Customer Satisfaction Jobs in Austin, TX

Positions 65,066 Updated daily

Looking for Customer Satisfaction jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Customer Satisfaction position in the Austin, TX area.

TxDMV - Accountant

Company: TEXAS DEPARTMENT OF MOTOR VEHICLES

Location: Austin, TX

Posted Sep 03, 2025

A valid Class "C" driver's license is required. Performs data entry, receives cash, prepares deposit slips and maintains cash control records.

Maintenance Technician/Painter

Company: IRT Management

Location: Plano, TX

Posted Sep 03, 2025

Valid driver’s license required. Assist in emergency situations, including after-hours calls, as part of an on-call rotation.

Team Lead, Market Operations

Company: Carvana

Location: Helotes, TX

Posted Sep 03, 2025

Frequent driving requires excellent visual activity and manual dexterity. Must be able to stay in stationary potions for extended periods of time (when driving)…

Part-Time CDL Truck Driver

Company: Ruan Transportation Management Systems

Location: Manor, TX

Posted Sep 03, 2025

All freight is palletized and removed by driver with electric pallet jack. With the Department of Transportation's Drug and Alcohol Clearinghouse in effect, all…

Seasonal Retail Cosmetics Stock Associate - Estee Lauder, Memorial City

Company: Macy’s

Location: Houston, TX

Posted Sep 03, 2025

Frequent use of computers and other technology, necessary to perform job functions, including handheld equipment, cash register and ability to process register…

Call Center Manager

Company: Confidential

Location: San Antonio, TX

Posted Sep 03, 2025

Develop and implement strategies to improve call center performance and efficiency. Manage budgets and resources effectively to maximize productivity.

Electrician

Company: Get Complete Maintenance and Repair

Location: Austin, TX

Posted Sep 03, 2025

Valid driver's license and good driving record for driving service vehicle to customer locations. Experience with electrical equipment, tools, repair and…

Senior System Architect

Company: Marathon Petroleum

Location: San Antonio, TX

Posted Sep 03, 2025

This role is responsible for system architecture, technical design, and governance of endpoint management solutions, ensuring security, scalability, and…

Industrial Electrician - 3rd Shift

Company: Hensley Industries, Inc

Location: Dallas, TX

Posted Sep 03, 2025

Troubleshoot and repair electrical problems associated with the following company facilities and equipment: We also provide top-notch benefits, company matching…

Sales and Customer Service Lead

Company: Operation Enterprises Services, LLC

Location: Dallas, TX

Posted Sep 03, 2025

Monitor phone calls and provide coaching and feedback to sales representatives. We’re not looking for someone to just clock in and out—we’re looking for someone…

Team Lead, Market Operations

Company: Carvana

Location: Converse, TX

Posted Sep 03, 2025

Frequent driving requires excellent visual activity and manual dexterity. Must be able to stay in stationary potions for extended periods of time (when driving)…

Commercial Plumbing Estimator

Company: Chabert Plumbing

Location: Buda, TX

Posted Sep 03, 2025

Strong analytical and mathematical skills with the ability to interpret technical documents and blueprints. Cost Analysis: Analyze project costs and identify…

Frequently Asked Questions

What are the typical salary ranges by seniority for Customer Satisfaction roles?
Entry‑level Customer Satisfaction Specialists typically earn between $48,000 and $65,000 annually in the U.S. Mid‑level roles such as CX Analysts or Support Engineers command $65,000 to $90,000. Senior positions—Customer Success Managers or Escalation Leads—often range from $90,000 to $130,000, with top performers in high‑growth tech firms exceeding $140,000.
What skills and certifications are required for a career in Customer Satisfaction?
Key skills include empathy, problem‑solving, and data analysis. Proficiency in Zendesk, Salesforce, Gainsight, or HubSpot is essential. Certifications such as the Certified Customer Experience Professional (CCXP), the Customer Success Manager (CSM) credential, ITIL Foundation, or Agile Certified Practitioner (ACP) give a competitive edge.
Is remote work available in Customer Satisfaction positions?
Nearly 70 % of Customer Satisfaction roles support remote or hybrid arrangements. Companies rely on Slack, Microsoft Teams, and Zoom for collaboration, while Zendesk and Gainsight enable remote ticketing and performance tracking. Remote‑first teams often span multiple time zones, offering flexible schedules and global career opportunities.
What are common career progression paths within Customer Satisfaction?
Typical progression starts with a Customer Support Specialist, moves to a Support Engineer or CX Analyst, then to a Customer Success Manager or Escalation Lead. From there, professionals can advance to Senior CSM, Director of Customer Success, VP of CX, or CX Strategy Lead, each bringing higher responsibility and broader impact.
What industry trends are shaping Customer Satisfaction today?
Current trends include AI‑powered chatbots reducing first‑contact resolution time, predictive analytics forecasting churn, and self‑service knowledge bases driving CSAT. The subscription economy pushes companies to focus on lifetime value, while real‑time sentiment analysis and omnichannel consistency become critical metrics for CX teams.

Related Pages

© 2026 Job Transparency. All rights reserved.