Project Manager - FT - Corporate Finance (Hybrid)

Company: Houston Methodist

Location: Houston, TX

Posted Jul 02, 2025

This position routinely develops, coordinates and completes projects from design implementation to measurement and maintenance of desired outcomes in…

Registered Nurse Weekend Supervisor

Company: Lennwood Nursing And Rehabilitation

Location: Dallas, TX

Posted Jul 02, 2025

Lennwood Nursing & Rehabilitation is looking for *a WEEKEND Registered Nurse. *. 8 hour shifts SATURDAY and SUNDAY.

Roofing & Construction Sales/Project Manager - Build Your Future. Earn Big. Get Paid to Win!

Company: Heritage Construction Co., LLC

Location: Cedar Park, TX

Posted Jul 02, 2025

Valid driver's license and comfort working at heights. Six-figure income potential in year one ($150K+) — Top 5 representatives consistently earn $500K+.

Roofing & Construction Sales/Project Manager - Build Your Future. Earn Big. Get Paid to Win!

Company: Heritage Construction Co., LLC

Location: Austin, TX

Posted Jul 02, 2025

Valid driver's license and comfort working at heights. Six-figure income potential in year one ($150K+) — Top 5 representatives consistently earn $500K+.

Frequently Asked Questions

What are the typical salary ranges by seniority for Customer Satisfaction roles?
Entry‑level Customer Satisfaction Specialists typically earn between $48,000 and $65,000 annually in the U.S. Mid‑level roles such as CX Analysts or Support Engineers command $65,000 to $90,000. Senior positions—Customer Success Managers or Escalation Leads—often range from $90,000 to $130,000, with top performers in high‑growth tech firms exceeding $140,000.
What skills and certifications are required for a career in Customer Satisfaction?
Key skills include empathy, problem‑solving, and data analysis. Proficiency in Zendesk, Salesforce, Gainsight, or HubSpot is essential. Certifications such as the Certified Customer Experience Professional (CCXP), the Customer Success Manager (CSM) credential, ITIL Foundation, or Agile Certified Practitioner (ACP) give a competitive edge.
Is remote work available in Customer Satisfaction positions?
Nearly 70 % of Customer Satisfaction roles support remote or hybrid arrangements. Companies rely on Slack, Microsoft Teams, and Zoom for collaboration, while Zendesk and Gainsight enable remote ticketing and performance tracking. Remote‑first teams often span multiple time zones, offering flexible schedules and global career opportunities.
What are common career progression paths within Customer Satisfaction?
Typical progression starts with a Customer Support Specialist, moves to a Support Engineer or CX Analyst, then to a Customer Success Manager or Escalation Lead. From there, professionals can advance to Senior CSM, Director of Customer Success, VP of CX, or CX Strategy Lead, each bringing higher responsibility and broader impact.
What industry trends are shaping Customer Satisfaction today?
Current trends include AI‑powered chatbots reducing first‑contact resolution time, predictive analytics forecasting churn, and self‑service knowledge bases driving CSAT. The subscription economy pushes companies to focus on lifetime value, while real‑time sentiment analysis and omnichannel consistency become critical metrics for CX teams.

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