Customer Satisfaction Jobs in Multiple Locations

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Looking for Customer Satisfaction jobs in Multiple Locations? Browse our curated listings with transparent salary information to find the perfect Customer Satisfaction position in the Multiple Locations area.

IT Specialist (Policy and Planning) (Direct Hire) (9 Month Register)

Company: Department of the Treasury - Internal Revenue Service

Location: Multiple Locations

Posted Jul 15, 2024

Summary Positions under this announcement are being filled using a Direct Hire Authority DHA. The IRS is an equal opportunity employer. The experience may have been gained in the public sector, private sector, or Volunteer Service. One year of experience refers to full-time work, part-time work is considered on a prorated basis. To ensure full credit for your work experience, please indicate dates of employment by month/year and indicate number of hours worked per week on your resume.

TEST ADMINISTRATOR

Company: Department of the Army - U.S. Military Entrance Processing Command

Location: Multiple Locations

Posted Jul 15, 2024

Administers written or computer-based Armed Services Vocational Aptitude Battery (ASVAB) Enlistment Tests at Military Entrance Processing Station (MEPS) or other remote testing sites to determine individual qualifications for military service enlistment.

HUMAN RESOURCES ASSISTANT (OA)

Company: Department of the Navy - U.S. Pacific Fleet

Location: Multiple Locations

Posted Jul 15, 2024

You will serve as a Human Resources Assistant in the Staffing Recruiting and Classification Branch of HRONW located at Naval Base Kitsap Bremerton WA. This is a public notice flyer to notify interested applicants of anticipated vacancies. Applications will not be accepted through this flyer. Interested applicants must follow the directions in the How to Apply section of this flyer to be considered.

IT Specialist (Systems Administration) (Direct Hire) (9 Month Register)

Company: Department of the Treasury - Internal Revenue Service

Location: Multiple Locations

Posted Jul 15, 2024

Summary Positions under this announcement are being filled using a Direct Hire Authority DHA For information on the Recruitment Incentive please reference the Additional Information section of this announcement Click on Learn more about this agency button below to view Eligibilities being considered and other IMPORTANT information WHERE CAN I FIND OUT MORE ABOUT OTHER IRS CAREERS Visit us on the web at www.jobs.irs.gov Learn more about this agency

Physician (Chief Medical Officer)

Company: Department of Veterans Affairs - Veterans Health Administration

Location: Multiple Locations

Posted Jul 15, 2024

This position is eligible for the Education Debt Reduction Program (EDRP), a student loan payment reimbursement program. The position requires US citizenship, a degree of doctor of medicine or an equivalent degree, and a current full and unrestricted license to practice medicine or surgery in a State, Territory, or Commonwealth of the United States or in the District of Columbia.

Mathematical Statistician or Statistician (Data Scientist) - Direct Hire -12 Month Register- AMENDED

Company: Department of the Treasury - Internal Revenue Service

Location: Multiple Locations

Posted Jul 15, 2024

Positions under this announcement are being filled using a Direct Hire Authority (DHA). The IRS is seeking Statisticians and Mathematical Statisticians to work on data science projects. The positions require a degree in statistics, mathematics, or a related field, and experience in data analysis, statistical modeling, and data visualization. The positions are located in various locations and offer a range of benefits, including a comprehensive benefits package and opportunities for career advancement.

IT Specialist (Network Services) (Direct Hire) (9 Month Register)

Company: Department of the Treasury - Internal Revenue Service

Location: Multiple Locations

Posted Jul 15, 2024

Summary Positions under this announcement are being filled using a Direct Hire Authority DHA. Click on Learn more about this agency button below to view Eligibilities being considered and other IMPORTANT information. WHERE CAN I FIND OUT MORE ABOUT OTHER IRS CAREERS Visit us on the web at www.jobs.irs.gov. Learn more about this agency. Requirements: Conditions of Employment: Telework Eligible Positions: Telework eligible positions do not guarantee telework. Employees must meet and sustain IRS telework eligibility requirements, eg reporting at least twice a pay period to your assigned Post of Duty (POD) and supervisors approval to participate in the IRS Telework Program. Employees must also be within a 200-mile radius of their official assigned post-of-duty (POD) while in a telework status. As a reminder, If you are selected for a position, you are responsible for reporting to your designated POD location on the negotiated start date or as directed by management. Must be a US Citizen or National and provide proof of US Citizenship. Undergo a review of prior performance, conduct, and an income tax verification. Refer to Get Your Tax Record at http://www.irs.gov. If you are not in compliance, you will be determined unsuitable for employment with IRS. Must successfully complete a background investigation including a FBI criminal history record check, fingerprint check. Complete a Declaration for Federal Employment to determine your suitability for Federal employment at the time requested by the agency. Go through a Personal Identity Verification (PIV) process that requires two forms of identification from the Form I-9. Federal law requires verification of the identity and employment eligibility of all new hires in the US. These documents must be unexpired, original, or certified copies. The Fair Chance to Compete for Jobs Act prohibits the Department of Treasury and its bureaus from requesting an applicant's criminal history record before that individual receives a conditional offer of employment. In accordance with 5 U.S.C. 9202c and 5 C.F.R. 920.201, certain positions are exempt from the provisions of the Fair Chance to Compete for Jobs Act. Applicants who believe they have been subjected to a violation of the Fair Chance to Compete for Jobs Act may submit a written complaint to the Department of Treasury by email at [[email protected]](mailto:[email protected]). To learn more, please visit our page at Treasury.gov/fairchanceact.

Test Administrator

Company: Department of the Army - U.S. Military Entrance Processing Command

Location: Multiple Locations

Posted Jul 15, 2024

Administers written or computer-based Armed Services Vocational Aptitude Battery (ASVAB) Enlistment Tests at Military Entrance Processing Station (MEPS) or other remote testing sites to determine individual qualifications for military service enlistment.

Licensed Vocational Nurse

Company: Department of Veterans Affairs - Veterans Health Administration

Location: Multiple Locations

Posted Jul 15, 2024

The Licensed Vocational Nurse positions are located at the Michael E DeBakey VA Medical Center and surrounding areas of Houston TX. If you are a current permanent VA employee or Federal employee from other federal agencies, should apply to CBST 12295120 24TH. Learn more about this agency.

IT Specialist (CUSTSPT)(Computer Equip. Analyst)(Asset Mgmt)(Direct Hire)(9 Month Register)

Company: Department of the Treasury - Internal Revenue Service

Location: Multiple Locations

Posted Jul 15, 2024

Summary Positions under this announcement are being filled using a Direct Hire Authority DHA. The IRS is seeking IT professionals to fill various positions. The positions require experience in an IT field or work where the primary concern was the subject matter of the IT application. The experience must demonstrate each of the following four competencies: Attention to Detail, Customer Service, Oral Communication, and Problem Solving. The positions also require a background investigation, including a FBI criminal history record check, and a Personal Identity Verification PIV process.

Nurse

Company: Department of Veterans Affairs - Veterans Health Administration

Location: Multiple Locations

Posted Jul 15, 2024

This position is eligible for the Education Debt Reduction Program (EDRP) with a student loan payment reimbursement program. The position requires US citizenship, proficiency in written and spoken English, and a graduate of a school of professional nursing approved by one of the accrediting bodies. The preferred experience includes medical surgical nurses, oncology nurses, ICU nurses, gerontology nurses, stepdown/IMU nurses, mental health nurses, spinal cord nurses, primary care nurses, and emergency room nurses.

Frequently Asked Questions

What are typical salary ranges for Customer Satisfaction roles by seniority?
Entry‑level Support Specialists earn $45K–$60K, mid‑level positions range $60K–$80K, senior roles ($80K–$110K), and Customer Success Managers or Experience Directors can command $110K–$160K, depending on industry and location.
What skills and certifications are most valued in Customer Satisfaction positions?
Proficiency with Zendesk, Freshdesk, Salesforce Service Cloud, and Gainsight is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and Intercom Certified Support Specialist boost credibility. Strong data analysis, CSAT/NPS metric interpretation, and communication skills are also critical.
Is remote work common for Customer Satisfaction roles?
Yes—many companies adopt remote‑first or hybrid models for Support Specialists, Customer Success Managers, and Escalation Engineers. Remote tools like Slack, Jira Service Management, and video conferencing enable seamless cross‑functional collaboration.
What career progression paths exist in Customer Satisfaction?
Typical ladders move from Support Specialist to Senior Support Specialist, then to Customer Success Manager, Escalation Manager, or Customer Experience Analyst. From there, professionals can advance to Director of Customer Experience, VP of Customer Success, or Chief Customer Officer.
What industry trends are shaping Customer Satisfaction today?
AI‑driven chatbots, predictive analytics for churn prevention, self‑service knowledge bases, and real‑time sentiment analysis are accelerating. Companies also focus on experience management platforms and data‑driven CSAT/NPS strategies to align support with business growth.

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