Customer Satisfaction Jobs in Austin, TX

Positions 65,066 Updated daily

Looking for Customer Satisfaction jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Customer Satisfaction position in the Austin, TX area.

Welder (2nd Shift, Monday - Friday, 2:30pm - 11pm)

Company: Siemens Energy, Inc.

Location: Houston, TX

Posted Oct 01, 2025

Blueprint Reading: Ability to read and interpret blueprints, schematics, and technical drawings to understand welding requirements and specifications.

Telecommunications Enrollment Representative

Company: Newbern Management

Location: Dallas County, TX

Posted Oct 01, 2025

Valid driver’s license, auto insurance, dependable transportation, and a clean driving record. In this role, you’ll guide individuals through their options,…

Senior Manager- Regional Marketing, Oncology TX, FL, IL, OH, MI, TN (Remote)

Company: Jazz Pharmaceuticals

Location: Austin, TX

Posted Oct 01, 2025

The Regional Marketing Manager (RMM) is a field-based position primarily focused on Key Opinion Leaders (KOLs) within a defined geography and tumor-type.

National Accounts Manager

Company: Constellation Brands

Location: Dallas, TX

Posted Oct 01, 2025

Must have a valid driver's license, be able to drive a car and travel via plane/train as needed. Preparation and delivery of detailed and professional sales…

Lease Purchase Truck Driver

Company: Risinger Brothers Transfer, Inc.

Location: Dallas, TX

Posted Oct 01, 2025

Be your own boss with Risinger's CDL-A Lease Purchase Program! If you pride yourself in being a professional & safe Class-A Truck Driver, you can lease purchase…

Licensed Residential Plumber- Jersey Village, TX

Company: ARS-Rescue Rooter

Location: Jersey Village, TX

Posted Oct 01, 2025

Valid driver’s license with a good driving record. Year-round work with strong income potential. 3 years of plumbing experience (residential repair/retrofit).

Senior iOS Engineer - Trip Planner

Company: Expedia Group

Location: Austin, TX

Posted Oct 01, 2025

Ability to communicate effectively across technical and non-technical audiences. Bachelor’s degree in Computer Science or a related field, or equivalent…

Senior Cloud Security Engineer

Company: Expedia Group

Location: Austin, TX

Posted Oct 01, 2025

Bachelor’s or Master’s Degree in Computer Science, Engineering, or related technical field; or equivalent related professional experience.

Digital Marketing Specialist

Company: TOKYO GARDENS COMPANY

Location: Houston, TX

Posted Oct 01, 2025

Associate degree in Graphic Design, Fine Arts, Visual Arts or similar field (2 years or more of professional-level graphic design experience may be substituted…

Infrastructure Engineer

Company: Acara Solutions

Location: San Antonio, TX

Posted Oct 01, 2025

Do you have infrastructure/analyst experience in a field that supports and provides technical and analytical solutions? Here's what you'd do:

Commercial Journeyman Plumber

Company: SHAFER SERVICES PLUS

Location: San Antonio, TX

Posted Oct 01, 2025

As part of the Shafer Services Plus family, you will receive a high-quality truck, benefits, uniforms, training, and the benefit of experienced leadership.

Retail Sales Associate - Bilingual Spanish

Company: My Wireless - AT&T Authorized Retailer

Location: Converse, TX

Posted Oct 01, 2025

Experience prospecting through outbound calls. Training and developing your skills to become a top My Wireless Retail Sales Associate, which leads to…

Frequently Asked Questions

What are the typical salary ranges by seniority for Customer Satisfaction roles?
Entry‑level Customer Satisfaction Specialists typically earn between $48,000 and $65,000 annually in the U.S. Mid‑level roles such as CX Analysts or Support Engineers command $65,000 to $90,000. Senior positions—Customer Success Managers or Escalation Leads—often range from $90,000 to $130,000, with top performers in high‑growth tech firms exceeding $140,000.
What skills and certifications are required for a career in Customer Satisfaction?
Key skills include empathy, problem‑solving, and data analysis. Proficiency in Zendesk, Salesforce, Gainsight, or HubSpot is essential. Certifications such as the Certified Customer Experience Professional (CCXP), the Customer Success Manager (CSM) credential, ITIL Foundation, or Agile Certified Practitioner (ACP) give a competitive edge.
Is remote work available in Customer Satisfaction positions?
Nearly 70 % of Customer Satisfaction roles support remote or hybrid arrangements. Companies rely on Slack, Microsoft Teams, and Zoom for collaboration, while Zendesk and Gainsight enable remote ticketing and performance tracking. Remote‑first teams often span multiple time zones, offering flexible schedules and global career opportunities.
What are common career progression paths within Customer Satisfaction?
Typical progression starts with a Customer Support Specialist, moves to a Support Engineer or CX Analyst, then to a Customer Success Manager or Escalation Lead. From there, professionals can advance to Senior CSM, Director of Customer Success, VP of CX, or CX Strategy Lead, each bringing higher responsibility and broader impact.
What industry trends are shaping Customer Satisfaction today?
Current trends include AI‑powered chatbots reducing first‑contact resolution time, predictive analytics forecasting churn, and self‑service knowledge bases driving CSAT. The subscription economy pushes companies to focus on lifetime value, while real‑time sentiment analysis and omnichannel consistency become critical metrics for CX teams.

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