Customer Satisfaction Jobs in Chicago, IL

37,164 open positions · Updated daily

Looking for Customer Satisfaction jobs in Chicago, IL? Browse our curated listings with transparent salary information to find the perfect Customer Satisfaction position in the Chicago, IL area.

(USA) Vision Center Manager NL 1

Company: Walmart

Location: Sheffield, IL

Posted Jan 24, 2025

Pharmacy Account Manager

Company: CVS Health

Location: Springfield, IL

Posted Jan 24, 2025

CVS Health is seeking client-focused individuals to join their Pharmacy Account Management Team. The role involves serving as a consultative partner with clients, supporting activities related to pharmacy benefit plans, and demonstrating high-quality client service. The Account Manager will undergo 4 weeks of intensive training and peer mentoring. Required qualifications include 3+ years of client/customer service experience, proficiency in Microsoft Office Suite, excellent communication and organizational skills, and the ability to travel up to 30%. The pay range is $43,888.00 - $93,574.80, with additional benefits including medical, dental, vision, 401(k), life insurance, disability benefits, well-being programs, and PTO.

Part Time Teller

Company: PNC

Location: Chicago, IL

Posted Jan 24, 2025

Pharmacy Technician

Company: CVS Health

Location: Chicago, IL

Posted Jan 24, 2025

CVS Health emphasizes its commitment to human-centric health care, guided by the purpose of 'Bringing our heart to every moment of your health'. The company aims to deliver enhanced, personalized, convenient, and affordable health care solutions. Pharmacy Technicians play a crucial role in this mission, supporting pharmacy teams to ensure smooth operations, accurate prescription fulfillment, and exceptional patient service. They are expected to demonstrate empathy, genuine care, and a growth mindset, contributing to a safe, inclusive, and engaging team dynamic. The role involves completing basic inventory activities, delivering additional health care services, and adhering to all relevant laws and regulations.

PHARMACY MANAGER / PEKIN, IL / FULL TIME / STORE 923

Company: Kroger

Location: Peoria, IL

Posted Jan 24, 2025

The job description outlines responsibilities for a pharmacy manager, including overseeing all aspects of pharmacy practice, managing financial performance, providing excellent customer service, and ensuring compliance with laws and corporate policies. Key duties involve staff management, inventory control, prescription pricing, and clinical service implementation. The role requires a bachelor's or doctorate in pharmacy, relevant experience, and strong leadership skills.

Sales Consultant

Company: CarMax

Location: Oak Lawn, IL

Posted Jan 24, 2025

SALAD BAR/CLERK

Company: Kroger

Location: Skokie, IL

Posted Jan 24, 2025

The job description involves preparing and displaying produce items for sale in a sanitary manner, adhering to company standards and policies. Responsibilities include checking product quality, maintaining a clean sales area, and providing excellent customer service. The ideal candidate should have effective communication skills, be able to work in a fast-paced environment, and have past work experience in food preparation. Mariano's, a subsidiary of The Kroger Company, offers comprehensive benefits including healthcare coverage, flexible scheduling, emotional and financial support, associate discounts, tuition reimbursement, and opportunities for growth.

Pharmacy Intern

Company: CVS Health

Location: Chicago, IL

Posted Jan 24, 2025

CVS Health is offering a 3rd year pharmacy intern position with opportunities for professional growth and making a significant impact in healthcare. The role involves ensuring patient safety, managing pharmacy operations, and delivering exceptional customer service. Interns will work under a licensed pharmacist, participating in patient care programs, and demonstrating empathy and compassion. The position requires strong communication skills, relevant work experience, and valid intern/technician licensure. Proficiency in Microsoft Office Suite is preferred.

Operations Manager

Company: CVS Health

Location: Champaign, IL

Posted Jan 24, 2025

CVS Health is seeking an Operations Manager to lead a store team, driving execution and performance while enhancing customer service. The role involves overall store management, sales and inventory management, employee staffing, training, financial management, and customer service leadership. The ideal candidate will have strong leadership, communication, and analytical skills, and be able to work flexible hours. The company offers competitive pay, comprehensive benefits, and opportunities for professional development.

Frequently Asked Questions

What are typical salary ranges for Customer Satisfaction roles by seniority?
Entry‑level Support Specialists earn $45K–$60K, mid‑level positions range $60K–$80K, senior roles ($80K–$110K), and Customer Success Managers or Experience Directors can command $110K–$160K, depending on industry and location.
What skills and certifications are most valued in Customer Satisfaction positions?
Proficiency with Zendesk, Freshdesk, Salesforce Service Cloud, and Gainsight is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and Intercom Certified Support Specialist boost credibility. Strong data analysis, CSAT/NPS metric interpretation, and communication skills are also critical.
Is remote work common for Customer Satisfaction roles?
Yes—many companies adopt remote‑first or hybrid models for Support Specialists, Customer Success Managers, and Escalation Engineers. Remote tools like Slack, Jira Service Management, and video conferencing enable seamless cross‑functional collaboration.
What career progression paths exist in Customer Satisfaction?
Typical ladders move from Support Specialist to Senior Support Specialist, then to Customer Success Manager, Escalation Manager, or Customer Experience Analyst. From there, professionals can advance to Director of Customer Experience, VP of Customer Success, or Chief Customer Officer.
What industry trends are shaping Customer Satisfaction today?
AI‑driven chatbots, predictive analytics for churn prevention, self‑service knowledge bases, and real‑time sentiment analysis are accelerating. Companies also focus on experience management platforms and data‑driven CSAT/NPS strategies to align support with business growth.

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