Customer Satisfaction Jobs in Austin, TX

Positions 65,066 Updated daily

Looking for Customer Satisfaction jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Customer Satisfaction position in the Austin, TX area.

CDL-A Fleet Owner Drivers

Company: Quantix

Location: San Antonio, TX

Posted Jun 21, 2025

Minimum 1 year liquid tanker experience. 48% of the net revenue. Must be willing to haul bleach. Can choose W2 or 1099. Average $1,500+ per Week.

IT Data Support Analyst

Company: ExxonMobil Contingent Community

Location: Spring, TX

Posted Jun 20, 2025

Maintain system documentation, including work instructions, S&C, design, and testing documents in line with knowledge management standards.

Executive Chef

Company: Six Flags Fiesta Texas

Location: San Antonio, TX

Posted Jun 22, 2025

Directly supervises kitchen personnel with responsibility for hiring, initiating corrective action and developing the kitchen personnel and is also responsible…

Mobile Intrack Welder Assistant

Company: RailWorks Corporation

Location: Dallas-Fort Worth, TX

Posted Jun 20, 2025

A valid driver’s license and satisfactory driving record. Work includes driving a welding truck to and from work locations and setting the welding truck on the…

Portfolio Marketing Manager, GPS

Company: Deloitte

Location: Austin, TX

Posted Jun 21, 2025

Bachelor's degree or higher in Marketing, Advertising, Communications, English, Public Relations, or a related field.

Porter

Company: FirstService Residential

Location: Buda, TX

Posted Jun 20, 2025

Reports any needed repairs immediately to supervisor (such as leaky faucets or toilets, loose tile, broken windowpanes, missing nuts or screws, etc.).

Senior Enterprise Deployment Specialist

Company: Ansys

Location: Austin, TX

Posted Jun 21, 2025

Required education and degree type: BS, MS in an engineering discipline, computer science or related field, or equivalent experience.

HVAC Technician

Company: Longhorn Village

Location: Austin, TX

Posted Jun 21, 2025

Position requires a valid driver’s license. Performs scheduled maintenance checks throughout the facility which may include assisting inspectors and contractors…

Commercial Program Manager

Company: Athena Manufacturing, LP

Location: Austin, TX

Posted Jun 20, 2025

Bachelor’s degree in business, engineering, or a related field is a plus. This entry-level role is focused on relationship development, coordination, and…

Banquet Chef - Hilton Anatole

Company: Hilton

Location: Dallas, TX

Posted Jun 21, 2025

Monitor and ensure compliance with federal, state, local and company health, safety, sanitation and alcohol awareness standards. Flexible shifts and days off.

Email Marketing Manager

Company: GunMag Warehouse

Location: Dallas, TX

Posted Jun 20, 2025

The Email Marketing Manager is responsible for setting up email campaigns, driving strategy execution, implementing program optimizations, executing regular A/B…

Registered Nurse PRN

Company: Houston Methodist Hospital

Location: Houston, TX

Posted Jun 20, 2025

RN - Registered Nurse - Texas State Licensure - Compact Licensure - Must obtain permanent Texas license within 60 days (if establishing Texas residency) AND.

Frequently Asked Questions

What are the typical salary ranges for Customer Satisfaction roles by seniority?
Salaries for Customer Satisfaction roles vary significantly based on experience, location, and company size. Entry-level Customer Support Specialists typically earn between $40,000 and $60,000 annually. Mid-level positions, such as Senior Customer Service Representatives or CX Analysts, often range from $60,000 to $90,000. Senior roles like Customer Success Managers, CX Strategists, or Directors of Customer Experience can command salaries from $90,000 to over $150,000, especially in tech companies or those with complex product offerings.
What skills and certifications are essential for Customer Satisfaction professionals?
Key skills include exceptional communication (written and verbal), active listening, empathy, problem-solving, and conflict resolution. Proficiency with CRM platforms like Salesforce Service Cloud, Zendesk, HubSpot Service Hub, or Intercom is vital. For more analytical or strategic CX roles, data analysis skills and experience with tools like Tableau or Google Analytics are beneficial. Relevant certifications include the Certified Customer Experience Professional (CCXP) from the CXPA, specific CRM platform certifications, or ITIL Foundation for roles in technical support operations.
Is remote work commonly available for Customer Satisfaction roles?
Yes, remote work is highly prevalent in the Customer Satisfaction field, particularly for frontline customer support and some customer success management roles. The nature of these positions, often relying on cloud-based communication tools, CRMs, and knowledge bases, makes them well-suited for remote or hybrid models. Companies often provide comprehensive virtual onboarding and support to ensure remote teams remain connected and effective, offering flexibility for many professionals.
What are the common career progression paths within Customer Satisfaction?
Career paths often start with Customer Support Specialist roles, progressing to Senior Specialist or Team Lead. From there, individuals can advance to Manager or Director of Customer Success/Experience. Specialization is also common, leading to roles such as CX Analyst, Journey Mapper, Product Support Engineer, or Customer Advocacy Manager. Some professionals transition into related fields like Product Management, Sales Enablement, or Learning & Development, leveraging their deep understanding of customer needs and product usage.
What are the current industry trends impacting Customer Satisfaction?
Several trends are reshaping the Customer Satisfaction landscape. There's a strong push towards <em>proactive customer experience</em>, using data and AI (like sentiment analysis tools or predictive analytics) to anticipate and address customer needs before they arise. The adoption of <em>AI-powered chatbots and self-service portals</em> continues to grow, automating routine inquiries and freeing human agents for complex issues. Furthermore, an increased focus on <em>omnichannel experiences</em> ensures seamless interactions across all touchpoints, and the emphasis on demonstrating <em>Customer Experience ROI</em> drives data-driven decision-making and investment in advanced VoC (Voice of Customer) programs.

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