Customer Satisfaction Jobs in Chicago, IL

37,157 open positions · Updated daily

Looking for Customer Satisfaction jobs in Chicago, IL? Browse our curated listings with transparent salary information to find the perfect Customer Satisfaction position in the Chicago, IL area.

Practice Architect, Retail/Consumer Packaged Goods, Google Cloud

Company: Google

Location: Chicago, IL

Posted Jul 14, 2025

You will orchestrate across contributing teams including solutions, services, partners, product engineering, marketing, and GTM stakeholder organizations in…

Insurance Sales Agent - Customer Service

Company: Freeway Insurance Services America, LLC

Location: Berwyn, IL

Posted Jul 12, 2025

Personal Lines or Property and Casualty license preferred (but not required). Accurate accounting of all currency transactions as well as timely delivery of…

Entry Level Retail Sales Associate

Company: ASAP Business Resolutions

Location: Des Plaines, IL

Posted Jul 14, 2025

In this role, you will be responsible for driving sales and providing excellent customer service in a retail environment.

Customer Service Representative

Company: Lawson Products

Location: Chicago, IL

Posted Jul 14, 2025

Responds to a minimum of 40 calls per day in an inbound call center. Possesses entry-level problem solving kills. High School Diploma or GED.

Public Safety Supervisor (Armed) 3rd Shift

Company: Advocate Aurora Health

Location: Chicago, IL

Posted Jul 12, 2025

A valid driver’s license issued by the Division of Motor Vehicle. Responsible for KRA results; provides input to and implements the budget, administers policies…

Flex Security Officer - Open Schedule

Company: Securitas

Location: McCook, IL

Posted Jul 12, 2025

Provide high level of customer service to clients, employees, and guests. Valid Driver's License and clear driving history. Prior security experience a plus.

Construction Crew Lead

Company: ALFF CONSTRUCTION LLC

Location: Chicago, IL

Posted Jul 14, 2025

Have own tools for routine tasks. Strong hands-on skills in at least two trades: HVAC, refrigeration, plumbing, electrical, or carpentry.

Insurance Sales Agent - Customer Service

Company: Freeway Insurance Services America, LLC

Location: Addison, IL

Posted Jul 12, 2025

Personal Lines or Property and Casualty license preferred (but not required). Accurate accounting of all currency transactions as well as timely delivery of…

CNC Machine Operator I-Second Shift

Company: Dynamic Manufacturing

Location: Hillside, IL

Posted Jul 14, 2025

Prolonged periods of sitting at a desk and working on a computer. The CNC Machine Operator is responsible for the manufacture of parts per plant.

Welder 1/Fabrication

Company: Weiss-Aug – Elk Grove Village, IL

Location: Elk Grove Village, IL

Posted Jul 12, 2025

Minimum of 1 year of manufacturing experience. Give finished tank an inspection to ensure tank meets customer visual requirements, i.e. weld spatter removed,…

PRN Retail Pharmacist (Howard Brown CHC)

Company: Cardinal Health

Location: Chicago, IL

Posted Jul 14, 2025

Participates in supervision of technical staff. Immunization Certification or willing to become a certified immunizer within 90 days of hire.

Frequently Asked Questions

What are typical salary ranges for Customer Satisfaction roles by seniority?
Entry‑level Support Specialists earn $45K–$60K, mid‑level positions range $60K–$80K, senior roles ($80K–$110K), and Customer Success Managers or Experience Directors can command $110K–$160K, depending on industry and location.
What skills and certifications are most valued in Customer Satisfaction positions?
Proficiency with Zendesk, Freshdesk, Salesforce Service Cloud, and Gainsight is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and Intercom Certified Support Specialist boost credibility. Strong data analysis, CSAT/NPS metric interpretation, and communication skills are also critical.
Is remote work common for Customer Satisfaction roles?
Yes—many companies adopt remote‑first or hybrid models for Support Specialists, Customer Success Managers, and Escalation Engineers. Remote tools like Slack, Jira Service Management, and video conferencing enable seamless cross‑functional collaboration.
What career progression paths exist in Customer Satisfaction?
Typical ladders move from Support Specialist to Senior Support Specialist, then to Customer Success Manager, Escalation Manager, or Customer Experience Analyst. From there, professionals can advance to Director of Customer Experience, VP of Customer Success, or Chief Customer Officer.
What industry trends are shaping Customer Satisfaction today?
AI‑driven chatbots, predictive analytics for churn prevention, self‑service knowledge bases, and real‑time sentiment analysis are accelerating. Companies also focus on experience management platforms and data‑driven CSAT/NPS strategies to align support with business growth.

Related Pages