Customer Satisfaction Jobs in Chicago, IL

37,157 open positions · Updated daily

Looking for Customer Satisfaction jobs in Chicago, IL? Browse our curated listings with transparent salary information to find the perfect Customer Satisfaction position in the Chicago, IL area.

Pharmacy Intern

Company: CVS Health

Location: Glendale Heights, IL

Posted Jan 27, 2025

View Details Apply on The Muse

Designer and Project Manager

Company: Amlings Interior Landscape

Location: Franklin Park, IL

Posted Jan 27, 2025

This specialty interior design position involves project management from beginning to end, including meeting with clients to discover their needs, developing…

View Details Apply on SimplyHired

(USA) Member Specialist

Company: Walmart

Location: Aurora, IL

Posted Jan 27, 2025

View Details Apply on The Muse

Supervisor Distribution Center - Overnight

Company: Kohl's

Location: Ottawa, IL

Posted Jan 27, 2025

View Details Apply on The Muse

Pharmacy Technician

Company: CVS Health

Location: Vernon Hills, IL

Posted Jan 27, 2025

View Details Apply on The Muse

Retail Sales Travel Specialist

Company: Staples

Location: Rock Island, IL

Posted Jan 27, 2025

View Details Apply on The Muse

Relationship Banker - Milwaukee & Greggs - Vernon Hills, IL

Company: JPMorgan Chase

Location: Vernon Hills, IL

Posted Jan 27, 2025

View Details Apply on The Muse

Pharmacy Intern

Company: CVS Health

Location: Schaumburg, IL

Posted Jan 27, 2025

View Details Apply on The Muse

Center Director

Company: KinderCare Learning Companies

Location: Rockford, IL

Posted Jan 27, 2025

View Details Apply on The Muse

Credit Card Fraud Specialist I

Company: JPMorgan Chase

Location: Elgin, IL

Posted Jan 27, 2025

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Rail Track Maintainer

Company: CN

Location: Chicago, IL

Posted Jan 27, 2025

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Application Security Engineer

Company: CCC Intelligent Solutions

Location: Chicago, IL

Posted Jan 27, 2025

View Details Apply on The Muse

Frequently Asked Questions

What are typical salary ranges for Customer Satisfaction roles by seniority?
Entry‑level Support Specialists earn $45K–$60K, mid‑level positions range $60K–$80K, senior roles ($80K–$110K), and Customer Success Managers or Experience Directors can command $110K–$160K, depending on industry and location.
What skills and certifications are most valued in Customer Satisfaction positions?
Proficiency with Zendesk, Freshdesk, Salesforce Service Cloud, and Gainsight is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and Intercom Certified Support Specialist boost credibility. Strong data analysis, CSAT/NPS metric interpretation, and communication skills are also critical.
Is remote work common for Customer Satisfaction roles?
Yes—many companies adopt remote‑first or hybrid models for Support Specialists, Customer Success Managers, and Escalation Engineers. Remote tools like Slack, Jira Service Management, and video conferencing enable seamless cross‑functional collaboration.
What career progression paths exist in Customer Satisfaction?
Typical ladders move from Support Specialist to Senior Support Specialist, then to Customer Success Manager, Escalation Manager, or Customer Experience Analyst. From there, professionals can advance to Director of Customer Experience, VP of Customer Success, or Chief Customer Officer.
What industry trends are shaping Customer Satisfaction today?
AI‑driven chatbots, predictive analytics for churn prevention, self‑service knowledge bases, and real‑time sentiment analysis are accelerating. Companies also focus on experience management platforms and data‑driven CSAT/NPS strategies to align support with business growth.

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