Customer Satisfaction Jobs in Austin, TX

Positions 65,066 Updated daily

Looking for Customer Satisfaction jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Customer Satisfaction position in the Austin, TX area.

Customer Service Representative

Company: TWO MEN AND A TRUCK®

Location: Austin, TX

Posted Jun 20, 2025

Obtains customer feedback through regular follow-up calls, both during and after moves to ensure ongoing customer satisfaction and proactively resolve any…

Air Conditioning Technician

Company: L. K. Jordan & Associates

Location: Bracken, TX

Posted Jun 19, 2025

Valid driver's license with a clean driving record is required for driving service vehicles. Ability to read blueprints and technical diagrams related to air…

Staff Pharmacist - Full Time - Nights

Company: Houston Methodist Hospital

Location: Houston, TX

Posted Jun 20, 2025

PHRM - Pharmacist - State Licensure - Texas Pharmacist license or eligible for Texas Pharmacist license within 90 days AND.

Controller

Company: BioUrja Advisors, LLC

Location: Houston, TX

Posted Jun 20, 2025

Partner with plant operations and senior leadership to develop and track key performance indicators (KPIs). Ensure compliance with federal, state, and local tax…

Security Project/Program Manager, Retail Engineering

Company: Apple

Location: Austin, TX

Posted Jun 20, 2025

Excellent communication skills, with the ability to convey complex security concepts to both technical and non-technical audiences.

Journeyman HVAC Technician - San Antonio TX

Company: Trane Technologies

Location: San Antonio, TX

Posted Jun 20, 2025

Must possess a valid driver’s license for a minimum of 12 months, with no major or frequent traffic violations including, but not limited to:

Software Development Engineer-II

Company: Toyota

Location: Plano, TX

Posted Jun 19, 2025

This is a full stack role that requires strong technical judgment, hands-on experience with modern frameworks, and a proactive approach to system design and…

Marketing

Company: Alamo Heights Consulting

Location: San Antonio, TX

Posted Jun 19, 2025

Act as a frontline brand expert, helping maintain high standards in the field. We’re hiring an Entry-Level Brand Ambassador, someone we can train and develop…

HVAC Service Tech

Company: L&S Mechanical

Location: Pflugerville, TX

Posted Jun 20, 2025

As a HVAC service technician at L&S, you will repair and calibrate systems and replace various components. Perform the physical demands of the position: working…

Journeyman Electrician

Company: Freedom Forever

Location: Houston, TX

Posted Jun 20, 2025

As a Journeyman Electrician, you’ll bring technical expertise to safely plan and execute electrical work for residential solar projects.

Staff Accountant

Company: Taco Cabana

Location: San Antonio, TX

Posted Jun 20, 2025

Prepare and distribute monthly analyses of variances both to prior month actuals and to forecast for corporate activities.

Sr Service Line Clinical Value Analysis - Registered Nurse

Company: Houston Methodist

Location: Houston, TX

Posted Jun 20, 2025

Utilizes clinical and value analysis expertise to cultivate and maintains professional relationships with internal and external stakeholders including…

Frequently Asked Questions

What are the typical salary ranges for Customer Satisfaction roles by seniority?
Salaries for Customer Satisfaction roles vary significantly based on experience, location, and company size. Entry-level Customer Support Specialists typically earn between $40,000 and $60,000 annually. Mid-level positions, such as Senior Customer Service Representatives or CX Analysts, often range from $60,000 to $90,000. Senior roles like Customer Success Managers, CX Strategists, or Directors of Customer Experience can command salaries from $90,000 to over $150,000, especially in tech companies or those with complex product offerings.
What skills and certifications are essential for Customer Satisfaction professionals?
Key skills include exceptional communication (written and verbal), active listening, empathy, problem-solving, and conflict resolution. Proficiency with CRM platforms like Salesforce Service Cloud, Zendesk, HubSpot Service Hub, or Intercom is vital. For more analytical or strategic CX roles, data analysis skills and experience with tools like Tableau or Google Analytics are beneficial. Relevant certifications include the Certified Customer Experience Professional (CCXP) from the CXPA, specific CRM platform certifications, or ITIL Foundation for roles in technical support operations.
Is remote work commonly available for Customer Satisfaction roles?
Yes, remote work is highly prevalent in the Customer Satisfaction field, particularly for frontline customer support and some customer success management roles. The nature of these positions, often relying on cloud-based communication tools, CRMs, and knowledge bases, makes them well-suited for remote or hybrid models. Companies often provide comprehensive virtual onboarding and support to ensure remote teams remain connected and effective, offering flexibility for many professionals.
What are the common career progression paths within Customer Satisfaction?
Career paths often start with Customer Support Specialist roles, progressing to Senior Specialist or Team Lead. From there, individuals can advance to Manager or Director of Customer Success/Experience. Specialization is also common, leading to roles such as CX Analyst, Journey Mapper, Product Support Engineer, or Customer Advocacy Manager. Some professionals transition into related fields like Product Management, Sales Enablement, or Learning & Development, leveraging their deep understanding of customer needs and product usage.
What are the current industry trends impacting Customer Satisfaction?
Several trends are reshaping the Customer Satisfaction landscape. There's a strong push towards <em>proactive customer experience</em>, using data and AI (like sentiment analysis tools or predictive analytics) to anticipate and address customer needs before they arise. The adoption of <em>AI-powered chatbots and self-service portals</em> continues to grow, automating routine inquiries and freeing human agents for complex issues. Furthermore, an increased focus on <em>omnichannel experiences</em> ensures seamless interactions across all touchpoints, and the emphasis on demonstrating <em>Customer Experience ROI</em> drives data-driven decision-making and investment in advanced VoC (Voice of Customer) programs.

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