Customer Satisfaction Jobs in Chicago, IL

Positions 37,164 Updated daily

Looking for Customer Satisfaction jobs in Chicago, IL? Browse our curated listings with transparent salary information to find the perfect Customer Satisfaction position in the Chicago, IL area.

Principal Technology Architect - MFG

Company: Infosys

Location: Chicago, IL

Posted Jun 07, 2025

You will identify technology big bets, develop solution propositions around them, do solution prototypes and proactively take it to the market.

Manual Lathe Machinist II

Company: American Roller Company

Location: Chicago, IL

Posted Jun 06, 2025

*Technical Skills:* Ability to read technical drawings and use micrometers, gauges, and other precision measuring tools. Keep the working area clean and safe.

Research Chef

Company: LifeSpice Ingredients

Location: Chicago, IL

Posted Jun 07, 2025

Work with flavor companies and other suppliers to identify or develop new raw materials. Culinary degree from accredited Culinary School.

Multi-Location Retail Inventory Associate

Company: Room & Board

Location: Chicago, IL

Posted Jun 07, 2025

Maintain welcoming stock room environments that are safe, organized, efficient and support the selling teams and the customer experience.

Senior Living Sales and Marketing Director

Company: Andersonville Supportive Living

Location: Chicago, IL

Posted Jun 09, 2025

A. Create and maintain a solid referral base by developing a sustaining relationship with social workers, case managers, and key referral sources.

Electrician

Company: RWS Global

Location: Chicago, IL

Posted Jun 07, 2025

Valid driver’s license required. Preferred: Vocational or technical training – Field of Study: welding, engineering, rigging, carpentry, electronics, audio,…

CHEF DE CUISINE

Company: Flik Hospitality Group

Location: Chicago, IL

Posted Jun 10, 2025

Applied food service sanitation certification, SERVSAFE, and/or HACCP federal guideline certification. B.S. Degree in Culinary Arts, Food Services Technology/…

Project Manager - Commercial Construction

Company: Michael Page

Location: Chicago, IL

Posted Jun 10, 2025

Create, develop and maintain a detailed construction schedule that incorporates communication from the project team. Ensure projects meet financial targets.

Retail Sales Associate, Key Holder

Company: DXL

Location: Skokie, IL

Posted Jun 10, 2025

Ensure each guest feels welcomed by spending quality time, asking questions in order to learn about his/her needs, preferences and lifestyle.

Helper A Janitor

Company: Waterton

Location: Chicago, IL

Posted Jun 10, 2025

This includes but is not limited to move out/move in inspections, electrical, HVAC, plumbing, carpentry, appliance repair, carpet cleaning/replacement, painting…

Executive Chef

Company: Hotel Lincoln

Location: Chicago, IL

Posted Jun 10, 2025

Observe guest reactions and confer with service staff to ensure guest satisfaction. Knowledge of state and local health and food safety requirements.

Frequently Asked Questions

What are the typical salary ranges by seniority for Customer Satisfaction roles?
Entry‑level Customer Satisfaction Specialists typically earn between $48,000 and $65,000 annually in the U.S. Mid‑level roles such as CX Analysts or Support Engineers command $65,000 to $90,000. Senior positions—Customer Success Managers or Escalation Leads—often range from $90,000 to $130,000, with top performers in high‑growth tech firms exceeding $140,000.
What skills and certifications are required for a career in Customer Satisfaction?
Key skills include empathy, problem‑solving, and data analysis. Proficiency in Zendesk, Salesforce, Gainsight, or HubSpot is essential. Certifications such as the Certified Customer Experience Professional (CCXP), the Customer Success Manager (CSM) credential, ITIL Foundation, or Agile Certified Practitioner (ACP) give a competitive edge.
Is remote work available in Customer Satisfaction positions?
Nearly 70 % of Customer Satisfaction roles support remote or hybrid arrangements. Companies rely on Slack, Microsoft Teams, and Zoom for collaboration, while Zendesk and Gainsight enable remote ticketing and performance tracking. Remote‑first teams often span multiple time zones, offering flexible schedules and global career opportunities.
What are common career progression paths within Customer Satisfaction?
Typical progression starts with a Customer Support Specialist, moves to a Support Engineer or CX Analyst, then to a Customer Success Manager or Escalation Lead. From there, professionals can advance to Senior CSM, Director of Customer Success, VP of CX, or CX Strategy Lead, each bringing higher responsibility and broader impact.
What industry trends are shaping Customer Satisfaction today?
Current trends include AI‑powered chatbots reducing first‑contact resolution time, predictive analytics forecasting churn, and self‑service knowledge bases driving CSAT. The subscription economy pushes companies to focus on lifetime value, while real‑time sentiment analysis and omnichannel consistency become critical metrics for CX teams.

Related Pages

© 2026 Job Transparency. All rights reserved.