Customer Satisfaction Jobs in Chicago, IL

37,164 open positions · Updated daily

Looking for Customer Satisfaction jobs in Chicago, IL? Browse our curated listings with transparent salary information to find the perfect Customer Satisfaction position in the Chicago, IL area.

Senior Unit Clerical

Company: Sodexo

Location: Bourbonnais, IL

Posted Jan 23, 2025

Sodexo is seeking a Senior Unit Clerical for full-time employment at Olivet Nazarene University. The role involves clerical tasks, document management, customer service, and adherence to corporate guidelines. The company offers a flexible work environment, training opportunities, and comprehensive benefits including paid time off, health insurance, and career advancement. Sodexo values diversity and inclusion, fostering a respectful and fair work environment.

Inventory Associate

Company: CarMax

Location: Northbrook, IL

Posted Jan 23, 2025

CarMax is offering a career opportunity in the auto industry as an Inventory Associate. The role involves learning the business from the ground up, focusing on customer experience, and maintaining vehicle inventory. The position requires a high level of motivation, a valid driver's license, and good communication skills. CarMax is known for its innovative approach in the auto industry, being the nation's largest used car retailer with over 200 locations. The company offers a range of benefits including paid vacation, medical and retirement plans, and car purchase discounts. The hourly rate for this position is between $16.80 - $26.80.

Shift Supervisor Trainee

Company: CVS Health

Location: Chicago, IL

Posted Jan 23, 2025

CVS Health is offering a Shift Supervisor Trainee position, an entry-level role designed to prepare employees for higher-level supervisory roles. The role involves working effectively with store management and crews, supervising activities, and ensuring smooth store operations. The company emphasizes a human-centric approach to healthcare, focusing on personal, convenient, and affordable solutions. Upon successful completion of the training, trainees can be considered for Operations Supervisor or Shift Supervisor positions. The role requires deductive reasoning, analytical skills, and computer skills, with a flexible schedule including early mornings, overnight, and weekend shifts. The company offers a comprehensive benefits package, including medical, dental, vision, 401(k), life insurance, disability benefits, well-being programs, education assistance, and a CVS store discount.

Outside Sales Professional

Company: Rentokil Terminix

Location: Marion, IL

Posted Jan 23, 2025

The text describes a job opportunity for a Residential Sales Specialist at Rentokil, a global leader in pest control. The role involves selling pest management services and products to new and existing residential customers, assessing their needs, and providing expert knowledge of the company's offerings. Benefits start on the first day with no waiting period. Rentokil is committed to professional growth, offering training, development programs, tuition reimbursement, and a comprehensive benefits package including health, dental, vision, disability, and life insurance. The company promotes from within, offers performance incentives, and prioritizes work-life balance.

Theatre Team Member

Company: Cinemark

Location: Joliet, IL

Posted Jan 23, 2025

Strategic Account Associate

Company: Advanced Technology Services

Location: Peoria, IL

Posted Jan 23, 2025

ATS, founded in 1985, is a global industrial maintenance company with operations in the US, Mexico, and the UK. They specialize in improving factory efficiency. Key responsibilities include maintaining and growing account revenue, developing new business, and cultivating relationships with key decision-makers. The role requires a Bachelor's degree, relevant experience, and proven success in business development. Essential skills include negotiation, decision-making, and driving results. Physical demands involve standing, walking, and occasionally lifting heavy weights. ATS is committed to equal employment opportunities.

Phlebotomist

Company: Labcorp

Location: Gurnee, IL

Posted Jan 23, 2025

Art Director, Digital Product

Company: CapTech

Location: Chicago, IL

Posted Jan 23, 2025

Cook

Company: Sodexo

Location: Chicago, IL

Posted Jan 23, 2025

Sodexo is seeking a full-time Cook for their Gateway Alcohol & Drug Rehabilitation facility in West Chicago. The role involves preparing and serving nutritious dishes, reducing food waste, and providing excellent customer service. The job offers a pay range of $17.00 per hour, a flexible work environment, and comprehensive benefits including training, advancement opportunities, and a full array of health, wellness, and retirement benefits. Sodexo values diversity and inclusion, fostering an environment where all employees are respected and valued.

Truck Driver - CDL Class A

Company: Penske Motor Group

Location: Romeoville, IL

Posted Jan 23, 2025

Frequently Asked Questions

What are typical salary ranges for Customer Satisfaction roles by seniority?
Entry‑level Support Specialists earn $45K–$60K, mid‑level positions range $60K–$80K, senior roles ($80K–$110K), and Customer Success Managers or Experience Directors can command $110K–$160K, depending on industry and location.
What skills and certifications are most valued in Customer Satisfaction positions?
Proficiency with Zendesk, Freshdesk, Salesforce Service Cloud, and Gainsight is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and Intercom Certified Support Specialist boost credibility. Strong data analysis, CSAT/NPS metric interpretation, and communication skills are also critical.
Is remote work common for Customer Satisfaction roles?
Yes—many companies adopt remote‑first or hybrid models for Support Specialists, Customer Success Managers, and Escalation Engineers. Remote tools like Slack, Jira Service Management, and video conferencing enable seamless cross‑functional collaboration.
What career progression paths exist in Customer Satisfaction?
Typical ladders move from Support Specialist to Senior Support Specialist, then to Customer Success Manager, Escalation Manager, or Customer Experience Analyst. From there, professionals can advance to Director of Customer Experience, VP of Customer Success, or Chief Customer Officer.
What industry trends are shaping Customer Satisfaction today?
AI‑driven chatbots, predictive analytics for churn prevention, self‑service knowledge bases, and real‑time sentiment analysis are accelerating. Companies also focus on experience management platforms and data‑driven CSAT/NPS strategies to align support with business growth.

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