Customer Satisfaction Jobs in Chicago, IL

37,164 open positions · Updated daily

Looking for Customer Satisfaction jobs in Chicago, IL? Browse our curated listings with transparent salary information to find the perfect Customer Satisfaction position in the Chicago, IL area.

Business Consulting Internship Summer 2025

Company: CCC Intelligent Solutions

Location: Chicago, IL

Posted Jan 23, 2025

CCC Intelligent Solutions Inc. is offering a Business Consulting Internship for Summer 2025. The role involves gaining experience in data analytics, customer experience (CX), and consulting. Interns will work with various teams including Solutions & Consulting, Field Consulting, Customer Success, and Product Management. Key responsibilities include analyzing data, preparing presentations, visiting customers, and learning SaaS products. CCC provides a breadth and depth of experience across multiple areas, unlike traditional consulting firms. The company values integrity, customer focus, innovation, diversity, tenacity, and connection, offering competitive compensation and benefits.

Guest Advocate (Cashier or Front of Store Attendant/Cart Attendant) (T2081)

Company: Target

Location: North Riverside, IL

Posted Jan 23, 2025

Target, a Fortune 50 company, is offering a Guest Advocate role with a starting hourly rate of $16.75 USD. The role involves providing exceptional guest service, promoting Target's benefits and services, and maintaining a clean work area. The job requires strong communication skills, a welcoming attitude, and the ability to work in a fast-paced environment. Target values teamwork, guest satisfaction, and continuous learning.

Specialty Sales (Style, Tech, Beauty) (T0834)

Company: Target

Location: Elgin, IL

Posted Jan 23, 2025

Target, a Fortune 50 company, is offering a Style Consultant position with a starting hourly rate of $16.00 USD. The role involves providing excellent guest service, maintaining product availability, and creating an inviting shopping environment. Key responsibilities include greeting guests, understanding their needs, replenishing the sales floor, and executing visual merchandising. The position requires strong interest in apparel, effective communication, and the ability to work in a fast-paced environment. Target values teamwork, guest satisfaction, and offers comprehensive benefits.

Lawn Specialist Aerator

Company: TruGreen

Location: Rock Island, IL

Posted Jan 23, 2025

Guest Advocate (Cashier or Front of Store Attendant/Cart Attendant) (T1176)

Company: Target

Location: Arlington Heights, IL

Posted Jan 23, 2025

Target, a Fortune 50 company, is offering a Guest Advocate role with a starting hourly rate of $16.75 USD. The role involves providing exceptional guest service, engaging with guests, and promoting Target's services and benefits. The job requires strong communication skills, a welcoming attitude, and the ability to multitask. Target values teamwork, guest satisfaction, and continuous learning. The role is fast-paced, involving tasks like scanning, bagging, and assisting with returns, while maintaining a clean work area.

Senior Business Systems Engineer - SAP FICO (Controlling & Tax)

Company: Grainger

Location: Lake Forest, IL

Posted Jan 23, 2025

The company, a leading industrial distributor with operations in North America, Japan, and the UK, is seeking a Business Systems Engineer. The role involves leading the design, configuration, and implementation of SAP FICO modules, including Profitability Analysis, Product Costing, Material Ledger, COPA, Profit Center Accounting, Taxation, and integrations. The candidate should have 7+ years of experience in SAP FICO modules and 5+ years in taxation. The position offers a base pay compensation range of $93,000.00 to $154,900.00, with potential for more based on factors like geographic location and experience. The company is committed to equal employment opportunity and fostering an inclusive environment.

H&M Sales Advisor - Orland Square Park

Company: H&M

Location: Orland Park, IL

Posted Jan 23, 2025

The Sales Advisor role at H&M involves providing excellent customer service, guiding customers through the store and omnichannel experience, promoting products and sustainability initiatives, and maintaining a clean sales floor. The ideal candidate is passionate about fashion, communicative, creative, and has sales experience. H&M values diversity, offers competitive benefits, and promotes a positive work environment.

Software Engineer

Company: CSC

Location: Buffalo Grove, IL

Posted Jan 23, 2025

Pharmacy Intern - Grad

Company: CVS Health

Location: Downers Grove, IL

Posted Jan 23, 2025

Frequently Asked Questions

What are typical salary ranges for Customer Satisfaction roles by seniority?
Entry‑level Support Specialists earn $45K–$60K, mid‑level positions range $60K–$80K, senior roles ($80K–$110K), and Customer Success Managers or Experience Directors can command $110K–$160K, depending on industry and location.
What skills and certifications are most valued in Customer Satisfaction positions?
Proficiency with Zendesk, Freshdesk, Salesforce Service Cloud, and Gainsight is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and Intercom Certified Support Specialist boost credibility. Strong data analysis, CSAT/NPS metric interpretation, and communication skills are also critical.
Is remote work common for Customer Satisfaction roles?
Yes—many companies adopt remote‑first or hybrid models for Support Specialists, Customer Success Managers, and Escalation Engineers. Remote tools like Slack, Jira Service Management, and video conferencing enable seamless cross‑functional collaboration.
What career progression paths exist in Customer Satisfaction?
Typical ladders move from Support Specialist to Senior Support Specialist, then to Customer Success Manager, Escalation Manager, or Customer Experience Analyst. From there, professionals can advance to Director of Customer Experience, VP of Customer Success, or Chief Customer Officer.
What industry trends are shaping Customer Satisfaction today?
AI‑driven chatbots, predictive analytics for churn prevention, self‑service knowledge bases, and real‑time sentiment analysis are accelerating. Companies also focus on experience management platforms and data‑driven CSAT/NPS strategies to align support with business growth.

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