Customer Satisfaction Jobs in Austin, TX

Positions 65,066 Updated daily

Looking for Customer Satisfaction jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Customer Satisfaction position in the Austin, TX area.

Plumbing Service Technician

Company: Get Complete Maintenance and Repair

Location: San Antonio, TX

Posted Sep 22, 2025

Valid driver's license and good driving record for driving service vehicle to customer locations. Very experienced Apprentice orJourneyman's plumber's license.

Architectural Project Manager

Company: DAHLIN Architecture | Planning | Interiors

Location: Austin, TX

Posted Sep 20, 2025

Manage and coordinate all project efforts, administrative and technical, to ensure the most efficient and cost-effective execution of assigned projects through…

Armed Security (Part Time)

Company: Cascadia Global Security

Location: Houston, TX

Posted Sep 20, 2025

Free of tickets, accidents, or marks against your driver's license. Our Security Specialists range from active-duty military personnel to veterans to civilians…

Cleaner

Company: RHP Properties

Location: Austin, TX

Posted Sep 20, 2025

Clean all doors inside and out, all door jams, and the area surrounding the front door. Clean and restock laundry rooms. Wash all windows and window tracks.

Account Services Representative

Company: Reynolds and Reynolds

Location: Houston, TX

Posted Sep 21, 2025

As an Account Services Representative, you will handle incoming calls from customers and internal associates as well as contacting customers via phone and email…

Licensed Electrician

Company: Milestone Electric/AC/Plumbing

Location: Garland, TX

Posted Sep 19, 2025

Diagnosing and repairing residential and light commercial electrical applications. At least 1 year of residential electrical experience.

Senior Client Service Specialist, Retirement Plan Services

Company: Charles Schwab

Location: Austin, TX

Posted Sep 22, 2025

Ability to lead internal and external calls and present material in an effective manner. Schwab Retirement Plan Services provides recordkeeping, administration,…

Armed Security-Flex Officer

Company: Cascadia Global Security

Location: Austin, TX

Posted Sep 20, 2025

Our Security Specialists range from active-duty military personnel to veterans to civilians looking for a job with upward mobility and employee-centered…

Principal AI Engineer

Company: CPS Energy

Location: San Antonio, TX

Posted Sep 20, 2025

Excellent communication skills and the ability to articulate complex technical concepts to both technical and non-technical audiences.

Security Analyst

Company: D.R. Horton

Location: Arlington, TX

Posted Sep 19, 2025

This position will be responsible for assessing IT security incidents and applying the necessary technical troubleshooting steps to resolve the issue.

Information Security Analyst 2

Company: CDO Technologies Inc

Location: San Antonio, TX

Posted Sep 20, 2025

Responsibilities include, but are not limited to participating in engineering and building enterprise solutions, architectural reviews, and assisting with the…

Automotive General Manager (New south Texas Dealership Hyundai or Kia experience)

Company: Confidential

Location: San Antonio, TX

Posted Sep 20, 2025

Develop and implement effective sales strategies to achieve revenue targets. Analyze market trends and adjust business strategies accordingly.

Frequently Asked Questions

What are the typical salary ranges by seniority for Customer Satisfaction roles?
Entry‑level Customer Satisfaction Specialists typically earn between $48,000 and $65,000 annually in the U.S. Mid‑level roles such as CX Analysts or Support Engineers command $65,000 to $90,000. Senior positions—Customer Success Managers or Escalation Leads—often range from $90,000 to $130,000, with top performers in high‑growth tech firms exceeding $140,000.
What skills and certifications are required for a career in Customer Satisfaction?
Key skills include empathy, problem‑solving, and data analysis. Proficiency in Zendesk, Salesforce, Gainsight, or HubSpot is essential. Certifications such as the Certified Customer Experience Professional (CCXP), the Customer Success Manager (CSM) credential, ITIL Foundation, or Agile Certified Practitioner (ACP) give a competitive edge.
Is remote work available in Customer Satisfaction positions?
Nearly 70 % of Customer Satisfaction roles support remote or hybrid arrangements. Companies rely on Slack, Microsoft Teams, and Zoom for collaboration, while Zendesk and Gainsight enable remote ticketing and performance tracking. Remote‑first teams often span multiple time zones, offering flexible schedules and global career opportunities.
What are common career progression paths within Customer Satisfaction?
Typical progression starts with a Customer Support Specialist, moves to a Support Engineer or CX Analyst, then to a Customer Success Manager or Escalation Lead. From there, professionals can advance to Senior CSM, Director of Customer Success, VP of CX, or CX Strategy Lead, each bringing higher responsibility and broader impact.
What industry trends are shaping Customer Satisfaction today?
Current trends include AI‑powered chatbots reducing first‑contact resolution time, predictive analytics forecasting churn, and self‑service knowledge bases driving CSAT. The subscription economy pushes companies to focus on lifetime value, while real‑time sentiment analysis and omnichannel consistency become critical metrics for CX teams.

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