Customer Satisfaction Jobs in Multiple Locations

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Looking for Customer Satisfaction jobs in Multiple Locations? Browse our curated listings with transparent salary information to find the perfect Customer Satisfaction position in the Multiple Locations area.

Interdisciplinary

Company: Department of the Army - U.S. Army Corps of Engineers

Location: Multiple Locations

Posted Jul 02, 2024

This is a Direct Hire Authority (DHA) solicitation for the USACE Charleston Regulatory Division to recruit qualified candidates for positions in the competitive service. The role requires a bachelor's degree in biological sciences, agriculture, natural resource management, chemistry, or related disciplines for Biologist positions, or a Bachelor's degree in engineering for Environmental Engineering positions. Specialized experience is required, with GS-07 requiring one year of experience equivalent to the GS-05 level, GS-09 requiring one year of experience equivalent to the GS-07 level, and GS-11 requiring one year of experience equivalent to the GS-09 level. The role involves preparing environmental assessments, public interest review, and Section 404(b)(1) Guidelines analysis, and assisting in developing or re-evaluating general permits.

Information Technology Specialist (Cyber)

Company: Department of Energy - Department of Energy - Agency Wide

Location: Multiple Locations

Posted Jul 02, 2024

This public notice announces the use of the OPM Government-Wide Direct Hire Authority for Cyber Positions for grades GS 12-15. The positions are agency-wide and may be filled as permanent, term, or temporary with a full-time or part-time work schedule. Applicants must be U.S. Citizens or Nationals, pass security and suitability checks, and may be required to complete a 1-year probationary period. Specialized experience is required, with varying levels of background investigative requirements, up to a Top Secret - DOE 'Q' clearance. Positions may be covered by a bargaining unit and may require submittal of a Financial Disclosure Statement.

Test Administrator

Company: Department of the Army - U.S. Military Entrance Processing Command

Location: Multiple Locations

Posted Jul 02, 2024

This position involves administering ASVAB Enlistment Tests at MEPS or remote sites to determine military service enlistment qualifications. It is temporary, intermittent, and requires 100% travel for testing. The role does not offer guaranteed hours, benefits, or lead to a full-time position. Qualifications include general experience or education, with a focus on customer service, computer literacy, and integrity. Male applicants born after 1959 must complete a Pre-Employment Certification Statement for Selective Service Registration.

Information Technology Specialist (INFOSEC)

Company: Department of Energy - Department of Energy - Agency Wide

Location: Multiple Locations

Posted Jul 02, 2024

This is a public notice for the use of the Direct Hire Authority for Information Security (INFOSEC) Positions for grades GS 9-15. The positions may or may not have actual vacancies at the time of application. Applicants must be U.S. Citizens or Nationals, pass security and suitability requirements, and may be required to complete a 1-year probationary period. Specialized experience is required for GS-09 to GS-15, with varying levels of background investigative requirements. The positions may be filled as permanent, term, or temporary with a full-time or part-time work schedule. Pay varies by geographic location.

Supervisory IT Specialist (Direct Hire) (9 Month Register)

Company: Department of the Treasury - Internal Revenue Service

Location: Multiple Locations

Posted Jul 02, 2024

This announcement details positions filled using Direct Hire Authority. Eligible candidates must be U.S. citizens, undergo background checks, and meet IT-related experience requirements. No federal experience is necessary, but candidates must demonstrate attention to detail, customer service, oral communication, and problem-solving skills. A 1-year probationary period is required, and successful applicants will receive a comprehensive benefits package.

Supervisory Contact Representative (Customer Service Group Manager) 12 Month Register

Company: Department of the Treasury - Internal Revenue Service

Location: Multiple Locations

Posted Jul 02, 2024

The text provides information about a job opportunity with the IRS. It outlines the eligibility requirements, including U.S. citizenship, background checks, and a Fair Chance to Compete for Jobs Act compliance. It also details the experience and education requirements, with a focus on specialized experience in management and leadership. The job is non-bargaining unit, with a probationary period and various work schedules. The salary range is indicated, and the position is subject to funding and space requirements. The announcement is open for applications for the next 12 months, with specific cut-off dates for consideration.

Supervisory Information Technology Specialist (9 Month Roster)

Company: Department of the Treasury - Internal Revenue Service

Location: Multiple Locations

Posted Jul 02, 2024

The job posting is for an Information Technology (IT) position at the Internal Revenue Service (IRS). The job requires a bachelor's degree and one year of specialized experience. The job also requires a background investigation and a personal identity verification process. The job posting mentions the benefits of working for the federal government, including a comprehensive benefits package.

Advanced Medical Support Assistant

Company: Department of Veterans Affairs - Veterans Health Administration

Location: Multiple Locations

Posted Jul 02, 2024

This is an open continuous announcement for Advanced Medical Support Assistant positions at a facility and associated CBOCs. Applicants will be referred as positions become available, with the first cut-off date being April 17, 2024. Requirements include U.S. citizenship, English language proficiency, and potential probationary period. Qualifications include six months of clerical or administrative experience, or one year of education above high school, or an equivalent combination. For GS-06, one year of experience equivalent to GS-5 is required, including answering phones, scheduling appointments, and verifying provider orders. Demonstrated knowledge, skills, and abilities include collaborating with medical clinicians, setting priorities, and communicating effectively.

Test Administrator

Company: Department of the Army - U.S. Military Entrance Processing Command

Location: Multiple Locations

Posted Jul 02, 2024

This position involves administering ASVAB Enlistment Tests at MEPS or remote sites to determine military service enlistment qualifications. It's intermittent, with no guaranteed hours, and ineligible for benefits. The role requires a valid driver's license, ability to lift up to 30 lbs, and 100% travel for testing. Qualifications include general experience, education, or a combination. The position is subject to a suitability determination and background investigation.

Information Technology Specialist (Operating Systems)(Public Notice)

Company: Department of the Treasury - Internal Revenue Service

Location: Multiple Locations

Posted Jul 02, 2024

This text describes job positions at the IRS that are being filled using Direct Hire Authority. The roles are eligible for telework, but this does not guarantee it. Applicants must be U.S. citizens, undergo background checks, and meet IT-related experience requirements. No federal experience is necessary, but candidates must demonstrate IT-related skills such as attention to detail, customer service, oral communication, and problem-solving. Qualifications vary by level (GS-7 to GS-14), with higher levels requiring more specialized experience or advanced education. The job involves a probationary period, direct deposit for salary, and potential for alternative work schedules or telework. Benefits for federal employees include a comprehensive package, eligibility depending on position type and full-time/part-time status.

Medical Support Assistant

Company: Department of Veterans Affairs - Veterans Health Administration

Location: Multiple Locations

Posted Jul 02, 2024

This is an open continuous announcement for Medical Support Assistant positions at a facility and associated CBOCs. Applicants will be referred as positions become available, with the first cut-off date being April 17, 2024. Requirements include U.S. citizenship, English language proficiency, and potential for a probationary period. Qualifications include six months of clerical or administrative experience, or one year of education above high school, or an equivalent combination. Medical Support Assistants must be proficient in electronic health records, medical terminology, and patient communication. The position involves scheduling appointments, verifying insurance, and coordinating patient care.

Information Technology Specialist (Direct Hire) (9 Month Register)

Company: Department of the Treasury - Internal Revenue Service

Location: Multiple Locations

Posted Jul 02, 2024

The job announcement is for a position in the Internal Revenue Service (IRS) that requires experience in information technology (IT) and a bachelor's degree in a related field. The job involves working with computer systems and software, and the candidate must have strong analytical and problem-solving skills.

Frequently Asked Questions

What are typical salary ranges for Customer Satisfaction roles by seniority?
Entry‑level Support Specialists earn $45K–$60K, mid‑level positions range $60K–$80K, senior roles ($80K–$110K), and Customer Success Managers or Experience Directors can command $110K–$160K, depending on industry and location.
What skills and certifications are most valued in Customer Satisfaction positions?
Proficiency with Zendesk, Freshdesk, Salesforce Service Cloud, and Gainsight is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and Intercom Certified Support Specialist boost credibility. Strong data analysis, CSAT/NPS metric interpretation, and communication skills are also critical.
Is remote work common for Customer Satisfaction roles?
Yes—many companies adopt remote‑first or hybrid models for Support Specialists, Customer Success Managers, and Escalation Engineers. Remote tools like Slack, Jira Service Management, and video conferencing enable seamless cross‑functional collaboration.
What career progression paths exist in Customer Satisfaction?
Typical ladders move from Support Specialist to Senior Support Specialist, then to Customer Success Manager, Escalation Manager, or Customer Experience Analyst. From there, professionals can advance to Director of Customer Experience, VP of Customer Success, or Chief Customer Officer.
What industry trends are shaping Customer Satisfaction today?
AI‑driven chatbots, predictive analytics for churn prevention, self‑service knowledge bases, and real‑time sentiment analysis are accelerating. Companies also focus on experience management platforms and data‑driven CSAT/NPS strategies to align support with business growth.

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