Customer Satisfaction Jobs in Multiple Locations

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Looking for Customer Satisfaction jobs in Multiple Locations? Browse our curated listings with transparent salary information to find the perfect Customer Satisfaction position in the Multiple Locations area.

IT PROGRAM MANAGER

Company: Department of Veterans Affairs - Deputy Assistant Secretary for Information and Technology

Location: Multiple Locations

Posted Sep 30, 2024

The position is in the Department of Veterans Affairs VA Office of Information and Technology OIT. The incumbent serves as a Product Manager for one or more products varying in size and technical complexity.

Mathematical Statistician or Statistician (Data Scientist - Interdisciplinary)

Company: Department of the Treasury - Internal Revenue Service

Location: Multiple Locations

Posted Sep 30, 2024

The text is about finding more information about an IRS agency and its careers. It provides a link to learn more about the agency and its eligibility criteria.

Data Analyst

Company: Department of Justice - Federal Bureau of Investigation

Location: Multiple Locations

Posted Sep 30, 2024

As an FBI data analyst, you'll clean, standardize, and visualize data using computer programming and statistical analyses to derive meaningful insights. This role involves analyzing financial data to uncover fraudulent activities or examining intelligence data to prevent terrorist threats.

IT CYBERSECURITY SPECIALIST (PROJMGT/INFOSEC)

Company: Department of Defense - Defense Finance and Accounting Service

Location: Multiple Locations

Posted Sep 30, 2024

This announcement is open to all US Citizens and is for a position in the Information amp Technology Directorate. The pay for first time hires will typically be set at step 1 salary range for their respective grade level.

Regional Director

Company: Department of Homeland Security - Cybersecurity and Infrastructure Security Agency

Location: Multiple Locations

Posted Sep 30, 2024

The Cybersecurity and Infrastructure Security Agency (CISA) provides services to support the security and resilience of critical infrastructure owners and operators and their partners.

County Program Analyst

Company: Department of Agriculture - Farm Service Agency

Location: Multiple Locations

Posted Sep 30, 2024

The text describes a job vacancy for County Program Analyst positions with various locations. The responsibilities of the position are listed below.

IT Program Manager (Service Delivery & Experience Manager/ITSM Architect) (Direct Hire)

Company: National Aeronautics and Space Administration - Headquarters, NASA

Location: Multiple Locations

Posted Sep 30, 2024

The IT Program Manager will support the Chief to deliver transparent and consistent IT services through standard process flows and continual improvement activities.

IT SPECIALIST (SYSANALYSIS)

Company: Department of Defense - Defense Finance and Accounting Service

Location: Multiple Locations

Posted Sep 30, 2024

The announcement is for a position in the Info amp Tech Dir Corporate Systems Legacy Reporting Systems ZTEAB. It is open to all US citizens and may be used to fill positions on other teams. The pay for first time hires will typically be set at step 1 salary range for their respective grade level.

Senior Vice President for Infrastructure Asset Management and Planning

Company: Department of Energy - Western Area Power Administration

Location: Multiple Locations

Posted Sep 30, 2024

The position is located in the Infrastructure Asset Management and Planning organization within the Western Area Power Administration. The SVP provides oversight for infrastructure policy, asset management, and transmission planning functions.

Administrative Officer (Open to both U.S. Citizens and Federal Employees)

Company: Department of Transportation - Federal Transit Administration

Location: Multiple Locations

Posted Sep 30, 2024

The applicant is responsible for various regional functions, including cost center management, personnel program, procurement, property management, travel management, and administrative management.

IT Specialist (Applications Software)

Company: Department of Commerce - National Oceanic and Atmospheric Administration

Location: Multiple Locations

Posted Sep 30, 2024

The position is located in the National Marine Fisheries Service Southeast Regional Office Sustainable Fisheries Division. It is a data management position with one vacancy that may be filled in St Petersburg FL, Pascagoula MS, or Galveston TX.

IT CYBERSECURITY SPECIALIST (PROJMGT/INFOSEC)

Company: Department of Defense - Defense Finance and Accounting Service

Location: Multiple Locations

Posted Sep 30, 2024

This announcement is open to all US Citizens and is for a position in the Information amp Technology Directorate. The pay for first time hires will typically be set at step 1 salary range for their respective grade level.

Frequently Asked Questions

What are typical salary ranges for Customer Satisfaction roles by seniority?
Entry‑level Support Specialists earn $45K–$60K, mid‑level positions range $60K–$80K, senior roles ($80K–$110K), and Customer Success Managers or Experience Directors can command $110K–$160K, depending on industry and location.
What skills and certifications are most valued in Customer Satisfaction positions?
Proficiency with Zendesk, Freshdesk, Salesforce Service Cloud, and Gainsight is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and Intercom Certified Support Specialist boost credibility. Strong data analysis, CSAT/NPS metric interpretation, and communication skills are also critical.
Is remote work common for Customer Satisfaction roles?
Yes—many companies adopt remote‑first or hybrid models for Support Specialists, Customer Success Managers, and Escalation Engineers. Remote tools like Slack, Jira Service Management, and video conferencing enable seamless cross‑functional collaboration.
What career progression paths exist in Customer Satisfaction?
Typical ladders move from Support Specialist to Senior Support Specialist, then to Customer Success Manager, Escalation Manager, or Customer Experience Analyst. From there, professionals can advance to Director of Customer Experience, VP of Customer Success, or Chief Customer Officer.
What industry trends are shaping Customer Satisfaction today?
AI‑driven chatbots, predictive analytics for churn prevention, self‑service knowledge bases, and real‑time sentiment analysis are accelerating. Companies also focus on experience management platforms and data‑driven CSAT/NPS strategies to align support with business growth.

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