Customer Satisfaction Jobs in Multiple Locations

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Looking for Customer Satisfaction jobs in Multiple Locations? Browse our curated listings with transparent salary information to find the perfect Customer Satisfaction position in the Multiple Locations area.

Supervisory Medical Support Assistant- Recruitment Incentives Authorized

Company: Department of Veterans Affairs - Veterans Health Administration

Location: Multiple Locations

Posted Jul 13, 2024

Summary Health Administrative Service line is looking to fill Supervisory Medical Support Assistant position in Richland WA or Yakima WA. Requirements include US Citizenship, proficiency in written and spoken English, and specialized experience. The position involves supervising MSAs, providing administrative and patient support, and managing fiscal matters.

Medical Support Assistant (Advanced)

Company: Department of Veterans Affairs - Veterans Health Administration

Location: Multiple Locations

Posted Jul 13, 2024

Medical Support Assistants Advanced may work tours other than their regular scheduled tour including working evenings, nights, weekends, and holidays to cover shortages or high patient volume. Shift changes will be considered based on patient and facility needs.

Deputy General Counsel for Litigation

Company: Other Agencies and Independent Organizations - Federal Trade Commission

Location: Multiple Locations

Posted Jul 13, 2024

The Office of the General Counsel represents the FTC in court and provides legal counsel to the Chair, other Commissioners, operating bureaus, and divisions, and other FTC offices. The incumbent reports to the General Counsel and Principal Deputy General Counsel.

Medical Support Assistant (Advanced)

Company: Department of Veterans Affairs - Veterans Health Administration

Location: Multiple Locations

Posted Jul 13, 2024

Medical Support Assistants Advanced may work tours other than their regular scheduled tour including working evenings, nights, weekends, and holidays to cover shortages or high patient volume. Shift changes will be considered based on patient and facility needs.

Deputy Assistant Inspector General for Audits & Evaluations

Company: Department of Veterans Affairs - Veterans Affairs, Inspector General

Location: Multiple Locations

Posted Jul 13, 2024

The position is for a Senior Executive in the Office of Audits and Evaluations, Office of Inspector General, Department of Veterans Affairs. The role involves conducting audits and evaluations of VA healthcare benefits, financial management, acquisition, and information management. The candidate must have experience in executive-level leadership and supervisory experience, as well as knowledge and experience in planning, conducting, and reporting on performance audits. The candidate must also address the Executive Core Qualifications, which include Leading Change, Leading People, Results-Driven, Business Acumen, and Building Coalitions.

Information Technology Specialist (Policy and Planning) - Direct Hire (12 MONTH REGISTER)

Company: Department of the Treasury - Internal Revenue Service

Location: Multiple Locations

Posted Jul 13, 2024

The IRS is hiring for a IT related position using a Direct Hire Authority. The position requires 1 year of specialized experience in computer project assignments, attention to detail, customer service, oral communication, and problem solving. The salary range is from GS13 to GS15 and the job is open to US citizens. The position is telework eligible and requires a review of prior performance and income tax verification.

IT SPECIALIST (APPSW)

Company: Department of Defense - Defense Finance and Accounting Service

Location: Multiple Locations

Posted Jul 13, 2024

The US Department of Defense's Defense Finance and Accounting Service (DFAS) is seeking a IT-related professional to fill a position in the IT Directorate. The job requires US citizenship, a favorable suitability review, and security clearance. The ideal candidate will have experience in IT-related fields, including attention to detail, customer service, oral communication, and problem-solving. The position offers a comprehensive benefits package and may be filled as permanent or term with a full-time or part-time work schedule.

HR Specialist (Employee-Labor Relations) (Open to both U.S. Citizens and Federal Employees)

Company: Department of Transportation - Great Lakes Saint Lawrence Seaway Development Corporation

Location: Multiple Locations

Posted Jul 13, 2024

The position is in the Office of Administrative Services Human Resources Division, reporting to the Human Resources Officer. The incumbent provides expert advice and counseling on complex conduct and discipline issues, grievances, and appeals, as well as performance management, labor relations, and employee development and training.

Medical Support Assistant (Advanced)

Company: Department of Veterans Affairs - Veterans Health Administration

Location: Multiple Locations

Posted Jul 13, 2024

Medical Support Assistants Advanced positions in VA Bedford Health Care System require US citizenship, proficiency in written and spoken English, and experience in a clinic setting with high-level customer service skills. The role involves scheduling appointments, communicating with medical clinicians, and resolving patient concerns.

Store Associate

Company: Department of Defense - Defense Commissary Agency

Location: Multiple Locations

Posted Jul 13, 2024

Summary Store Associates work either independently or as part of a team in any assigned retail area of a commissary store within the Defense Commissary Agency DeCA system performing a variety of duties including handling preparing and stocking grocery and produce items and checkingout customer purchases.

Regional Director - Southern Region

Company: Department of Labor - Office of Labor-Management Standards

Location: Multiple Locations

Posted Jul 13, 2024

The US Department of Labor is seeking a Senior Executive Service (SES) candidate to fill a position in the Office of Labor-Management Standards. The candidate must be a US citizen, meet mandatory technical qualifications and executive core qualifications, and have experience in managing inspection, investigation, enforcement, and compliance activities.

Store Associate

Company: Department of Defense - Defense Commissary Agency

Location: Multiple Locations

Posted Jul 13, 2024

Summary Store Associates work either independently or as part of a team in any assigned retail area of a commissary store within the Defense Commissary Agency DeCA system performing a variety of duties including handling preparing and stocking grocery and produce items and checkingout customer purchases.

Frequently Asked Questions

What are typical salary ranges for Customer Satisfaction roles by seniority?
Entry‑level Support Specialists earn $45K–$60K, mid‑level positions range $60K–$80K, senior roles ($80K–$110K), and Customer Success Managers or Experience Directors can command $110K–$160K, depending on industry and location.
What skills and certifications are most valued in Customer Satisfaction positions?
Proficiency with Zendesk, Freshdesk, Salesforce Service Cloud, and Gainsight is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and Intercom Certified Support Specialist boost credibility. Strong data analysis, CSAT/NPS metric interpretation, and communication skills are also critical.
Is remote work common for Customer Satisfaction roles?
Yes—many companies adopt remote‑first or hybrid models for Support Specialists, Customer Success Managers, and Escalation Engineers. Remote tools like Slack, Jira Service Management, and video conferencing enable seamless cross‑functional collaboration.
What career progression paths exist in Customer Satisfaction?
Typical ladders move from Support Specialist to Senior Support Specialist, then to Customer Success Manager, Escalation Manager, or Customer Experience Analyst. From there, professionals can advance to Director of Customer Experience, VP of Customer Success, or Chief Customer Officer.
What industry trends are shaping Customer Satisfaction today?
AI‑driven chatbots, predictive analytics for churn prevention, self‑service knowledge bases, and real‑time sentiment analysis are accelerating. Companies also focus on experience management platforms and data‑driven CSAT/NPS strategies to align support with business growth.

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