Customer Satisfaction Jobs in Chicago, IL

37,164 open positions · Updated daily

Looking for Customer Satisfaction jobs in Chicago, IL? Browse our curated listings with transparent salary information to find the perfect Customer Satisfaction position in the Chicago, IL area.

Insurance Agent

Company: COUNTRY Financial

Location: Orland Park, IL

Posted Jan 23, 2025

Cook I

Company: Sodexo

Location: Freeport, IL

Posted Jan 23, 2025

Store Associate

Company: CVS Health

Location: Springfield, IL

Posted Jan 23, 2025

Sanitation Supervisor - GFAL - Sanitation

Company: Griffith Foods

Location: Alsip, IL

Posted Jan 23, 2025

Griffith Foods is seeking a Sanitation Supervisor for their Alsip, IL facility. The role involves overseeing all sanitation activities across three shifts, ensuring adherence to safety, quality, and sanitation standards. Key responsibilities include implementing and administering a preventative sanitation program, coordinating cleaning activities, reviewing environmental reports, and participating in audits. The ideal candidate should have a Bachelor's degree or equivalent experience, minimum 5 years of supervisory experience in food manufacturing, and knowledge of food safety and employee safety. They must also be able to work various shifts, travel occasionally, and effectively communicate with diverse groups. The role involves managing a sanitation team, including hiring, training, and addressing complaints, and requires physical abilities such as lifting up to 50 pounds.

MGR SERVICE COMMERCIAL

Company: Rentokil Terminix

Location: Springfield, IL

Posted Jan 23, 2025

Pharmacy Technician

Company: CVS Health

Location: Chicago, IL

Posted Jan 23, 2025

Cook

Company: Aramark

Location: Galesburg, IL

Posted Jan 23, 2025

(USA) Personal Shopper - Sam's

Company: Walmart

Location: Marion, IL

Posted Jan 23, 2025

The job involves developing and supporting membership by providing information on benefits, promoting products, processing memberships, and meeting goals. It also includes maintaining facility safety, fulfilling member orders, providing member service, and complying with company policies. The role emphasizes respect for individuals, integrity, customer service, striving for excellence, and teamwork. Benefits include competitive pay, health benefits, financial benefits, paid time off, and other perks like disability coverage, company discounts, and education benefits.

Lead Financial Analyst

Company: Discover

Location: Riverwoods, IL

Posted Jan 23, 2025

Store Associate

Company: CVS Health

Location: Chicago, IL

Posted Jan 23, 2025

CVS Health is seeking Retail Store Associates to join their team, emphasizing a human-centric approach to healthcare. The role involves providing excellent customer service, maintaining the sales floor, supporting store activities, and assisting in the pharmacy. The company offers competitive pay, comprehensive benefits, and opportunities for career growth. No prior retail experience is required, but a high school diploma is preferred.

Field Sales Representative III, Strategic Accounts, Google Cloud

Company: Google

Location: Chicago, IL

Posted Jan 23, 2025

Google Cloud Platform is seeking a Field Sales Representative (FSR) to lead growth strategy for strategic accounts. The role involves building and deepening executive relationships, understanding customers' businesses, and developing growth opportunities. The FSR will work cross-functionally with multiple teams and Google Partners to maximize business impact. Responsibilities include positioning Google Cloud services, incentivizing cloud migrations, and driving business development. The US base salary range for this full-time position is $110,000-$164,000 + bonus + equity + benefits.

Frequently Asked Questions

What are typical salary ranges for Customer Satisfaction roles by seniority?
Entry‑level Support Specialists earn $45K–$60K, mid‑level positions range $60K–$80K, senior roles ($80K–$110K), and Customer Success Managers or Experience Directors can command $110K–$160K, depending on industry and location.
What skills and certifications are most valued in Customer Satisfaction positions?
Proficiency with Zendesk, Freshdesk, Salesforce Service Cloud, and Gainsight is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and Intercom Certified Support Specialist boost credibility. Strong data analysis, CSAT/NPS metric interpretation, and communication skills are also critical.
Is remote work common for Customer Satisfaction roles?
Yes—many companies adopt remote‑first or hybrid models for Support Specialists, Customer Success Managers, and Escalation Engineers. Remote tools like Slack, Jira Service Management, and video conferencing enable seamless cross‑functional collaboration.
What career progression paths exist in Customer Satisfaction?
Typical ladders move from Support Specialist to Senior Support Specialist, then to Customer Success Manager, Escalation Manager, or Customer Experience Analyst. From there, professionals can advance to Director of Customer Experience, VP of Customer Success, or Chief Customer Officer.
What industry trends are shaping Customer Satisfaction today?
AI‑driven chatbots, predictive analytics for churn prevention, self‑service knowledge bases, and real‑time sentiment analysis are accelerating. Companies also focus on experience management platforms and data‑driven CSAT/NPS strategies to align support with business growth.

Related Pages