Customer Satisfaction Jobs in Austin, TX

Positions 65,066 Updated daily

Looking for Customer Satisfaction jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Customer Satisfaction position in the Austin, TX area.

Air Conditioning Service Technician - Commercial / Residential - COMMISSION OPPORTUNITIES

Company: Mend Services

Location: Buda, TX

Posted Sep 18, 2025

Own standard HVAC hand tools State of Texas Contractors license (a plus). Current State of Texas driver’s license. Adhere to local, state and federal codes.

Sales Consultants for EV and Fleet Charging– Multiple Positions/Strategic Markets

Company: Graviti Energy

Location: Missouri City, TX

Posted Sep 18, 2025

The successful candidate will identify well-qualified prospects and drive the sales of EV Charging stations, construction, installation, and software into…

STAFF ENGINEER - AI

Company: Frost Bank

Location: San Antonio, TX

Posted Sep 18, 2025

Deep understanding of event-driven design, API orchestration, prompt engineering, tool orchestration, planner/verifier roles, and system modularity.

Customer Service Associate

Company: Zips Car Wash

Location: Dallas, TX

Posted Sep 18, 2025

Strive for customer satisfaction by ensuring a thorough and enjoyable wash for all guests. In this customer-focused setting, you will have the opportunity to…

Culinary Supervisor - Banquets

Company: White Lodging

Location: Austin, TX

Posted Sep 18, 2025

Maintain cleanliness and organization of the kitchen area, adhering to sanitation standards. Familiarity with hospitality standards and best practices in…

Graphics Account Team Lead

Company: Accredo Packaging, Inc.

Location: Sugar Land, TX

Posted Sep 18, 2025

Education: Bachelor’s degree in graphic design or a related field strongly preferred. Experience: Experience in graphic design or a related field strongly…

Marketing Business Operations Manager

Company: Zendesk

Location: Austin, TX

Posted Sep 18, 2025

Lead cross functional core meetings and program manage key campaigns—driving alignment, efficiency, and impact across initiatives.

Plumbing Service Technician

Company: Service Wizard

Location: Austin, TX

Posted Sep 18, 2025

Valid plumbing license or certification as required by state regulations. Valid driver's license and reliable transportation. 401(k) with company match.

Weekend Cleaner in Austin, TX (Wells Branch)

Company: Corporate Cleaning Group

Location: Austin, TX

Posted Sep 18, 2025

Tidying up lab areas, wiping down countertops and equipment, and making sure all areas are sanitized. Flexibility is a must: Since this is a 24/7 lab, you must…

Data Scientist

Company: Beckett Collectibles

Location: Plano, TX

Posted Sep 18, 2025

Bachelor’s or Master’s degree in Data Science, Statistics, Computer Science, or a related field. This position requires strong analytical skills, proficiency in…

RN I/II/III - Ob/Gyn Women's Center (TMC)

Company: UTHealth Houston

Location: Houston, TX

Posted Sep 18, 2025

Other employee discounts including entertainment, car rentals, cell phones, etc. Performs on site and telephone triage using best practice guidelines and…

Call Center Representative (Healthcare)

Company: Houston Metro Urology

Location: Houston, TX

Posted Sep 18, 2025

Manage large amounts of inbound and outbound calls in a timely manner. The successful candidate will be able to accept ownership for effectively solving…

Frequently Asked Questions

What are the typical salary ranges by seniority for Customer Satisfaction roles?
Entry‑level Customer Satisfaction Specialists typically earn between $48,000 and $65,000 annually in the U.S. Mid‑level roles such as CX Analysts or Support Engineers command $65,000 to $90,000. Senior positions—Customer Success Managers or Escalation Leads—often range from $90,000 to $130,000, with top performers in high‑growth tech firms exceeding $140,000.
What skills and certifications are required for a career in Customer Satisfaction?
Key skills include empathy, problem‑solving, and data analysis. Proficiency in Zendesk, Salesforce, Gainsight, or HubSpot is essential. Certifications such as the Certified Customer Experience Professional (CCXP), the Customer Success Manager (CSM) credential, ITIL Foundation, or Agile Certified Practitioner (ACP) give a competitive edge.
Is remote work available in Customer Satisfaction positions?
Nearly 70 % of Customer Satisfaction roles support remote or hybrid arrangements. Companies rely on Slack, Microsoft Teams, and Zoom for collaboration, while Zendesk and Gainsight enable remote ticketing and performance tracking. Remote‑first teams often span multiple time zones, offering flexible schedules and global career opportunities.
What are common career progression paths within Customer Satisfaction?
Typical progression starts with a Customer Support Specialist, moves to a Support Engineer or CX Analyst, then to a Customer Success Manager or Escalation Lead. From there, professionals can advance to Senior CSM, Director of Customer Success, VP of CX, or CX Strategy Lead, each bringing higher responsibility and broader impact.
What industry trends are shaping Customer Satisfaction today?
Current trends include AI‑powered chatbots reducing first‑contact resolution time, predictive analytics forecasting churn, and self‑service knowledge bases driving CSAT. The subscription economy pushes companies to focus on lifetime value, while real‑time sentiment analysis and omnichannel consistency become critical metrics for CX teams.

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