Customer Satisfaction Jobs in Austin, TX

Positions 65,066 Updated daily

Looking for Customer Satisfaction jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Customer Satisfaction position in the Austin, TX area.

Program Manager - Regulatory

Company: eBay

Location: Austin, TX

Posted May 15, 2025

Coordinate Cross-Functional Teams: Work closely with product, engineering, legal, compliance, design, and analytics teams to align on deliverables and ensure…

Residential Journeyman Electrician

Company: Elmers Home Services

Location: Houston, TX

Posted May 15, 2025

Valid driver's license and a clean driving record. Texas journeyman or residential wireman's license. An electrical certification or apprenticeship, and…

CDL A Owner Operator

Company: Service Transport Company

Location: Houston, TX

Posted May 15, 2025

Minimum one-year recent tractor-trailer driving experience. Hazardous and non-hazardous materials: driver’s role (loading, unloading, in transit, trouble…

HVAC Installer

Company: Goettl Air Conditioning and Plumbing

Location: San Antonio, TX

Posted May 14, 2025

Must have a valid driver's license and two years' satisfactory driving record. Ability to provide a basic set of your own tools.

Entry Level Accountant

Company: Enterprise Mobility

Location: San Antonio, TX

Posted May 15, 2025

Must have a valid driver's license with no more than 2 moving violations and/or at-fault accidents on driving record in the past 3 years.

Customer Service/Inside Sales

Company: Continental Western Corporation

Location: Houston, TX

Posted May 14, 2025

Manage large amounts of incoming calls. Provide accurate, valid and complete information by using the right methods/tools. Track record of over-achieving quota.

Commercial Roofing Technician

Company: Marlin Construction, LLC

Location: Houston, TX

Posted May 14, 2025

Good workmanship of repairs and maintenance performed in the field. The ideal candidate will have expertise in various construction tasks and possess a strong…

Sales Associate

Company: MEM Ventures, LLC

Location: Dallas, TX

Posted May 14, 2025

Meet and exceed sales goals while developing valuable professional skills. Base training pay to start, plus commission potential averaging $3000-$4000 monthly…

In Store Sales Specialist (Full-Time or Part-Time)

Company: Renuity

Location: Dallas, TX

Posted May 15, 2025

Hospitality (hotel front desk, concierge, event staff). Restaurants (servers, bartenders, hosts, front-of-house staff). Full-Time | W2 Employee.

Licensed Plumber

Company: Tempo Air

Location: Irving, TX

Posted May 15, 2025

Respond to emergency calls as needed. Interprets and applies mechanical and structural blueprints to plan plumbing repairs and modifications.

Sales Associate / Design Consultant - Full Time

Company: Arhaus LLC

Location: Dallas, TX

Posted May 14, 2025

Performs proactive and consistent follow-up with all guests before and after the sale and at delivery. Sales skills, sense of design or related experience…

Residential Service Electrician

Company: Magnify Electric

Location: Austin, TX

Posted May 15, 2025

Valid Texas driver’s license with clean driving and background record. Valid Texas Journeyman or Wireman license. No on-call, no weekends—ever.

Frequently Asked Questions

What are the typical salary ranges for Customer Satisfaction roles by seniority?
Salaries for Customer Satisfaction roles vary significantly based on experience, location, and company size. Entry-level Customer Support Specialists typically earn between $40,000 and $60,000 annually. Mid-level positions, such as Senior Customer Service Representatives or CX Analysts, often range from $60,000 to $90,000. Senior roles like Customer Success Managers, CX Strategists, or Directors of Customer Experience can command salaries from $90,000 to over $150,000, especially in tech companies or those with complex product offerings.
What skills and certifications are essential for Customer Satisfaction professionals?
Key skills include exceptional communication (written and verbal), active listening, empathy, problem-solving, and conflict resolution. Proficiency with CRM platforms like Salesforce Service Cloud, Zendesk, HubSpot Service Hub, or Intercom is vital. For more analytical or strategic CX roles, data analysis skills and experience with tools like Tableau or Google Analytics are beneficial. Relevant certifications include the Certified Customer Experience Professional (CCXP) from the CXPA, specific CRM platform certifications, or ITIL Foundation for roles in technical support operations.
Is remote work commonly available for Customer Satisfaction roles?
Yes, remote work is highly prevalent in the Customer Satisfaction field, particularly for frontline customer support and some customer success management roles. The nature of these positions, often relying on cloud-based communication tools, CRMs, and knowledge bases, makes them well-suited for remote or hybrid models. Companies often provide comprehensive virtual onboarding and support to ensure remote teams remain connected and effective, offering flexibility for many professionals.
What are the common career progression paths within Customer Satisfaction?
Career paths often start with Customer Support Specialist roles, progressing to Senior Specialist or Team Lead. From there, individuals can advance to Manager or Director of Customer Success/Experience. Specialization is also common, leading to roles such as CX Analyst, Journey Mapper, Product Support Engineer, or Customer Advocacy Manager. Some professionals transition into related fields like Product Management, Sales Enablement, or Learning & Development, leveraging their deep understanding of customer needs and product usage.
What are the current industry trends impacting Customer Satisfaction?
Several trends are reshaping the Customer Satisfaction landscape. There's a strong push towards <em>proactive customer experience</em>, using data and AI (like sentiment analysis tools or predictive analytics) to anticipate and address customer needs before they arise. The adoption of <em>AI-powered chatbots and self-service portals</em> continues to grow, automating routine inquiries and freeing human agents for complex issues. Furthermore, an increased focus on <em>omnichannel experiences</em> ensures seamless interactions across all touchpoints, and the emphasis on demonstrating <em>Customer Experience ROI</em> drives data-driven decision-making and investment in advanced VoC (Voice of Customer) programs.

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