Customer Satisfaction Jobs in Austin, TX

Positions 65,066 Updated daily

Looking for Customer Satisfaction jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Customer Satisfaction position in the Austin, TX area.

HVAC/ Chiller Service Technician

Company: APS Building Services

Location: Austin, TX

Posted Jun 26, 2025

Maintains a clean driving record. Maintains technical knowledge of various cooling towers and related HVAC equipment. Commercial HVAC: 3 years (Preferred).

Associate Business Analyst

Company: Frontier Energy

Location: Austin, TX

Posted Jun 26, 2025

Familiarity with state machine workflow diagrams. Active listener • Experience with testing tools and end-user training. SQL and Python skills a plus.

Analyst, Data

Company: Avelo Airlines, Inc.

Location: Houston, TX

Posted Jun 26, 2025

Stay up to date with the latest tools, technologies, and best practices in data analysis and contribute to process improvement initiatives.

Motorcycle Sales Specialist- Indian/Harley

Company: Dallas Indian Motorcycle

Location: Irving, TX

Posted Jun 26, 2025

As a Sales Associate, you will be responsible for providing exceptional customer service, driving sales, and achieving revenue targets.

HVAC Service Technician

Company: APS Building Services

Location: Austin, TX

Posted Jun 26, 2025

Maintains technical knowledge for HVAC repair. Safely and effectively uses tools and equipment wearing proper PPE. Maintain a clean company vehicle.

QUALITY AUTOMATION ENGINEER III- FINANCIAL CRIMES

Company: Frost Bank

Location: San Antonio, TX

Posted Jun 26, 2025

Bachelor’s degree in a technical field or equivalent experience. Collaborate with product management, project management, development teams, and business…

Apprentice Plumber

Company: HJD Capital Electric, Inc.

Location: San Antonio, TX

Posted Jun 26, 2025

We've grown from providing electrical services to offering a full range of solutions, including electrical, utility, general construction, construction…

Revenue Accountant

Company: Creative Financial Staffing

Location: Houston, TX

Posted Jun 26, 2025

Prepare price volume analysis fluctuation analysis by asset. Assist with technical accounting memorandums. Manage application of ASC 606 to customer contracts;…

Customer Service Representative

Company: Heilind Electronics

Location: Austin, TX

Posted Jun 26, 2025

The Customer Service position is responsible for order entry and maintenance, reporting, backlog review, spreadsheet administration, and providing overall…

Senior DSP Software Developer

Company: Stirista

Location: San Antonio, TX

Posted Jun 26, 2025

Collaborate strategically with cross-functional and international teams, providing technical guidance and fostering efficient project execution to meet dynamic…

Armed School Safety Officer

Company: Andy Frain Services

Location: Richmond, TX

Posted Jun 26, 2025

Valid Class “C” Driver License with acceptable driving record, and reliable transportation. Pursuant to Texas State House Bill 3, all public schools must…

Personal Chef

Company: Eats by Jaxon

Location: Austin, TX

Posted Jun 26, 2025

Comfort with driving to various client locations within the greater Austin area. This role involves grocery shopping, meal preparation, customer relationship…

Frequently Asked Questions

What are the typical salary ranges by seniority for Customer Satisfaction roles?
Entry‑level Customer Satisfaction Specialists typically earn between $48,000 and $65,000 annually in the U.S. Mid‑level roles such as CX Analysts or Support Engineers command $65,000 to $90,000. Senior positions—Customer Success Managers or Escalation Leads—often range from $90,000 to $130,000, with top performers in high‑growth tech firms exceeding $140,000.
What skills and certifications are required for a career in Customer Satisfaction?
Key skills include empathy, problem‑solving, and data analysis. Proficiency in Zendesk, Salesforce, Gainsight, or HubSpot is essential. Certifications such as the Certified Customer Experience Professional (CCXP), the Customer Success Manager (CSM) credential, ITIL Foundation, or Agile Certified Practitioner (ACP) give a competitive edge.
Is remote work available in Customer Satisfaction positions?
Nearly 70 % of Customer Satisfaction roles support remote or hybrid arrangements. Companies rely on Slack, Microsoft Teams, and Zoom for collaboration, while Zendesk and Gainsight enable remote ticketing and performance tracking. Remote‑first teams often span multiple time zones, offering flexible schedules and global career opportunities.
What are common career progression paths within Customer Satisfaction?
Typical progression starts with a Customer Support Specialist, moves to a Support Engineer or CX Analyst, then to a Customer Success Manager or Escalation Lead. From there, professionals can advance to Senior CSM, Director of Customer Success, VP of CX, or CX Strategy Lead, each bringing higher responsibility and broader impact.
What industry trends are shaping Customer Satisfaction today?
Current trends include AI‑powered chatbots reducing first‑contact resolution time, predictive analytics forecasting churn, and self‑service knowledge bases driving CSAT. The subscription economy pushes companies to focus on lifetime value, while real‑time sentiment analysis and omnichannel consistency become critical metrics for CX teams.

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