Customer Satisfaction Jobs in Multiple Locations

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Looking for Customer Satisfaction jobs in Multiple Locations? Browse our curated listings with transparent salary information to find the perfect Customer Satisfaction position in the Multiple Locations area.

Test Administrator

Company: Department of the Army - U.S. Military Entrance Processing Command

Location: Multiple Locations

Posted Jul 02, 2024

This job involves administering ASVAB Enlistment Tests at MEPS or remote sites to determine military service enlistment qualifications. The role is intermittent, with no guaranteed hours, and does not offer benefits. The position requires a valid driver's license, ability to lift up to 30 lbs., and 100% travel for testing. Qualifications include general experience, education, or a combination of both. The role is subject to a suitability determination and a one-year trial period. Federal benefits are available.

Public Notice for Information Technology Cybersecurity Specialist (Direct Hire)

Company: Department of Transportation - Federal Aviation Administration

Location: May be filled in various FAA duty locations,

Posted Jul 04, 2024

Direct hiring authority for 2210 series is being used to fill this position. Learn more about this agency. Requirements: US Citizenship is required, Selective Service Registration is required for males born after 12/31/1959, Successful completion of security investigation may be required, A one-year probationary period may be required. Positions may be filled at any pay band level. Duty location may be negotiable upon request. Qualifications: Qualifications Reference EMP17 & OPM General Schedule Qualification Standards US Office of Personnel Management Information Technology IT Management Series 2210 Alternative A https://www.opm.gov/policy/data/oversight/classification/qualifications/generalschedulequalificationstandards/2200-information-technology-it-management-series-2210-alternative-a

AQUISITION PROGRAM MANAGER

Company: Department of the Air Force - Air Force Civilian Career Training

Location: Multiple Locations

Posted Jul 04, 2024

The PALACE Acquire Program offers a permanent position upon completion of a 3-year formal training plan with yearly salary increases. The program requires US citizenship, a bachelor's degree with Superior Academic Achievement, and specialized experience in acquisition program management principles, techniques, and practices.

Dental Assistant (Open Continuous)

Company: Department of Health and Human Services - Indian Health Service

Location: Multiple Locations

Posted Jul 04, 2024

This Open Continuous Announcement OCA for Dental Assistants allows acceptance of applications throughout the year with eligible applicants being placed on a register and referred for consideration when vacancies occur. Positions are located at Lawton Indian Hospital or Anadarko Indian Health Clinic.

Contact Representative (Customer Service Representative) (Bilingual Spanish) - Direct Hire

Company: Other Agencies and Independent Organizations - Social Security Administration

Location: Multiple Locations

Posted Jul 02, 2024

The text announces job openings under a Direct Hire Authority (DHA) for U.S. citizens, open to all. The positions involve working with legal or medical records, conducting interviews, and providing customer service. Qualifications include specific experience or education levels, and a Competency Assessment Interview Process (CAIP) interview. Bilingual certification in English and Spanish is required. The positions offer career advancement opportunities and a comprehensive benefits package.

Contact Representative (Customer Service Representative) - Direct Hire

Company: Other Agencies and Independent Organizations - Social Security Administration

Location: Multiple Locations

Posted Jul 02, 2024

The text announces job positions available through Direct Hire Authority (DHA) for U.S. citizens. The positions are open to all, and selections will be processed as new appointments to the civil service. Current civil service employees will also receive new appointments. Veterans Preference and the 'Rule of Three' do not apply. Telework may be available, but this is not a virtual position. The roles involve working in a call center environment, providing customer service on SSA's National 800 number. Positions are located in Chicago, Detroit, and Cincinnati. This is a career-ladder position with annual promotion opportunities up to GS-8. The role is represented by the American Federation of Government Employees. Selective Service registration is required for male applicants born after December 31, 1959. A comprehensive benefits package is offered to federal employees.

Public Notice for Human Resources Specialist (Direct Hire)

Company: Department of Transportation - Federal Aviation Administration

Location: May be filled in various FAA duty locations,

Posted Jul 04, 2024

This is a public notice for FAA authorized Human Resources Specialist 0201 positions open to US Citizens. Positions may be announced for FVF through K or grades FG7 through 15 to support the Infrastructure Investment and Jobs Act 2021.

Public Notice for Program Manager (Direct Hire)

Company: Department of Transportation - Federal Aviation Administration

Location: May be filled in various FAA duty locations,

Posted Jul 04, 2024

The FAA is seeking Program Manager 0340 positions open to US Citizens to support the Infrastructure Investment and Jobs Act 2021. Requirements include US Citizenship, selective service registration, and successful completion of a security investigation. Qualifications include at least three years of general experience, a bachelor's degree, or a combination of education and experience.

FINANCIAL TECHNICIAN

Company: Department of the Navy - Bureau of Naval Personnel

Location: Multiple Locations

Posted Jul 04, 2024

Public notice flyer for anticipated vacancies in the Department of the Navy. Interested applicants must follow the directions in the How to Apply section to be considered. The position requires a US Citizen, direct deposit pay program, and EVerify employment verification check. The job involves processing claims, performing audits, and providing customer service.

Public Notice for Information Technology (Direct Hire)

Company: Department of Transportation - Federal Aviation Administration

Location: May be filled in various FAA duty locations

Posted Jul 04, 2024

Public notice for FAA authorized Information Technology Specialist 2210 positions open to US Citizens. Positions may be filled at any pay band level. Requirements include US Citizenship, selective service registration, and successful completion of security investigation. Qualifications include IT-related experience demonstrating attention to detail, customer service, communication, and problem-solving skills, as well as education in computer science, engineering, or related fields.

SUPERVISORY HUMAN RESOURCES SPECIALIST (MILITARY)

Company: Department of the Navy - Bureau of Naval Personnel

Location: Multiple Locations

Posted Jul 04, 2024

Public notice flyer for anticipated vacancies in the Department of the Navy, requiring US citizenship, suitability for federal employment, and specialized experience in human resources management.

ACQUISITION PROGRAM MANAGER

Company: Department of the Air Force - Air Force Civilian Career Training

Location: Multiple Locations

Posted Jul 04, 2024

The PALACE Acquire Program offers a permanent position upon completion of a 2-year formal training plan with yearly salary increases. Promotions and salary increases are based on successful performance and supervisory approval.

Frequently Asked Questions

What are typical salary ranges for Customer Satisfaction roles by seniority?
Entry‑level Support Specialists earn $45K–$60K, mid‑level positions range $60K–$80K, senior roles ($80K–$110K), and Customer Success Managers or Experience Directors can command $110K–$160K, depending on industry and location.
What skills and certifications are most valued in Customer Satisfaction positions?
Proficiency with Zendesk, Freshdesk, Salesforce Service Cloud, and Gainsight is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and Intercom Certified Support Specialist boost credibility. Strong data analysis, CSAT/NPS metric interpretation, and communication skills are also critical.
Is remote work common for Customer Satisfaction roles?
Yes—many companies adopt remote‑first or hybrid models for Support Specialists, Customer Success Managers, and Escalation Engineers. Remote tools like Slack, Jira Service Management, and video conferencing enable seamless cross‑functional collaboration.
What career progression paths exist in Customer Satisfaction?
Typical ladders move from Support Specialist to Senior Support Specialist, then to Customer Success Manager, Escalation Manager, or Customer Experience Analyst. From there, professionals can advance to Director of Customer Experience, VP of Customer Success, or Chief Customer Officer.
What industry trends are shaping Customer Satisfaction today?
AI‑driven chatbots, predictive analytics for churn prevention, self‑service knowledge bases, and real‑time sentiment analysis are accelerating. Companies also focus on experience management platforms and data‑driven CSAT/NPS strategies to align support with business growth.

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