Customer Satisfaction Jobs in Chicago, IL

37,157 open positions · Updated daily

Looking for Customer Satisfaction jobs in Chicago, IL? Browse our curated listings with transparent salary information to find the perfect Customer Satisfaction position in the Chicago, IL area.

Machine Sorting Operator

Company: RIFAST Systems LLC

Location: Lincolnwood, IL

Posted Aug 12, 2025

Has an understanding of hand tools and is capable of using them. Experience using basic hand tools is required. Maintain a clean and organized department.

Janitor

Company: Evergreen Real Estate Services Llc

Location: Evanston, IL

Posted Aug 12, 2025

Conducts all business in accordance with company policies and procedures, state and federal laws; eg, OSHA, ADA, Fair Housing, etc.

Anthropologie Sales Associate

Company: Anthropologie

Location: Chicago, IL

Posted Aug 13, 2025

A Sales Associate contributes to driving sales through providing a genuine and unique experience to each customer.

Graphic Artist Lead

Company: Resource Label Group, Inc

Location: Des Plaines, IL

Posted Aug 13, 2025

Activities include, but are not limited to, creating separations, remapping of colors to proper separations, trapping, overprinting, knock-outs, imposition,…

Public Safety Officer I - Armed (Full Time, 3rd Shift)

Company: Advocate Aurora Health

Location: Chicago, IL

Posted Aug 13, 2025

A valid driver’s license issued by the Division of Motor Vehicle. Responds to service calls, such as combative or threatening patients or visitors and team…

Manager Marketing

Company: Walgreens

Location: Chicago, IL

Posted Aug 12, 2025

Willing to travel up to 10% of the time for business purposes (within state and out of state). Experience providing customer service to internal and external…

Traditional Media Buyer

Company: Lucas James Talent Partners

Location: Chicago, IL

Posted Aug 13, 2025

Partner with planning and strategy teams to develop cross-media strategies that align with client KPIs. Strong negotiation skills backed by data analysis.

Bilingual Sales Associate (Chinese/English) – Frozen Seafood | Tropical Harvest

Company: Tropical Harvest LLC

Location: Chicago, IL

Posted Aug 13, 2025

This role involves managing current client relationships while developing new business opportunities in the B2B seafood sector.

Security Sergeant - Night Shift

Company: Loyola University Health System

Location: Berwyn, IL

Posted Aug 13, 2025

General - Valid Illinois drivers license. Supports delivery of security, safety and parking services on campus by supervising the day to day operations of a…

People Experiences Project Manager

Company: Rekuten Global

Location: Chicago, IL

Posted Aug 12, 2025

A Bachelor’s degree and a min of 5 years of relevant experience and/or education in any of: Psychology, Human Resources, Operations, Project Management or a…

Software Engineer II

Company: CNH Industrial

Location: Oak Brook, IL

Posted Aug 13, 2025

Bachelor’s degree in Computer Science or related technical field with 2+ years of engineering experience. Keep abreast of new developments in the fields of…

Plumbers & Drain Techs Wanted (Get your license!)

Company: The Scottish Plumber

Location: Villa Park, IL

Posted Aug 13, 2025

Have a valid driver's license and a clean driving record. Have at least 2 years of plumbing or drain cleaning experience.

Frequently Asked Questions

What are typical salary ranges for Customer Satisfaction roles by seniority?
Entry‑level Support Specialists earn $45K–$60K, mid‑level positions range $60K–$80K, senior roles ($80K–$110K), and Customer Success Managers or Experience Directors can command $110K–$160K, depending on industry and location.
What skills and certifications are most valued in Customer Satisfaction positions?
Proficiency with Zendesk, Freshdesk, Salesforce Service Cloud, and Gainsight is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and Intercom Certified Support Specialist boost credibility. Strong data analysis, CSAT/NPS metric interpretation, and communication skills are also critical.
Is remote work common for Customer Satisfaction roles?
Yes—many companies adopt remote‑first or hybrid models for Support Specialists, Customer Success Managers, and Escalation Engineers. Remote tools like Slack, Jira Service Management, and video conferencing enable seamless cross‑functional collaboration.
What career progression paths exist in Customer Satisfaction?
Typical ladders move from Support Specialist to Senior Support Specialist, then to Customer Success Manager, Escalation Manager, or Customer Experience Analyst. From there, professionals can advance to Director of Customer Experience, VP of Customer Success, or Chief Customer Officer.
What industry trends are shaping Customer Satisfaction today?
AI‑driven chatbots, predictive analytics for churn prevention, self‑service knowledge bases, and real‑time sentiment analysis are accelerating. Companies also focus on experience management platforms and data‑driven CSAT/NPS strategies to align support with business growth.

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