Customer Satisfaction Jobs in Multiple Locations

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Looking for Customer Satisfaction jobs in Multiple Locations? Browse our curated listings with transparent salary information to find the perfect Customer Satisfaction position in the Multiple Locations area.

Advanced Medical Support Assistant

Company: Department of Veterans Affairs - Veterans Health Administration

Location: Multiple Locations

Posted Jul 13, 2024

This listing is an Open Continuous Announcement for Martinsburg VAMC and surrounding Community Based Outpatient Clinics. This posting will be used to fill multiple Advanced Medical Support Assistant positions throughout the year. Applications will be accepted on an ongoing basis and qualified candidates will be considered as vacancies become available.

Public Notice for Direct Hire (DMI) - Information Technology Specialist (System Analysis)

Company: Department of Health and Human Services - Centers for Disease Control and Prevention

Location: Multiple Locations

Posted Jul 13, 2024

As a global leader in public health and health promotion, CDC is the agency Americans trust with their lives. The agency is seeking IT professionals to support public health emergency management and other programs and activities.

Park Ranger

Company: Department of the Army - U.S. Army Corps of Engineers

Location: Multiple Locations

Posted Jul 13, 2024

This is a Seasonal Park Ranger position that requires working nights and weekends, including holidays, and may be extended or shortened depending on workload and projects. The position requires a valid civilian driver's license, First Aid and CPR training, and personnel protection training. The incumbent must also attend prescribed burns and operate a motor vehicle with passengers, and may be required to work in wooded areas, lakes, and rivers.

Information Technology Specialist (CUSTSPT)

Company: Department of Veterans Affairs - Deputy Assistant Secretary for Information and Technology

Location: Multiple Locations

Posted Jul 13, 2024

This position is in the Office of Information Technology OIT End User Services EUS End User Operations EUO and is located at a Veteran Affairs VA facility. The primary duties and responsibilities include providing Point of Care Customer Service, resolving customer related technical software and hardware problems in accordance with established policies and procedures of the specific VA facility assigned.

Contact Representative (Customer Service Representative) (Direct Hire)

Company: Other Agencies and Independent Organizations - Social Security Administration

Location: Multiple Locations

Posted Jul 13, 2024

Positions are located in SSA Offices across Idaho, Oregon, and Southwest Washington. Positions under this announcement are being filled using a Direct Hire Authority. Selections made under this bulletin will be processed as new appointments to the civil service. Current civil service employees would be given new appointments to the civil service.

Supervisory Contact Representative (Customer Service Group Manager) (12 month register)

Company: Department of the Treasury - Internal Revenue Service

Location: Multiple Locations

Posted Jul 13, 2024

The IRS is hiring for a position that requires US citizenship, proof of citizenship, and a review of prior performance and income tax verification. The position requires specialized experience in management and leadership, as well as experience applying regulations and principles. The job also requires a college or university degree and may involve telework and a 1-year supervisory or managerial probationary period.

Information Technology Specialist (Sys Analyst/App Software) - 9 Month Roster, Direct Hire

Company: Department of the Treasury - Internal Revenue Service

Location: Multiple Locations

Posted Jul 13, 2024

Summary Positions under this announcement are being filled using a Direct Hire Authority DHA For information on the Recruitment Incentive please reference the Additional Information section of this announcement Click on Learn more about this agency button below to view Eligibilities being considered and other IMPORTANT information WHERE CAN I FIND OUT MORE ABOUT OTHER IRS CAREERS Visit us on the web at wwwjobsirsgov Learn more about this agency

Information Technology Specialist (CUSTSPT)

Company: Department of Veterans Affairs - Deputy Assistant Secretary for Information and Technology

Location: Multiple Locations

Posted Jul 13, 2024

This position is in the Office of Information Technology OIT End User Services EUS End User Operations EUO and is located at a Veteran Affairs VA facility. The primary duties and responsibilities include providing Point of Care Customer Service, resolving customer related technical software and hardware problems in accordance with established policies and procedures of the specific VA facility assigned.

Information Technology Specialist (Systems Administration/Customer Support)

Company: Department of the Treasury - Internal Revenue Service

Location: Multiple Locations

Posted Jul 13, 2024

The IRS is hiring for a IT position using a Direct Hire Authority. The job requires 1 year of specialized experience in IT, including experience in computer project assignments, and a bachelor's degree. The position is telework eligible, but employees must meet and sustain IRS telework eligibility requirements. The job also requires a background investigation and enrollment in Continuous Vetting and FBI's Rap Back service.

Information Technology Specialist (CUSTSPT)

Company: Department of Veterans Affairs - Deputy Assistant Secretary for Information and Technology

Location: Multiple Locations

Posted Jul 13, 2024

This position is in the Office of Information Technology OIT End User Services EUS End User Operations EUO and is located at a Veteran Affairs VA facility. The primary duties and responsibilities include providing Point of Care Customer Service, resolving customer related technical software and hardware problems in accordance with established policies and procedures of the specific VA facility assigned.

Contact Representative (Customer Service Representative) (Direct Hire)

Company: Other Agencies and Independent Organizations - Social Security Administration

Location: Multiple Locations

Posted Jul 13, 2024

Positions are located in SSA Offices across Alaska, Washington, and Western Idaho. Positions under this announcement are being filled using a Direct Hire Authority. Selections made under this bulletin will be processed as new appointments to the civil service. Current civil service employees would be given new appointments to the civil service. The positions require US Citizenship, Selective Service Registration, fingerprinting, and background and/or security investigation. Selectees may be required to serve a 1-year probationary period. The positions also require completion of a 1113-week technical training class and passing a Competency Assessment Interview Process (CAIP) interview.

Advanced Medical Support Assistant (Scheduler)

Company: Department of Veterans Affairs - Veterans Health Administration

Location: Multiple Locations

Posted Jul 13, 2024

The incumbent functions as an Advanced Medical Support Assistant AMSA providing administrative support to the Health Administration Service. The Advanced MSA provides specialized and expert administrative patient support while working collaboratively in an interdisciplinary coordinated care delivery model.

Frequently Asked Questions

What are typical salary ranges for Customer Satisfaction roles by seniority?
Entry‑level Support Specialists earn $45K–$60K, mid‑level positions range $60K–$80K, senior roles ($80K–$110K), and Customer Success Managers or Experience Directors can command $110K–$160K, depending on industry and location.
What skills and certifications are most valued in Customer Satisfaction positions?
Proficiency with Zendesk, Freshdesk, Salesforce Service Cloud, and Gainsight is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and Intercom Certified Support Specialist boost credibility. Strong data analysis, CSAT/NPS metric interpretation, and communication skills are also critical.
Is remote work common for Customer Satisfaction roles?
Yes—many companies adopt remote‑first or hybrid models for Support Specialists, Customer Success Managers, and Escalation Engineers. Remote tools like Slack, Jira Service Management, and video conferencing enable seamless cross‑functional collaboration.
What career progression paths exist in Customer Satisfaction?
Typical ladders move from Support Specialist to Senior Support Specialist, then to Customer Success Manager, Escalation Manager, or Customer Experience Analyst. From there, professionals can advance to Director of Customer Experience, VP of Customer Success, or Chief Customer Officer.
What industry trends are shaping Customer Satisfaction today?
AI‑driven chatbots, predictive analytics for churn prevention, self‑service knowledge bases, and real‑time sentiment analysis are accelerating. Companies also focus on experience management platforms and data‑driven CSAT/NPS strategies to align support with business growth.

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