Customer Satisfaction Jobs in Chicago, IL

37,164 open positions · Updated daily

Looking for Customer Satisfaction jobs in Chicago, IL? Browse our curated listings with transparent salary information to find the perfect Customer Satisfaction position in the Chicago, IL area.

Intern, Real Estate

Company: CN

Location: Homewood, IL

Posted Jan 24, 2025

Account Executive

Company: Wipro

Location: Chicago, IL

Posted Jan 24, 2025

MEAT/LEAD CLERK

Company: Kroger

Location: Arlington Heights, IL

Posted Jan 24, 2025

The job description outlines responsibilities for a Meat Department Manager at Mariano's, a grocery store chain in the Chicago Metro area. The role involves creating exceptional customer experiences, maintaining a clean and safe environment, achieving sales and profit goals, and supervising department operations. Key tasks include adhering to safety regulations, promoting trust among associates, training and developing staff, demonstrating meat cutting skills, and maintaining inventory and merchandising standards. The ideal candidate should have management experience, meat cutting skills, and a food handler's permit. Mariano's, part of the Kroger family, offers comprehensive benefits including healthcare, flexible scheduling, emotional and financial support, associate discounts, tuition reimbursement, and growth opportunities.

Store Manager In Training

Company: CVS Health

Location: Crystal Lake, IL

Posted Jan 24, 2025

H&M Sales Advisor

Company: H&M

Location: Chicago, IL

Posted Jan 24, 2025

Backroom Processing/Hanging Associate Part Time

Company: The TJX Companies, Inc.

Location: Wheaton, IL

Posted Jan 24, 2025

TJ Maxx Store 0613 in Wheaton, IL is seeking a customer-focused individual to contribute to the growth of their career. The role involves delivering excellent customer service, maintaining a clean store environment, and adhering to operational standards. The company offers a dynamic work environment with opportunities for growth and a comprehensive benefits package. TJ Maxx values diversity and encourages applicants to bring their unique perspectives to work.

Rare Disease Account Manager - Chicago North, IL

Company: Johnson & Johnson

Location: Chicago, IL

Posted Jan 24, 2025

Johnson & Johnson Innovative Medicine is seeking a Rare Disease Account Manager for Immunology Autoantibody Diseases to cover the Chicago North, IL Territory. The role involves driving outstanding territory sales performance, building strong relationships with customers, and ensuring alignment with internal field partners. The ideal candidate should have a minimum of five years of field sales experience in the pharmaceuticals industry, with specialty sales and/or key account management experience. The position offers a competitive base pay range of $115,000 to $198,950, along with a highly competitive sales incentive compensation program and comprehensive benefits.

Frequently Asked Questions

What are typical salary ranges for Customer Satisfaction roles by seniority?
Entry‑level Support Specialists earn $45K–$60K, mid‑level positions range $60K–$80K, senior roles ($80K–$110K), and Customer Success Managers or Experience Directors can command $110K–$160K, depending on industry and location.
What skills and certifications are most valued in Customer Satisfaction positions?
Proficiency with Zendesk, Freshdesk, Salesforce Service Cloud, and Gainsight is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and Intercom Certified Support Specialist boost credibility. Strong data analysis, CSAT/NPS metric interpretation, and communication skills are also critical.
Is remote work common for Customer Satisfaction roles?
Yes—many companies adopt remote‑first or hybrid models for Support Specialists, Customer Success Managers, and Escalation Engineers. Remote tools like Slack, Jira Service Management, and video conferencing enable seamless cross‑functional collaboration.
What career progression paths exist in Customer Satisfaction?
Typical ladders move from Support Specialist to Senior Support Specialist, then to Customer Success Manager, Escalation Manager, or Customer Experience Analyst. From there, professionals can advance to Director of Customer Experience, VP of Customer Success, or Chief Customer Officer.
What industry trends are shaping Customer Satisfaction today?
AI‑driven chatbots, predictive analytics for churn prevention, self‑service knowledge bases, and real‑time sentiment analysis are accelerating. Companies also focus on experience management platforms and data‑driven CSAT/NPS strategies to align support with business growth.

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