Customer Satisfaction Jobs in Multiple Locations

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Looking for Customer Satisfaction jobs in Multiple Locations? Browse our curated listings with transparent salary information to find the perfect Customer Satisfaction position in the Multiple Locations area.

Park Ranger

Company: Department of the Army - U.S. Army Corps of Engineers

Location: Multiple Locations

Posted Jun 18, 2024

This is a Seasonal Park Ranger position, primarily working nights and weekends, including holidays. The role involves patrolling parks, attending First Aid and CPR training, and possibly supervising prescribed burns or operating motor vehicles. The position requires a valid civilian driver's license, and the incumbent may need to obtain a motorboat operator certification. The job involves working in wooded areas, lakes, and rivers, and may require weekend, night, and holiday work. Veterans are encouraged to apply, and a bachelor's degree in a relevant field or equivalent experience is required.

Advanced Medical Support Assistant

Company: Department of Veterans Affairs - Veterans Health Administration

Location: Multiple Locations

Posted Jun 18, 2024

This is an ongoing announcement for Advanced Medical Support Assistant positions at Martinsburg VAMC and surrounding clinics. The positions require U.S. citizenship, proficiency in English, and may involve pre-employment evaluations and drug testing. Applicants must have six months of clerical, office, customer service, or administrative experience, or equivalent education. The role involves scheduling appointments, managing patient data, and communicating with medical staff. The work is partially sedentary with frequent walking and standing, and involves working in a patient care setting.

IT SPECIALIST (APPSW)

Company: Department of Defense - Defense Finance and Accounting Service

Location: Multiple Locations

Posted Jun 18, 2024

This job announcement is open to all U.S. Citizens for a position in the Info & Tech Dir., Asses/Anal/Assign, Leveraging Tech, Enterprise RPA Dev - ZTFBCA. The role requires IT-related experience with competencies in attention to detail, customer service, oral communication, and problem-solving. Specialized experience in software development is necessary. The position may be subject to DoD Manual 8140 and offers benefits such as health, vision, dental insurance, retirement benefits, paid time off, and educational benefits. A one-year probationary period may be required.

Information Technology Specialist (CUSTSPT)

Company: Department of Veterans Affairs - Deputy Assistant Secretary for Information and Technology

Location: Multiple Locations

Posted Jun 18, 2024

The job posting is for a position in the Office of Information Technology (OIT) at a Veteran Affairs (VA) facility. The job involves providing customer support services, resolving technical software and hardware problems, and meeting certain qualifications and requirements.

Information Technology Specialist (CUSTSPT)

Company: Department of Veterans Affairs - Deputy Assistant Secretary for Information and Technology

Location: Multiple Locations

Posted Jun 18, 2024

This job posting is for a position in the Office of Information Technology (OIT), End User Services (EUS), End User Operations (EUO) at a Veteran Affairs (VA) facility. The role involves planning and delivering customer support services, including resolving technical software and hardware problems. The position requires U.S. citizenship, a background check, and may involve a probationary period. Qualifications include a degree in a relevant field or equivalent experience, with specific experience requirements for GS-07, GS-09, and GS-11 levels. The role involves attention to detail, customer service, oral communication, and problem-solving skills.

Logistics Officer

Company: Department of Defense - National Geospatial-Intelligence Agency

Location: Multiple Locations

Posted Jun 18, 2024

Logistics Officers at NGA are responsible for managing logistical functions, including supply chain, inventory, and property administration. They plan and execute support activities, ensuring compliance with security clearance requirements. The role involves advising customers on logistical requirements, managing property records, and disposing of government property. A bachelor's degree or equivalent experience in logistics or supply chain management is required. DAWIA certification may be necessary. Desirable qualifications include understanding of logistics policies, data management, and mission support planning.

Contact Representative (Customer Service Representative) (Direct Hire)

Company: Other Agencies and Independent Organizations - Social Security Administration

Location: Multiple Locations

Posted Jun 18, 2024

The text describes job positions available in SSA Offices across Alaska, Washington, and Western Idaho. These positions are being filled using a Direct Hire Authority (DHA), open to all U.S. citizens. The positions require U.S. citizenship, and selectees may undergo fingerprinting, background checks, and a probationary period. Qualifications include specific experience or education levels, with part-time work prorated for experience. A Competency Assessment Interview Process (CAIP) interview is required to demonstrate aptitude for public interaction. The position is a career-ladder opportunity with annual promotion potential up to GS-8. It's a bargaining unit position represented by the American Federation of Government Employees. Benefits include a comprehensive package for federal employees.

Information Technology Specialist (CUSTSPT)

Company: Department of Veterans Affairs - Deputy Assistant Secretary for Information and Technology

Location: Multiple Locations

Posted Jun 18, 2024

This job posting is for a position in the Office of Information Technology (OIT), End User Services (EUS), End User Operations (EUO) at a Veteran Affairs (VA) facility. The role involves planning and delivering customer support services, including resolving technical software and hardware problems. The position requires U.S. citizenship, a background check, and may involve a probationary period. Qualifications include a degree in a relevant field or equivalent experience, with specific experience requirements for GS-07, GS-09, and GS-11 levels. The role involves attention to detail, customer service, oral communication, and problem-solving skills.

IT SPECIALIST (DATAMGT)

Company: Department of Defense - Defense Finance and Accounting Service

Location: Multiple Locations

Posted Jun 18, 2024

This job announcement is for a position in the IT Directorate, requiring U.S. Citizenship, suitable for federal employment, and a favorable suitability review with security clearance. The role involves IT-related experience demonstrating Attention to Detail, Customer Service, Oral Communication, and Problem Solving. Specialized experience is needed in data management and administration support using SUPRA Physical Data Manager (PDM) databases and z/OS utilities. Moving expenses will be paid, and the position offers comprehensive benefits including health, vision, dental, retirement, paid time off, and educational benefits. The position is EXEMPT from the Fair Labor Standards Act and is covered by a bargaining unit.

Supervisory Contact Representative (Customer Service Group Manager) (12 month register)

Company: Department of the Treasury - Internal Revenue Service

Location: Multiple Locations

Posted Jun 18, 2024

The text provides information about a job opening at the IRS. It outlines the requirements for the position, including U.S. citizenship, background checks, and specific work experience. The job does not require federal experience and offers a comprehensive benefits package. The position is telework eligible and subject to a probationary period. The salary range is based on locality pay tables and the position is non-bargaining unit. The job is for a day shift and may offer alternative work schedules or telework.

Director, Office of Safety and Security

Company: Department of Energy - Department of Energy - Agency Wide

Location: Multiple Locations

Posted Jun 18, 2024

The Department of Energy's Office of Science is seeking a seasoned executive for the position of Director, Office of Safety, and Security. The role is a key member of the Office of Science senior leadership team. The selected candidate must be a U.S. Citizen or National, pass a background investigation, obtain a DOE Q-level security clearance, and complete a one-year SES probationary period. The candidate must also demonstrate executive core qualifications (ECQs) and mandatory technical qualifications (MTQs) in their application. The ECQs include leading change, leading people, results-driven, business acumen, and building coalitions. The MTQs involve leadership and management skills in complex scientific or technical missions and communication with senior management officials.

IT SPECIALIST (APPSW)

Company: Department of Defense - Defense Finance and Accounting Service

Location: Multiple Locations

Posted Jun 18, 2024

This job announcement is open to all U.S. Citizens for a position in the IT DIR OFFICE, ACCOUNTING SERVICES, ENTERPRISE SYSTEMS, PBAS SUSTAINMENT BRANCH, ZTCFC. The pay for first-time hires is typically set at step 1 salary range for their respective grade level. The role requires IT-related experience demonstrating specific competencies, including attention to detail, customer service, oral communication, and problem-solving. Specialized experience is required for GS-11 and GS-12 levels. A Master's degree or equivalent is required for GS-9, a Ph.D. for GS-11, and education is not substitutable for specialized experience at GS-12. The position offers comprehensive benefits, including health, vision, dental insurance, retirement benefits, paid time off, and educational benefits. A one-year probationary period may be required, and the position is covered by a bargaining unit.

Frequently Asked Questions

What are typical salary ranges for Customer Satisfaction roles by seniority?
Entry‑level Support Specialists earn $45K–$60K, mid‑level positions range $60K–$80K, senior roles ($80K–$110K), and Customer Success Managers or Experience Directors can command $110K–$160K, depending on industry and location.
What skills and certifications are most valued in Customer Satisfaction positions?
Proficiency with Zendesk, Freshdesk, Salesforce Service Cloud, and Gainsight is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and Intercom Certified Support Specialist boost credibility. Strong data analysis, CSAT/NPS metric interpretation, and communication skills are also critical.
Is remote work common for Customer Satisfaction roles?
Yes—many companies adopt remote‑first or hybrid models for Support Specialists, Customer Success Managers, and Escalation Engineers. Remote tools like Slack, Jira Service Management, and video conferencing enable seamless cross‑functional collaboration.
What career progression paths exist in Customer Satisfaction?
Typical ladders move from Support Specialist to Senior Support Specialist, then to Customer Success Manager, Escalation Manager, or Customer Experience Analyst. From there, professionals can advance to Director of Customer Experience, VP of Customer Success, or Chief Customer Officer.
What industry trends are shaping Customer Satisfaction today?
AI‑driven chatbots, predictive analytics for churn prevention, self‑service knowledge bases, and real‑time sentiment analysis are accelerating. Companies also focus on experience management platforms and data‑driven CSAT/NPS strategies to align support with business growth.

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