Customer Satisfaction Jobs in Austin, TX

Positions 65,066 Updated daily

Looking for Customer Satisfaction jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Customer Satisfaction position in the Austin, TX area.

Flagger II

Company: RoadSafe Traffic Systems

Location: Buda, TX

Posted Sep 04, 2025

Provide effective communication with contractors and internal teams while delivering the highest level of customer service.

Flex Security Officers

Company: GuardTexas

Location: Richardson, TX

Posted Sep 03, 2025

Write reports of daily activities and irregularities, such as equipment or property damage, theft, presence of unauthorized persons, or unusual occurrences…

Associate Analyst - Master Data

Company: Energy Transfer Partners

Location: Dallas, TX

Posted Sep 03, 2025

This position will be responsible for customer and vendor master data analysis for the Business Partner Support team. Assist with annual W9 Project.

Environmental Services (EVS) Technician - PRN Days | San Antonio Med Center Rehab

Company: PAM Health Warm Springs Rehabilitation Hospital of San Antonio

Location: San Antonio, TX

Posted Sep 04, 2025

If you’re looking for a schedule that fits your lifestyle, check out PAM Health. Employee Bonus Referral Program $$$.

Staff Pharmacist

Company: Oakdell Compounding Pharmacy

Location: San Antonio, TX

Posted Sep 04, 2025

A. Valid and active pharmacist license in corresponding state. Establishes and maintains pharmacy policies, procedures, requirements, and standards in…

Construction Project Manager

Company: Multi-Family Make Ready Construction

Location: Houston, TX

Posted Sep 03, 2025

This individual will develop, coordinate, implement and manage all facets necessary to construct the project on time, within budget and to the quality specified…

Mainframe Modernization – Cloud Architect

Company: DXC Technology

Location: Dallas, TX

Posted Sep 04, 2025

Define target-state architecture for migrating mainframe applications (COBOL, JCL, CICS, DB2, etc.) to AWS. Leads Solution design, PoCs, and implementation.

3rd Shift (11PM - 7:30AM) Custodian

Company: Unica Enterprises LLC

Location: Dallas, TX

Posted Sep 04, 2025

Maintain cleanliness in common areas, including break rooms, lobbies and hallways. The ideal candidate will play a crucial role in maintaining the cleanliness…

Associate Analyst, Falcon Complete - San Antonio (Hybrid)

Company: CrowdStrike

Location: San Antonio, TX

Posted Sep 03, 2025

Network Forensic Analysis: knowledge of network protocols, network analysis tools, and ability to perform analysis of associated network logs.

Dry Van CDL Driver

Company: Ruan Transportation Management Systems

Location: Garland, TX

Posted Sep 03, 2025

With the Department of Transportation's Drug and Alcohol Clearinghouse in effect, all applicants must create a profile at fmcsa.dot.gov before being hired.

Digital Experience Specialist

Company: BioBridge Global

Location: San Antonio, TX

Posted Sep 03, 2025

It is essential that the incumbent have a valid driver's license and be at least 18 years old with a good driving record to meet organization driving standards.

Python, AI Developer

Company: Infosys

Location: Richardson, TX

Posted Sep 04, 2025

Knowledge in DevOps processes and tools. Bachelor’s degree or foreign equivalent required from an accredited institution.

Frequently Asked Questions

What are the typical salary ranges by seniority for Customer Satisfaction roles?
Entry‑level Customer Satisfaction Specialists typically earn between $48,000 and $65,000 annually in the U.S. Mid‑level roles such as CX Analysts or Support Engineers command $65,000 to $90,000. Senior positions—Customer Success Managers or Escalation Leads—often range from $90,000 to $130,000, with top performers in high‑growth tech firms exceeding $140,000.
What skills and certifications are required for a career in Customer Satisfaction?
Key skills include empathy, problem‑solving, and data analysis. Proficiency in Zendesk, Salesforce, Gainsight, or HubSpot is essential. Certifications such as the Certified Customer Experience Professional (CCXP), the Customer Success Manager (CSM) credential, ITIL Foundation, or Agile Certified Practitioner (ACP) give a competitive edge.
Is remote work available in Customer Satisfaction positions?
Nearly 70 % of Customer Satisfaction roles support remote or hybrid arrangements. Companies rely on Slack, Microsoft Teams, and Zoom for collaboration, while Zendesk and Gainsight enable remote ticketing and performance tracking. Remote‑first teams often span multiple time zones, offering flexible schedules and global career opportunities.
What are common career progression paths within Customer Satisfaction?
Typical progression starts with a Customer Support Specialist, moves to a Support Engineer or CX Analyst, then to a Customer Success Manager or Escalation Lead. From there, professionals can advance to Senior CSM, Director of Customer Success, VP of CX, or CX Strategy Lead, each bringing higher responsibility and broader impact.
What industry trends are shaping Customer Satisfaction today?
Current trends include AI‑powered chatbots reducing first‑contact resolution time, predictive analytics forecasting churn, and self‑service knowledge bases driving CSAT. The subscription economy pushes companies to focus on lifetime value, while real‑time sentiment analysis and omnichannel consistency become critical metrics for CX teams.

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