Customer Satisfaction Jobs in Chicago, IL

37,157 open positions · Updated daily

Looking for Customer Satisfaction jobs in Chicago, IL? Browse our curated listings with transparent salary information to find the perfect Customer Satisfaction position in the Chicago, IL area.

Senior Applied AI Engineer

Company: The Hartford

Location: Chicago, IL

Posted Jul 14, 2025

Building and managing a world-class high-performance platform engineering team, fostering innovation, collaboration, and technical excellence.

Customer Retention Manager

Company: Neretva Group

Location: Chicago, IL

Posted Jul 14, 2025

This position involves developing and implementing strategies that foster long-term relationships with clients, ensuring their needs are met, and addressing any…

Cash Accountant

Company: Rush University Medical Center

Location: Chicago, IL

Posted Jul 15, 2025

Monitor and reconcile cash transactions, including deposits, bank transfers, and electronic payments daily. Bachelor’s degree in accounting, finance, or related…

Machine Operator (2nd Shift)

Company: The Royal Group

Location: Alsip, IL

Posted Jul 15, 2025

A clean facility, featuring state-of-the-art technology. The employee is regularly exposed to moving mechanical parts. Year-round employment for job stability.

HVAC Refrigeration Service Technician

Company: Nextech

Location: Oak Brook, IL

Posted Jul 15, 2025

EPA certification and a valid driver’s license. Diagnose and repair HVAC/R systems, including electrical, mechanical, and electronic components.

Garage Door Service Installer

Company: Kelly Services

Location: Lombard, IL

Posted Jul 14, 2025

Must possess a valid driver's license with good driving record. Candidates should have a valid drivers license, as they will be driving to various locations…

Data Analyst

Company: HAVI Logistics GmbH

Location: Chicago, IL

Posted Jul 14, 2025

Bachelor’s degree in Engineering, Computer Science, Business, Analytics, or closely related field. Document current state and work and identify and plan the…

Manager, Loyalty Partnerships

Company: paypal

Location: Chicago, IL

Posted Jul 14, 2025

Engage closely with product, engineering, and architecture teams to drive the architectural runway and determine the best technical implementation/design.

HVAC/R Service Technician - Light Commercial

Company: CoolSys

Location: Evanston, IL

Posted Jul 15, 2025

Sr, senior, Service Tech, refridgeration, HVAC, refrigeration, HVAC-R, HVAC/R, diagnostic, commercial, service, install, mechanical, mechanic, apprentice, AC,…

Machine Operator (2nd Shift)

Company: Schwarz Partners LP

Location: Alsip, IL

Posted Jul 15, 2025

A clean facility, featuring state-of-the-art technology. The employee is regularly exposed to moving mechanical parts. Year-round employment for job stability.

Data Analyst

Company: Havi Supply Chain

Location: Chicago, IL

Posted Jul 14, 2025

Bachelor’s degree in Engineering, Computer Science, Business, Analytics, or closely related field. Document current state and work and identify and plan the…

HVAC Refrigeration Service Technician

Company: Nextech

Location: Norridge, IL

Posted Jul 15, 2025

EPA certification and a valid driver’s license. Diagnose and repair HVAC/R systems, including electrical, mechanical, and electronic components.

Frequently Asked Questions

What are typical salary ranges for Customer Satisfaction roles by seniority?
Entry‑level Support Specialists earn $45K–$60K, mid‑level positions range $60K–$80K, senior roles ($80K–$110K), and Customer Success Managers or Experience Directors can command $110K–$160K, depending on industry and location.
What skills and certifications are most valued in Customer Satisfaction positions?
Proficiency with Zendesk, Freshdesk, Salesforce Service Cloud, and Gainsight is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and Intercom Certified Support Specialist boost credibility. Strong data analysis, CSAT/NPS metric interpretation, and communication skills are also critical.
Is remote work common for Customer Satisfaction roles?
Yes—many companies adopt remote‑first or hybrid models for Support Specialists, Customer Success Managers, and Escalation Engineers. Remote tools like Slack, Jira Service Management, and video conferencing enable seamless cross‑functional collaboration.
What career progression paths exist in Customer Satisfaction?
Typical ladders move from Support Specialist to Senior Support Specialist, then to Customer Success Manager, Escalation Manager, or Customer Experience Analyst. From there, professionals can advance to Director of Customer Experience, VP of Customer Success, or Chief Customer Officer.
What industry trends are shaping Customer Satisfaction today?
AI‑driven chatbots, predictive analytics for churn prevention, self‑service knowledge bases, and real‑time sentiment analysis are accelerating. Companies also focus on experience management platforms and data‑driven CSAT/NPS strategies to align support with business growth.

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