Customer Satisfaction Jobs in Chicago, IL

37,157 open positions · Updated daily

Looking for Customer Satisfaction jobs in Chicago, IL? Browse our curated listings with transparent salary information to find the perfect Customer Satisfaction position in the Chicago, IL area.

UI/UX Designer

Company: Velvetech

Location: Chicago, IL

Posted Feb 22, 2025

Proficiency in AI-driven design tools such as Figma with AI plugins, Adobe XD with Sensei features, or similar is required.

Experienced Residential Electrician

Company: Zanite Electrical

Location: Chicago, IL

Posted Feb 26, 2025

Valid driver’s license and clean driving record. Assembling, installing, testing, and maintaining electrical or electronic wiring, equipment, appliances,…

Customer Service Representative - Futures Clearing

Company: Royal Bank of Canada

Location: Chicago, IL

Posted Mar 04, 2025

Confirm daily margin settlements for both cash and non-cash collateral and assist in resolving any client queries and service enhancements.

Treasury Management Officer - Commercial Term Lending

Company: JPMorganChase

Location: Chicago, IL

Posted Mar 01, 2025

The job description is for a Treasury Management Officer in Commercial Banking. The role involves generating new treasury management business, maintaining client relationships, and developing a localized market and product strategy. The ideal candidate should have 6+ years of cash management sales and relationship management experience, strong selling and negotiation skills, and knowledge of Treasury Service products. The role requires excellent communication skills, time management, and the ability to build strong relationships with clients and colleagues. The company offers a competitive total rewards package and values diversity and inclusion.

Account Executive

Company: Snap! Mobile

Location: Chicago, IL

Posted Mar 01, 2025

Snap Mobile Inc, established in 2014, has significantly contributed to athletics and activities programs across the country by raising over $950 million for more than 150,000 groups and teams. The company offers various solutions such as Snap Raise, Snap Insights, Snap Store, FanX, Snap Manage, and Snap Spend. As an Account Executive, you will drive business growth, establish relationships with schools and organizations, and represent Snap Mobile at events. The role requires 2+ years of sales experience, and the company offers a competitive compensation package including a base salary of $40K and an average OTE of $70K in the first year.

Plumbing Service Technician

Company: Stellar Plumbing

Location: Elk Grove Village, IL

Posted Feb 24, 2025

Plumbing Service Technicians determine service needs, quote prices in the field and perform repairs. Must be willing to pursue, develop, and participate in…

Intern, Client Services (CHI)

Company: Kargo

Location: Chicago, IL

Posted Mar 01, 2025

Kargo, a leading company in crossscreen ad experiences, is offering a 10-week internship in Client Services in Chicago, IL. The intern will support the team in all aspects of the campaign life cycle, from pre-sales to post-sales. The role involves participating in creative brainstorms, initiating campaign details, supporting client-facing tasks, tracking campaign performance, and organizing client events. The ideal candidate is a rising undergraduate senior or postgraduate student with interest in media technologies, proficiency in MS PowerPoint, Excel, and Photoshop, strong attention to detail, and excellent organizational skills.

IT Technical Specialist

Company: UL Solutions

Location: Chicago, IL

Posted Mar 01, 2025

The IT Technical Specialist role involves providing C-suite technology support, managing conference room technology, performing PC imaging and deployment, troubleshooting hardware and software issues, coordinating vendor support, and managing end-user technology needs. The role requires a professional, self-motivated individual with strong communication skills, multitasking abilities, and a proven customer service background. The position involves onsite and remote support, travel, and lifting up to 50 lbs. The estimated salary range is $55,000 to $65,000, with additional benefits including health, wellness, and retirement savings. The role is part of a high-performing IT team that supports innovative companies worldwide.

Frequently Asked Questions

What are typical salary ranges for Customer Satisfaction roles by seniority?
Entry‑level Support Specialists earn $45K–$60K, mid‑level positions range $60K–$80K, senior roles ($80K–$110K), and Customer Success Managers or Experience Directors can command $110K–$160K, depending on industry and location.
What skills and certifications are most valued in Customer Satisfaction positions?
Proficiency with Zendesk, Freshdesk, Salesforce Service Cloud, and Gainsight is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and Intercom Certified Support Specialist boost credibility. Strong data analysis, CSAT/NPS metric interpretation, and communication skills are also critical.
Is remote work common for Customer Satisfaction roles?
Yes—many companies adopt remote‑first or hybrid models for Support Specialists, Customer Success Managers, and Escalation Engineers. Remote tools like Slack, Jira Service Management, and video conferencing enable seamless cross‑functional collaboration.
What career progression paths exist in Customer Satisfaction?
Typical ladders move from Support Specialist to Senior Support Specialist, then to Customer Success Manager, Escalation Manager, or Customer Experience Analyst. From there, professionals can advance to Director of Customer Experience, VP of Customer Success, or Chief Customer Officer.
What industry trends are shaping Customer Satisfaction today?
AI‑driven chatbots, predictive analytics for churn prevention, self‑service knowledge bases, and real‑time sentiment analysis are accelerating. Companies also focus on experience management platforms and data‑driven CSAT/NPS strategies to align support with business growth.

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