Customer Satisfaction Jobs in Chicago, IL

37,164 open positions · Updated daily

Looking for Customer Satisfaction jobs in Chicago, IL? Browse our curated listings with transparent salary information to find the perfect Customer Satisfaction position in the Chicago, IL area.

Food Safety and Quality Assurance Technician

Company: Sysco

Location: West Dundee, IL

Posted Jan 24, 2025

Sysco Specialty Meat and/or Seafood Company is seeking a Food Safety & Quality Assurance professional with 1-3 years of meat/seafood industry experience. The role involves monitoring FSQA programs, assisting in employee training, and implementing independent FSQA audit programs. The candidate should have formal training in TQM principles, SPC, HACCP concepts, and FDA/CFIA regulations. They must be able to write reports, handle basic business correspondence, and use various equipment. The position requires frequent interaction with various departments and external personnel. Sysco offers a dynamic work environment with opportunities for growth and professional development.

Pharmacy Customer Service Associate

Company: Walgreens

Location: Chicago, IL

Posted Jan 24, 2025

The job description involves delivering a distinctive and delightful customer experience, including greeting customers, offering assistance, resolving issues, and ensuring positive interactions. The role also includes operating a cash register, processing prescriptions under pharmacist supervision, maintaining store cleanliness, and handling inventory. The employee is expected to adhere to company policies, maintain knowledge of healthcare and pharmacy developments, and complete necessary training and certifications.

Associate Safety and Security Analyst

Company: CDW

Location: Rosemont, IL

Posted Jan 24, 2025

Shift Lead

Company: Walgreens

Location: Chicago, IL

Posted Jan 24, 2025

Guest Advocate (Cashier or Front of Store Attendant/Cart Attendant) (T1539)

Company: Target

Location: O'Fallon, IL

Posted Jan 24, 2025

Target, a Fortune 50 company, is offering a Guest Advocate role with a starting hourly rate of $15.75 USD. The role involves providing exceptional guest service, promoting Target's benefits and services, and maintaining a clean work area. The job requires strong communication skills, a welcoming attitude, and the ability to work in a fast-paced environment. Target values teamwork, guest satisfaction, and continuous learning.

Pharmacy Operations Manager

Company: Walgreens

Location: West Dundee, IL

Posted Jan 24, 2025

Senior Product Manager, AdTech

Company: Walgreens

Location: Deerfield, IL

Posted Jan 24, 2025

Territory Manager - Peoria, IL

Company: US Foods

Location: Peoria, IL

Posted Jan 24, 2025

Customer Service Associate

Company: Walgreens

Location: Calumet City, IL

Posted Jan 24, 2025

The text describes a job role that involves delivering a distinctive and delightful customer experience. The responsibilities include engaging customers, resolving issues, and providing efficient checkout service. The role also involves maintaining store cleanliness, implementing asset protection procedures, and ensuring compliance with regulated product laws. The job requires fluency in English and a willingness to work flexible hours. Preferred qualifications include retail experience and prior Walgreens experience.

Sales Representative

Company: Sysco

Location: Joliet, IL

Posted Jan 24, 2025

Frequently Asked Questions

What are typical salary ranges for Customer Satisfaction roles by seniority?
Entry‑level Support Specialists earn $45K–$60K, mid‑level positions range $60K–$80K, senior roles ($80K–$110K), and Customer Success Managers or Experience Directors can command $110K–$160K, depending on industry and location.
What skills and certifications are most valued in Customer Satisfaction positions?
Proficiency with Zendesk, Freshdesk, Salesforce Service Cloud, and Gainsight is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and Intercom Certified Support Specialist boost credibility. Strong data analysis, CSAT/NPS metric interpretation, and communication skills are also critical.
Is remote work common for Customer Satisfaction roles?
Yes—many companies adopt remote‑first or hybrid models for Support Specialists, Customer Success Managers, and Escalation Engineers. Remote tools like Slack, Jira Service Management, and video conferencing enable seamless cross‑functional collaboration.
What career progression paths exist in Customer Satisfaction?
Typical ladders move from Support Specialist to Senior Support Specialist, then to Customer Success Manager, Escalation Manager, or Customer Experience Analyst. From there, professionals can advance to Director of Customer Experience, VP of Customer Success, or Chief Customer Officer.
What industry trends are shaping Customer Satisfaction today?
AI‑driven chatbots, predictive analytics for churn prevention, self‑service knowledge bases, and real‑time sentiment analysis are accelerating. Companies also focus on experience management platforms and data‑driven CSAT/NPS strategies to align support with business growth.

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