Customer Satisfaction Jobs in Multiple Locations

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Looking for Customer Satisfaction jobs in Multiple Locations? Browse our curated listings with transparent salary information to find the perfect Customer Satisfaction position in the Multiple Locations area.

Computer Engineer

Company: Department of Defense - Defense Contract Management Agency

Location: Multiple Locations

Posted Sep 30, 2024

The job announcement provides information about the job, including salary ranges and locations. It also mentions that additional vacancies may be filled from this announcement.

Information Technology Specialist (INFOSEC)

Company: Department of Homeland Security - Cybersecurity and Infrastructure Security Agency

Location: Multiple Locations

Posted Sep 30, 2024

This announcement is issued under the Direct Hire Authority to recruit for positions with a critical hiring need. Selectees will receive a career or career-conditional appointment in the competitive service and may be required to serve a one-year probationary period.

IT CYBERSECURITY SPECIALIST (INFOSEC)

Company: Department of Defense - Defense Finance and Accounting Service

Location: Multiple Locations

Posted Sep 30, 2024

This job posting is for a position in the IT DIR OFFICE ACCOUNTING SERVICES MOCAS SYSTEM MOCAS SYSTEMS ANALYSIS BRANCH ZTCED. It is open to United States Citizens.

Information Technology Specialist (Customer Support)

Company: Judicial Branch - Administrative Office of the U.S. Courts

Location: Multiple Locations

Posted Sep 30, 2024

The Enterprise Operations Center EOC supports the AO in fulfilling its missions to courts by providing a customer-focused central point of contact for internal and external public users of the Judiciary's nationally deployed information technology IT services.

Information Technology Specialist (Direct Hire)

Company: National Aeronautics and Space Administration - Headquarters, NASA

Location: Multiple Locations

Posted Sep 30, 2024

The job description is for an Information Technology Specialist who will enable modernization and optimization through leveraging systems environments and services. The team will work to enable NASA's missions and projects to be successful by offering comprehensive solutions that streamline and automate functions and enable a simplified approach to compliance.

Lead Recreation Assistant NF-02

Company: Department of the Army - Army Installation Management Command

Location: Multiple Locations

Posted Sep 30, 2024

This position is located at Fort Campbell Physical Fitness Centers. It is eligible for the NAF benefits package and leave accrual.

Civil Engineer

Company: Department of the Interior - Bureau of Reclamation

Location: Multiple Locations

Posted Sep 30, 2024

Reclamation is seeking an entry-level Engineer to assist in meeting increasing water demands while protecting the environment in Bismarck and Pierre, North Dakota and South Dakota.

IT Specialist (Systems Administration)

Company: Department of Transportation - Federal Aviation Administration

Location: Multiple Locations

Posted Sep 30, 2024

This position is located in the Implementation Support Center Branch AJW2W16B. Learn more about this agency.

COUNTY PROGRAM ANALYST

Company: Department of Agriculture - Farm Service Agency

Location: Multiple Locations

Posted Sep 30, 2024

The text describes a job posting for a County Program Analyst position, listing responsibilities and providing a link to learn more about the agency.

IT Specialist (SYSANA)

Company: Other Agencies and Independent Organizations - Social Security Administration

Location: Multiple Locations

Posted Sep 30, 2024

The text describes the responsibilities of an administrator in the Office of Regional program and Integrity Reviews, including managing automated data processing equipment and providing technical advice.

STRATEGIC ADVISORY COUNSEL

Company: Department of the Treasury - Internal Revenue Service

Location: IRS Nationwide Locations

Posted Sep 30, 2024

The Office of Chief Counsel IRS is seeking enthusiastic individuals to serve taxpayers fairly and with integrity. The agency provides correct and impartial interpretation of internal revenue laws and high-quality legal advice and representation.

IT CYBERSECURITY SPECIALIST (INET/INFOSEC)

Company: Department of Defense - Defense Finance and Accounting Service

Location: Multiple Locations

Posted Sep 30, 2024

This announcement is open to all US Citizens and is for a position located in Info amp Tech Dir Corporate Systems Internal Systems Content Services ZTECC. Pay for first time hires to the Federal Government will typically be set at step 1 salary range for their respective grade level.

Frequently Asked Questions

What are typical salary ranges for Customer Satisfaction roles by seniority?
Entry‑level Support Specialists earn $45K–$60K, mid‑level positions range $60K–$80K, senior roles ($80K–$110K), and Customer Success Managers or Experience Directors can command $110K–$160K, depending on industry and location.
What skills and certifications are most valued in Customer Satisfaction positions?
Proficiency with Zendesk, Freshdesk, Salesforce Service Cloud, and Gainsight is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and Intercom Certified Support Specialist boost credibility. Strong data analysis, CSAT/NPS metric interpretation, and communication skills are also critical.
Is remote work common for Customer Satisfaction roles?
Yes—many companies adopt remote‑first or hybrid models for Support Specialists, Customer Success Managers, and Escalation Engineers. Remote tools like Slack, Jira Service Management, and video conferencing enable seamless cross‑functional collaboration.
What career progression paths exist in Customer Satisfaction?
Typical ladders move from Support Specialist to Senior Support Specialist, then to Customer Success Manager, Escalation Manager, or Customer Experience Analyst. From there, professionals can advance to Director of Customer Experience, VP of Customer Success, or Chief Customer Officer.
What industry trends are shaping Customer Satisfaction today?
AI‑driven chatbots, predictive analytics for churn prevention, self‑service knowledge bases, and real‑time sentiment analysis are accelerating. Companies also focus on experience management platforms and data‑driven CSAT/NPS strategies to align support with business growth.

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