Customer Satisfaction Jobs in Austin, TX

Positions 65,066 Updated daily

Looking for Customer Satisfaction jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Customer Satisfaction position in the Austin, TX area.

Multi Skilled Carpenter

Company: Ace Handyman Services Northwest San Antonio

Location: San Antonio, TX

Posted Apr 21, 2025

Current and valid driver’s license. You will work out of your home, using your own truck or van to travel to job sites. Own truck or van, properly insured.

View Details Apply on SimplyHired

Entry -Level Retail Sales Representative (Full-Time or Part-Time)

Company: Renuity

Location: South Austin, TX

Posted Apr 18, 2025

Hospitality (hotel front desk, concierge, event staff). Restaurants (servers, bartenders, hosts, front-of-house staff). Full-Time | W2 Employee.

View Details Apply on SimplyHired

Commission sales

Company: Exclusive Furniture

Location: Humble, TX

Posted Apr 21, 2025

Assist customers in all aspects of service fulfillment by demonstrating proficient use of proprietary devices and applications; proactively create enhanced…

View Details Apply on SimplyHired

Sous Chef

Company: The Springs Events

Location: Cypress, TX

Posted Apr 18, 2025

Operate as a banquet server when needed; setting up; greeting and serving the guests and breaking down the function. Head Chef and VP of Catering.

View Details Apply on SimplyHired

Construction Project Manager

Company: CTCI Americas

Location: Houston, TX

Posted Apr 21, 2025

Safety status and statistics, schedule status, cost status, change order status, training status, field staff personnel summary, number of staff employees for…

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travel health insurance retirement plan

Travel RN - ICU - $1,807 per week

Company: IDR Healthcare

Location: Austin, Texas

Posted Apr 20, 2025

View Details Apply on healthecareers.com
hospital staffing agency contract

Travel ECMO CVICU RN - $1,658 per week

Company: American Medical Staffing

Location: Austin, Texas

Posted Apr 20, 2025

View Details Apply on healthecareers.com

Commercial Director, Parts & eCommerce

Company: National Carwash Solutions

Location: Flower Mound, TX

Posted Apr 18, 2025

Bachelor's degree in Business Administration, Supply Chain Management, Operations Management, or a related field. Oracle NetSuite (preferred) or similar ERPs.

View Details Apply on SimplyHired

Transfer Center Point of Entry Nurse - Mid Shift

Company: Houston Methodist Hospital

Location: Houston, TX

Posted Apr 21, 2025

At Houston Methodist, the Point of Entry Nurse (POE) is a licensed registered nurse (RN) who responsible for facilitation of the functional and operational…

View Details Apply on SimplyHired

Entry -Level Retail Sales Representative (Full-Time or Part-Time)

Company: Renuity

Location: North Austin, TX

Posted Apr 18, 2025

Hospitality (hotel front desk, concierge, event staff). Restaurants (servers, bartenders, hosts, front-of-house staff). Check out our job preview video here!

View Details Apply on SimplyHired

Licensed Residential Electrician

Company: Mr. Electric

Location: Dallas, TX

Posted Apr 18, 2025

Are confident PVC for plumbing and PVC for electrical are the same. Reliable support network (technical and operational).

View Details Apply on SimplyHired

Transfer Center Point of Entry Nurse - Mid Shift

Company: Houston Methodist Hospital

Location: Houston, TX

Posted Apr 21, 2025

At Houston Methodist, the Point of Entry Nurse (POE) is a licensed registered nurse (RN) who responsible for facilitation of the functional and operational…

View Details Apply on SimplyHired

Frequently Asked Questions

What are the typical salary ranges for Customer Satisfaction roles by seniority?
Salaries for Customer Satisfaction roles vary significantly based on experience, location, and company size. Entry-level Customer Support Specialists typically earn between $40,000 and $60,000 annually. Mid-level positions, such as Senior Customer Service Representatives or CX Analysts, often range from $60,000 to $90,000. Senior roles like Customer Success Managers, CX Strategists, or Directors of Customer Experience can command salaries from $90,000 to over $150,000, especially in tech companies or those with complex product offerings.
What skills and certifications are essential for Customer Satisfaction professionals?
Key skills include exceptional communication (written and verbal), active listening, empathy, problem-solving, and conflict resolution. Proficiency with CRM platforms like Salesforce Service Cloud, Zendesk, HubSpot Service Hub, or Intercom is vital. For more analytical or strategic CX roles, data analysis skills and experience with tools like Tableau or Google Analytics are beneficial. Relevant certifications include the Certified Customer Experience Professional (CCXP) from the CXPA, specific CRM platform certifications, or ITIL Foundation for roles in technical support operations.
Is remote work commonly available for Customer Satisfaction roles?
Yes, remote work is highly prevalent in the Customer Satisfaction field, particularly for frontline customer support and some customer success management roles. The nature of these positions, often relying on cloud-based communication tools, CRMs, and knowledge bases, makes them well-suited for remote or hybrid models. Companies often provide comprehensive virtual onboarding and support to ensure remote teams remain connected and effective, offering flexibility for many professionals.
What are the common career progression paths within Customer Satisfaction?
Career paths often start with Customer Support Specialist roles, progressing to Senior Specialist or Team Lead. From there, individuals can advance to Manager or Director of Customer Success/Experience. Specialization is also common, leading to roles such as CX Analyst, Journey Mapper, Product Support Engineer, or Customer Advocacy Manager. Some professionals transition into related fields like Product Management, Sales Enablement, or Learning & Development, leveraging their deep understanding of customer needs and product usage.
What are the current industry trends impacting Customer Satisfaction?
Several trends are reshaping the Customer Satisfaction landscape. There's a strong push towards <em>proactive customer experience</em>, using data and AI (like sentiment analysis tools or predictive analytics) to anticipate and address customer needs before they arise. The adoption of <em>AI-powered chatbots and self-service portals</em> continues to grow, automating routine inquiries and freeing human agents for complex issues. Furthermore, an increased focus on <em>omnichannel experiences</em> ensures seamless interactions across all touchpoints, and the emphasis on demonstrating <em>Customer Experience ROI</em> drives data-driven decision-making and investment in advanced VoC (Voice of Customer) programs.

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