Customer Satisfaction Jobs in Multiple Locations

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Looking for Customer Satisfaction jobs in Multiple Locations? Browse our curated listings with transparent salary information to find the perfect Customer Satisfaction position in the Multiple Locations area.

Supervisory Information Technology Specialist (9 Month Roster)

Company: Department of the Treasury - Internal Revenue Service

Location: Multiple Locations

Posted Jul 15, 2024

The IRS is hiring for an Information Technology position. The job requires one year of specialized experience in IT, including management and leadership experience. The position is telework eligible, but employees must meet and sustain IRS telework eligibility requirements. The job also requires a background investigation, including a FBI criminal history record check and fingerprint check. The salary range is from $62,600 to $81,300 per year.

Information Technology Specialist (Cyber)

Company: Department of Energy - Department of Energy - Agency Wide

Location: Multiple Locations

Posted Jul 15, 2024

Positions are to be filled under the OPM GovernmentWide Direct Hire Authority for Cyber Positions for grades GS 1215. This serves as a public notice for the use of the Direct Hire Authority in accordance with 5 USC 3327 and 3330 and 5 CFR 330. The positions are located agencywide and may be filled as permanent term or temporary with a fulltime or parttime work schedule.

Test Administrator

Company: Department of the Army - U.S. Military Entrance Processing Command

Location: Multiple Locations

Posted Jul 15, 2024

Administers written or computer-based Armed Services Vocational Aptitude Battery (ASVAB) Enlistment Tests at Military Entrance Processing Station (MEPS) or other remote testing sites to determine individual qualifications for military service enlistment.

Supervisory Information Technology Specialist (Direct Hire-9 Month Register)

Company: Department of the Treasury - Internal Revenue Service

Location: Multiple Locations

Posted Jul 15, 2024

Summary Positions under this announcement are being filled using a Direct Hire Authority DHA For information on the Recruitment Incentive please reference the Additional Information section of this announcement Click on Learn more about this agency button below to view Eligibilities being considered and other IMPORTANT information

Supervisory Contact Representative (Customer Service Group Manager) 12 Month Register

Company: Department of the Treasury - Internal Revenue Service

Location: Multiple Locations

Posted Jul 15, 2024

Click on Learn more about this agency button below to view Eligibilities being considered and other IMPORTANT information. This is a nonbargaining unit position with a salary range of minimum to maximum locality pay for all duty locations listed. The job requires one year of specialized experience, managerial skills, and technical competence. The agency offers a comprehensive benefits package to its employees.

Information Technology Specialist (INFOSEC)

Company: Department of Energy - Department of Energy - Agency Wide

Location: Multiple Locations

Posted Jul 15, 2024

Positions are to be filled under the OPM GovernmentWide Direct Hire Authority for Information Security INFOSEC Positions for grades GS 915. This serves as a public notice for the use of the Direct Hire Authority in accordance with 5 USC 3327 and 3330 and 5 CFR 330. Under this recruitment procedure, applications will be accepted for each location/installation identified in this Public Notice. There may or may not be actual vacancies at the time you submit your application.

Information Technology Specialist (Operating Systems)(Public Notice)

Company: Department of the Treasury - Internal Revenue Service

Location: Multiple Locations

Posted Jul 15, 2024

Summary Positions under this announcement are being filled using a Direct Hire Authority DHA. The experience may have been gained in the public sector, private sector, or Volunteer Service. One year of experience refers to full-time work, part-time work is considered on a prorated basis. To ensure full credit for your work experience, please indicate dates of employment by month/year and indicate number of hours worked per week on your resume.

Supervisory IT Specialist (Direct Hire) (9 Month Register)

Company: Department of the Treasury - Internal Revenue Service

Location: Multiple Locations

Posted Jul 15, 2024

The IRS is hiring for a position using a Direct Hire Authority. The job requires 1 year of experience in IT, with competencies in attention to detail, customer service, oral communication, and problem solving. The position is telework eligible, but employees must meet IRS telework eligibility requirements. The job also requires US citizenship, proof of citizenship, and a background investigation.

Information Technology Specialist (Direct Hire) (9 Month Register)

Company: Department of the Treasury - Internal Revenue Service

Location: Multiple Locations

Posted Jul 15, 2024

Summary Positions under this announcement are being filled using a Direct Hire Authority DHA. The experience may have been gained in the public sector, private sector, or Volunteer Service. One year of experience refers to full-time work, part-time work is considered on a prorated basis. To ensure full credit for your work experience, please indicate dates of employment by month/year and indicate number of hours worked per week on your resume. You must meet the following requirements by the closing date of this announcement or time of referral.

Test Administrator

Company: Department of the Army - U.S. Military Entrance Processing Command

Location: Multiple Locations

Posted Jul 15, 2024

Administers written or computer-based Armed Services Vocational Aptitude Battery (ASVAB) Enlistment Tests at Military Entrance Processing Station (MEPS) or other remote testing sites to determine individual qualifications for military service enlistment.

Interdisciplinary

Company: Department of the Army - U.S. Army Corps of Engineers

Location: Multiple Locations

Posted Jul 15, 2024

This is a Direct Hire Authority DHA solicitation for a Biologist or Environmental Engineer position in the competitive service. The position requires a bachelor's degree in biological sciences, agriculture, natural resource management, chemistry, or related disciplines, or a combination of education and experience. The position also requires specialized experience in environmental documentation, public interest review, and permit analysis.

TEST ADMINISTRATOR

Company: Department of the Army - U.S. Military Entrance Processing Command

Location: Multiple Locations

Posted Jul 15, 2024

Administers written or computer-based Armed Services Vocational Aptitude Battery (ASVAB) Enlistment Tests at Military Entrance Processing Station (MEPS) or other remote testing sites to determine individual qualifications for military service enlistment.

Frequently Asked Questions

What are typical salary ranges for Customer Satisfaction roles by seniority?
Entry‑level Support Specialists earn $45K–$60K, mid‑level positions range $60K–$80K, senior roles ($80K–$110K), and Customer Success Managers or Experience Directors can command $110K–$160K, depending on industry and location.
What skills and certifications are most valued in Customer Satisfaction positions?
Proficiency with Zendesk, Freshdesk, Salesforce Service Cloud, and Gainsight is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and Intercom Certified Support Specialist boost credibility. Strong data analysis, CSAT/NPS metric interpretation, and communication skills are also critical.
Is remote work common for Customer Satisfaction roles?
Yes—many companies adopt remote‑first or hybrid models for Support Specialists, Customer Success Managers, and Escalation Engineers. Remote tools like Slack, Jira Service Management, and video conferencing enable seamless cross‑functional collaboration.
What career progression paths exist in Customer Satisfaction?
Typical ladders move from Support Specialist to Senior Support Specialist, then to Customer Success Manager, Escalation Manager, or Customer Experience Analyst. From there, professionals can advance to Director of Customer Experience, VP of Customer Success, or Chief Customer Officer.
What industry trends are shaping Customer Satisfaction today?
AI‑driven chatbots, predictive analytics for churn prevention, self‑service knowledge bases, and real‑time sentiment analysis are accelerating. Companies also focus on experience management platforms and data‑driven CSAT/NPS strategies to align support with business growth.

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