Customer Satisfaction Jobs in Chicago, IL

37,157 open positions · Updated daily

Looking for Customer Satisfaction jobs in Chicago, IL? Browse our curated listings with transparent salary information to find the perfect Customer Satisfaction position in the Chicago, IL area.

Chef De Cuisine - Sable at Navy Pier

Company: Sable at Navy Pier

Location: Chicago, IL

Posted Jul 22, 2025

Maintain food and labor cost controls while ensuring guest satisfaction and operational efficiency. Oversee the development and execution of seasonal menus that…

Assistant Project Manager

Company: J. F. Ahern Co.

Location: Chicago, IL

Posted Jul 22, 2025

You will be a key member on the project team making sure field crews have their resources well planned and organized for installation efficiency.

Client Service Representative

Company: LR WINDSOR Inc

Location: Chicago, IL

Posted Jul 22, 2025

State insurance license (Property & Casualty or Life & Health) must be obtained prior to start date. Previous experience in insurance, customer service, or a…

Full Time Long Term Care Pharmacist

Company: Care One Pharmacy

Location: Niles, IL

Posted Jul 22, 2025

Conduct patient assessments and collaborate with healthcare teams to develop individualized care plans. Reporting to the General Manager, your role will involve…

Senior Manager, Software Engineering, Back End

Company: Capital One

Location: Chicago, IL

Posted Jul 22, 2025

Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding…

Restaurant Call Center Agent

Company: Paisans Pizzeria

Location: Berwyn, IL

Posted Jul 22, 2025

The successful candidate will be responsible for answering incoming calls from customers, taking orders, and providing excellent customer service.

Plumber

Company: VanDerBosch Plumbing

Location: Chicago, IL

Posted Jul 22, 2025

Must have a valid driver’s license and a clean driving record. Your field experience with current plumbing license and certifications.

Senior Manager, Software Engineer

Company: Capital One

Location: Chicago, IL

Posted Jul 23, 2025

Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding…

3rd shift Paint Line Machine Operator

Company: PeopleShare

Location: Bensenville, IL

Posted Jul 22, 2025

Operate production machinery and tools to aid the manufacturing process. Perform quality checks using gauges/tools and document production data (e.g., COAs,…

Customer Service Representative

Company: Demetrius Barbee Insurance Agency Inc

Location: Chicago, IL

Posted Jul 23, 2025

Assist clients with new quotes, updating policies, payments, and other services. You will respond promptly to inquiries, maintain accurate records, and…

Bilingual Security Officer (Part-Time)

Company: Chicago Children's Advocacy Center

Location: Chicago, IL

Posted Jul 22, 2025

Answer telephone calls to take messages or determining appropriate staff member to forward calls to. The Security Officer will greet all visitors according to…

Sales Associate

Company: Levy Sector

Location: Chicago, IL

Posted Jul 23, 2025

Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws.

Frequently Asked Questions

What are typical salary ranges for Customer Satisfaction roles by seniority?
Entry‑level Support Specialists earn $45K–$60K, mid‑level positions range $60K–$80K, senior roles ($80K–$110K), and Customer Success Managers or Experience Directors can command $110K–$160K, depending on industry and location.
What skills and certifications are most valued in Customer Satisfaction positions?
Proficiency with Zendesk, Freshdesk, Salesforce Service Cloud, and Gainsight is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and Intercom Certified Support Specialist boost credibility. Strong data analysis, CSAT/NPS metric interpretation, and communication skills are also critical.
Is remote work common for Customer Satisfaction roles?
Yes—many companies adopt remote‑first or hybrid models for Support Specialists, Customer Success Managers, and Escalation Engineers. Remote tools like Slack, Jira Service Management, and video conferencing enable seamless cross‑functional collaboration.
What career progression paths exist in Customer Satisfaction?
Typical ladders move from Support Specialist to Senior Support Specialist, then to Customer Success Manager, Escalation Manager, or Customer Experience Analyst. From there, professionals can advance to Director of Customer Experience, VP of Customer Success, or Chief Customer Officer.
What industry trends are shaping Customer Satisfaction today?
AI‑driven chatbots, predictive analytics for churn prevention, self‑service knowledge bases, and real‑time sentiment analysis are accelerating. Companies also focus on experience management platforms and data‑driven CSAT/NPS strategies to align support with business growth.

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