Customer Satisfaction Jobs in Chicago, IL

37,157 open positions · Updated daily

Looking for Customer Satisfaction jobs in Chicago, IL? Browse our curated listings with transparent salary information to find the perfect Customer Satisfaction position in the Chicago, IL area.

Manager Contract Administrative Operations

Company: Health Care Service Corporation

Location: Chicago, IL

Posted Jun 13, 2025

J. D. degree or 4 years experience in a leadership role with independent decision-making. Manages the performance, overall quality and resource allocation to…

Security Officer - Day Shift

Company: Loyola University Health System

Location: Melrose Park, IL

Posted Jun 15, 2025

General - Valid Illinois driver's license. Specify Degree(s): Criminal Justice, Law Enforcement, Security Admin, Fire Services or related field.

Project Manager II

Company: ENGIE

Location: Chicago, IL

Posted Jun 16, 2025

A minimum of a bachelor’s degree in Construction Management, Engineering, or related field. ENGIE complies with all federal, state, and local minimum wage laws.

Customer Service, Domestic Services

Company: RIM logistics

Location: Chicago, IL

Posted Jun 17, 2025

RIM logistics, ltd. is a service based company the places the customer experience as the highest priority. Customer Service, Domestic Services representatives…

Carpenter/Tiler

Company: Mr. Handyman

Location: Oak Lawn, IL

Posted Jun 16, 2025

Your own iPad and technology support for using our state-of-the-art internal system, ServiceTitan. An office team that answers all calls and helps you take care…

Sales Associate

Company: Rally House

Location: Chicago Ridge, IL

Posted Jun 12, 2025

Sales: Ability to generate sales, add-on and develop relationships with guest. Customer Service: Ensure that the guest remains the top priority.

HVAC Technician

Company: Trane Technologies

Location: Willowbrook, IL

Posted Jun 12, 2025

Must possess a valid driver’s license for a minimum of 12 months, with no major or frequent traffic violations including, but not limited to:

Service Plumber

Company: Deljo Heating and Cooling

Location: Chicago, IL

Posted Jun 17, 2025

Valid driver's license with an insurable driving record. 2+ years of plumbing field experience and installation experience. Willing to invest in tools.

Director, Supply Planning

Company: Havi Supply Chain

Location: Chicago, IL

Posted Jun 16, 2025

Strategic Initiatives: Actively participate in strategic business initiatives from concept to implementation, driving thought leadership, creative problem…

Janitor - Non Union

Company: HHDC

Location: Riverdale, IL

Posted Jun 17, 2025

Provide your own hand tools. May be required to deal with difficult people; expected to handle residents and visitors with calmness, diplomacy, and good social…

Plumbing Subcontractor

Company: Home Inspection Geeks Inc.

Location: Chicago, IL

Posted Jun 13, 2025

If yes, please provide your license type and number. All applicants must carry valid general liability insurance and workers’ compensation coverage under their…

HEAT TREAT FURNACE OPERATOR

Company: FPM HEAT TREATING

Location: Elk Grove Village, IL

Posted Jun 16, 2025

Monitors all processes, gas flows, temperature times and quench settings. Prepare product and perform operations required to control equipment in accordance…

Frequently Asked Questions

What are typical salary ranges for Customer Satisfaction roles by seniority?
Entry‑level Support Specialists earn $45K–$60K, mid‑level positions range $60K–$80K, senior roles ($80K–$110K), and Customer Success Managers or Experience Directors can command $110K–$160K, depending on industry and location.
What skills and certifications are most valued in Customer Satisfaction positions?
Proficiency with Zendesk, Freshdesk, Salesforce Service Cloud, and Gainsight is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and Intercom Certified Support Specialist boost credibility. Strong data analysis, CSAT/NPS metric interpretation, and communication skills are also critical.
Is remote work common for Customer Satisfaction roles?
Yes—many companies adopt remote‑first or hybrid models for Support Specialists, Customer Success Managers, and Escalation Engineers. Remote tools like Slack, Jira Service Management, and video conferencing enable seamless cross‑functional collaboration.
What career progression paths exist in Customer Satisfaction?
Typical ladders move from Support Specialist to Senior Support Specialist, then to Customer Success Manager, Escalation Manager, or Customer Experience Analyst. From there, professionals can advance to Director of Customer Experience, VP of Customer Success, or Chief Customer Officer.
What industry trends are shaping Customer Satisfaction today?
AI‑driven chatbots, predictive analytics for churn prevention, self‑service knowledge bases, and real‑time sentiment analysis are accelerating. Companies also focus on experience management platforms and data‑driven CSAT/NPS strategies to align support with business growth.

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