Customer Satisfaction Jobs in Multiple Locations

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Looking for Customer Satisfaction jobs in Multiple Locations? Browse our curated listings with transparent salary information to find the perfect Customer Satisfaction position in the Multiple Locations area.

IT SPECIALIST (APPSW)

Company: Department of Defense - Defense Finance and Accounting Service

Location: Multiple Locations

Posted Jul 04, 2024

The US Department of Defense's Defense Finance and Accounting Service (DFAS) is seeking a IT-related professional to fill a position in the IT Directorate. The job requires US citizenship, a favorable suitability review, and security clearance. The ideal candidate will have experience in IT-related fields, including attention to detail, customer service, oral communication, and problem-solving. The position offers a comprehensive benefits package and may be filled as permanent or term with a full-time or part-time work schedule.

Deputy General Counsel for Litigation

Company: Other Agencies and Independent Organizations - Federal Trade Commission

Location: Multiple Locations

Posted Jul 04, 2024

The Office of the General Counsel represents the FTC in court and provides legal counsel to the Chair, other Commissioners, operating bureaus, and divisions, and other FTC offices. The incumbent reports to the General Counsel and Principal Deputy General Counsel.

Information Technology Specialist (APPSW/DATAMGT)

Company: Department of Defense - Defense Contract Audit Agency

Location: Multiple Locations

Posted Jul 04, 2024

This is a cyber workforce position being filled under the Direct Hire Authority for Certain Personnel of the Department of Defense. The position requires a US citizen, IT-related experience, and specialized experience in cloud computing and ServiceNow administration.

Commercial Sponsorship and Advertising Account Executive NF-04

Company: Department of the Army - Army Installation Management Command

Location: Multiple Locations

Posted Jul 04, 2024

The position is located at Fort Campbell, KY, NAF Support Services Division, and is eligible for the NAF benefits package and leave accrual. The job requires direct deposit and social security card, and a one-year probationary period may be required. The ideal candidate will have demonstrated work experience in sales, strong communication and presentation skills, and the ability to work independently.

Supervisory Medical Support Assistant- Recruitment Incentives Authorized

Company: Department of Veterans Affairs - Veterans Health Administration

Location: Multiple Locations

Posted Jul 04, 2024

Summary Health Administrative Service line is looking to fill Supervisory Medical Support Assistant position in Richland WA or Yakima WA. Requirements include US Citizenship, proficiency in written and spoken English, and specialized experience. The position involves supervising MSAs, providing administrative and patient support, and managing fiscal matters.

Attorney Advisor (General)

Company: Department of Agriculture - Office of the General Counsel

Location: Multiple Locations

Posted Jul 04, 2024

This position is located in any OGC office location. The incumbent serves as an attorney providing legal advice, research, analysis, and interpretation of federal, state, and local laws, as well as oral and written opinions, memoranda, pleadings, briefs, and legal support of all USDA programs and litigation.

IT SPECIALIST (CUSTSPT)

Company: Department of Defense - Defense Finance and Accounting Service

Location: Multiple Locations

Posted Jul 04, 2024

This announcement is open to all US Citizens for a position in the Information Technology Directorate. The position requires a favorable suitability review and security clearance. The qualifications include IT-related experience, customer service, oral communication, problem-solving, and specialized experience in providing customer support.

HR Specialist (Employee-Labor Relations) (Open to both U.S. Citizens and Federal Employees)

Company: Department of Transportation - Great Lakes Saint Lawrence Seaway Development Corporation

Location: Multiple Locations

Posted Jul 04, 2024

The position is in the Office of Administrative Services Human Resources Division, reporting to the Human Resources Officer. The incumbent provides expert advice and counseling on complex conduct and discipline issues, grievances, and appeals, as well as performance management, labor relations, and employee development and training.

Legal Assistant

Company: Department of the Interior - Office of the Secretary of the Interior

Location: Multiple Locations

Posted Jul 04, 2024

The Department of the Interior is devoted to protecting and preserving the natural resources of this great nation including National Parks Landmarks and the wellbeing of communities including those of Native American Alaska Natives and affiliated Islanders. The agency is seeking candidates for a position that requires specialized experience in sorting, categorizing, and distributing mail, using paper and electronic filing systems, and utilizing basic computer software skills. The position also requires a current and valid State Drivers License and the ability to rent a car and travel periodically.

Associate Director of Project Management - Reables

Company: Department of Energy - Department of Energy - Agency Wide

Location: Multiple Locations

Posted Jul 04, 2024

The Department of Energy's Office of Clean Energy Demonstrations is seeking a dynamic and innovative executive to lead the Renewables Team in the Office of Project Management, responsible for administering over $2 billion in Federal funding.

Executive Director Medical Center (Physician/Dentist) NAT 52

Company: Department of Veterans Affairs - Veterans Health Administration

Location: Multiple Locations

Posted Jul 04, 2024

VHA is home to the United States largest integrated health care system, consisting of 150 medical centers, 1400 Community-Based Outpatient Clinics, Community Living Centers, Vet Centers, and Domiciliaries. The agency provides comprehensive care to more than 83 million Veterans each year.

Executive Director Medical Center

Company: Department of Veterans Affairs - Veterans Health Administration

Location: Multiple Locations

Posted Jul 04, 2024

VHA is home to the United States largest integrated health care system, consisting of 150 medical centers, 1400 Community Based Outpatient Clinics, Community Living Centers, Vet Centers, and Domiciliaries. The agency provides comprehensive care to more than 83 million Veterans each year.

Frequently Asked Questions

What are typical salary ranges for Customer Satisfaction roles by seniority?
Entry‑level Support Specialists earn $45K–$60K, mid‑level positions range $60K–$80K, senior roles ($80K–$110K), and Customer Success Managers or Experience Directors can command $110K–$160K, depending on industry and location.
What skills and certifications are most valued in Customer Satisfaction positions?
Proficiency with Zendesk, Freshdesk, Salesforce Service Cloud, and Gainsight is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and Intercom Certified Support Specialist boost credibility. Strong data analysis, CSAT/NPS metric interpretation, and communication skills are also critical.
Is remote work common for Customer Satisfaction roles?
Yes—many companies adopt remote‑first or hybrid models for Support Specialists, Customer Success Managers, and Escalation Engineers. Remote tools like Slack, Jira Service Management, and video conferencing enable seamless cross‑functional collaboration.
What career progression paths exist in Customer Satisfaction?
Typical ladders move from Support Specialist to Senior Support Specialist, then to Customer Success Manager, Escalation Manager, or Customer Experience Analyst. From there, professionals can advance to Director of Customer Experience, VP of Customer Success, or Chief Customer Officer.
What industry trends are shaping Customer Satisfaction today?
AI‑driven chatbots, predictive analytics for churn prevention, self‑service knowledge bases, and real‑time sentiment analysis are accelerating. Companies also focus on experience management platforms and data‑driven CSAT/NPS strategies to align support with business growth.

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