Customer Satisfaction Jobs in Chicago, IL

37,157 open positions · Updated daily

Looking for Customer Satisfaction jobs in Chicago, IL? Browse our curated listings with transparent salary information to find the perfect Customer Satisfaction position in the Chicago, IL area.

Software Engineer

Company: CACI

Location: Lisle, IL

Posted Jul 24, 2025

Participate in technical activities spanning multiple technical disciplines including security analysis, software/tool development, software test, development…

AI Prompt Engineer

Company: ActiveCampaign

Location: Chicago, IL

Posted Jul 24, 2025

This is a hands-on role focused on prompt design, workflow implementation, and knowledge asset creation, with a goal of delivering repeatable, high-quality…

Courtesy Patrol Officer Part Time

Company: Evergreen Real Estate Services Llc

Location: Chicago, IL

Posted Jul 24, 2025

Monitors entry and exit from the facility and require all guests to sign-in and sign-out, as well as show personal picture identification in accordance with…

HVAC Service Technician - NO ON CALL

Company: TR MILLER HEATING AND COOLING

Location: Tinley Park, IL

Posted Jul 24, 2025

Maintain a valid driver’s license and a clean driving record. Valid driver’s license with clean driving record. EPA certified preferred but not required.

HVAC Field Service Technician-Willowbrook, IL

Company: Trane Technologies

Location: Willowbrook, IL

Posted Jul 25, 2025

Must possess a valid driver’s license for a minimum of 12 months, with no major or frequent traffic violations including, but not limited to:

Maintenance and Custodian Associate

Company: Catholic Charities of the Archdiocese of Chicago

Location: Chicago, IL

Posted Jul 24, 2025

Client Interaction & Support: Engage courteously and professionally with store clients and staff, offer assistance when appropriate and contribute to a…

Senior Programmer

Company: The University of Chicago

Location: Chicago, IL

Posted Jul 24, 2025

Advanced degree in computer science or a related field. Minimum requirements include a college or university degree in related field.

Residential Electrician Walk-In Interview Day Tuesday: 10am-1pm

Company: Precision Today Plumbing Drains Heating & Cooling

Location: Franklin Park, IL

Posted Jul 24, 2025

Can pass the Federal background and drug screen; a clean driving record and current driver’s license are ALL a must (Please do not apply if any of these are…

Global Cloud Practice Architect, Workspace

Company: Google

Location: Chicago, IL

Posted Jul 24, 2025

You will orchestrate across numerous contributing teams including solutions, services, partners, product engineering, marketing, and GTM stakeholder…

Technical Project Manager

Company: Salesforce

Location: Chicago, IL

Posted Jul 24, 2025

Provide monthly project reviews and updates at sprint reviews (deep dive into current state of project goals, risks, escalations).

Laborer Foreman

Company: M. A. Mortenson Company

Location: Chicago, IL

Posted Jul 24, 2025

Ability to work with tools and equipment such as power and non-powered hand tools, vibrators, pumps, drills, and jackhammers; ability to work with machinery…

Siding Installer (Fiber Cement)

Company: ZIGXAG

Location: Chicago, IL

Posted Jul 24, 2025

This role requires attention to detail, the ability to work independently or have your own team, own your own tools and a commitment to delivering high-quality…

Frequently Asked Questions

What are typical salary ranges for Customer Satisfaction roles by seniority?
Entry‑level Support Specialists earn $45K–$60K, mid‑level positions range $60K–$80K, senior roles ($80K–$110K), and Customer Success Managers or Experience Directors can command $110K–$160K, depending on industry and location.
What skills and certifications are most valued in Customer Satisfaction positions?
Proficiency with Zendesk, Freshdesk, Salesforce Service Cloud, and Gainsight is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and Intercom Certified Support Specialist boost credibility. Strong data analysis, CSAT/NPS metric interpretation, and communication skills are also critical.
Is remote work common for Customer Satisfaction roles?
Yes—many companies adopt remote‑first or hybrid models for Support Specialists, Customer Success Managers, and Escalation Engineers. Remote tools like Slack, Jira Service Management, and video conferencing enable seamless cross‑functional collaboration.
What career progression paths exist in Customer Satisfaction?
Typical ladders move from Support Specialist to Senior Support Specialist, then to Customer Success Manager, Escalation Manager, or Customer Experience Analyst. From there, professionals can advance to Director of Customer Experience, VP of Customer Success, or Chief Customer Officer.
What industry trends are shaping Customer Satisfaction today?
AI‑driven chatbots, predictive analytics for churn prevention, self‑service knowledge bases, and real‑time sentiment analysis are accelerating. Companies also focus on experience management platforms and data‑driven CSAT/NPS strategies to align support with business growth.

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