Customer Satisfaction Jobs in Multiple Locations

548,005 open positions · Updated daily

Looking for Customer Satisfaction jobs in Multiple Locations? Browse our curated listings with transparent salary information to find the perfect Customer Satisfaction position in the Multiple Locations area.

IT CYBERSECURITY SPECIALIST (PROJMGT/INFOSEC)

Company: Department of Defense - Defense Finance and Accounting Service

Location: Multiple Locations

Posted Sep 29, 2024

This announcement is open to all US Citizens and is for a position in the Information amp Technology Directorate. The pay for first time hires will typically be set at step 1 salary range for their respective grade level.

IT SPECIALIST (SYSANALYSIS)

Company: Department of Defense - Defense Finance and Accounting Service

Location: Multiple Locations

Posted Sep 29, 2024

The announcement is for a position in the Info amp Tech Dir Corporate Systems Legacy Reporting Systems ZTEAB. It is open to all US citizens and may be used to fill positions on other teams. The pay for first time hires will typically be set at step 1 salary range for their respective grade level.

Information Technology Specialist (Systems Analysis/Applications Software)

Company: Department of the Treasury - Internal Revenue Service

Location: Multiple Locations

Posted Sep 29, 2024

The text is about finding more information about an IRS agency and its careers. It provides a link to learn more about the agency and its eligibility criteria.

Senior Vice President for Infrastructure Asset Management and Planning

Company: Department of Energy - Western Area Power Administration

Location: Multiple Locations

Posted Sep 29, 2024

The position is located in the Infrastructure Asset Management and Planning organization within the Western Area Power Administration. The SVP provides oversight for infrastructure policy, asset management, and transmission planning functions.

Administrative Officer (Open to both U.S. Citizens and Federal Employees)

Company: Department of Transportation - Federal Transit Administration

Location: Multiple Locations

Posted Sep 29, 2024

The applicant is responsible for various regional functions, including cost center management, personnel program, procurement, property management, travel management, and administrative management.

IT SPECIALIST (PLCYPLN)

Company: Department of Defense - Defense Counterintelligence and Security Agency

Location: Multiple Locations

Posted Sep 29, 2024

DCSAs Industrial Security is looking for an IT Specialist to serve as a Product Owner, providing leadership, project management, and system testing. The job requires promoting team building, managing IT projects, and complying with federal policies.

County Program Analyst

Company: Department of Agriculture - Farm Service Agency

Location: Multiple Locations

Posted Sep 29, 2024

The text describes a job posting for County Program Analyst positions with listed locations and responsibilities.

IT Program Manager (Service Delivery & Experience Manager/ITSM Architect) (Direct Hire)

Company: National Aeronautics and Space Administration - Headquarters, NASA

Location: Multiple Locations

Posted Sep 29, 2024

The IT Program Manager will support the Chief to deliver transparent and consistent IT services through standard process flows and continual improvement activities.

Supervisory IT Specialist

Company: Department of Housing and Urban Development - Office of the Chief Information Officer

Location: Multiple Locations

Posted Sep 29, 2024

This position is located at the Department of Housing and Urban Development Office of the Chief Information Officer. It is also open to Status eligibles under announcement 25HUD2424.

IT PROGRAM MANAGER

Company: Department of Veterans Affairs - Deputy Assistant Secretary for Information and Technology

Location: Multiple Locations

Posted Sep 29, 2024

The position is in the Department of Veterans Affairs VA Office of Information and Technology OIT. The incumbent serves as a Product Manager for one or more products varying in size and technical complexity.

County Program Analyst

Company: Department of Agriculture - Farm Service Agency

Location: Multiple Locations

Posted Sep 29, 2024

The text describes a job posting for a County Program Analyst position, listing responsibilities and providing a link to learn more about the agency.

Deputy Assistant Commissioner and Chief Information Security Officer

Company: Department of the Treasury - Bureau of the Fiscal Service

Location: Multiple Locations

Posted Sep 29, 2024

This position is located at the Bureau of the Fiscal Service in the Assistant Commissioners Office of Information and Security Services. You will be a part of an organization that empowers and promotes the financial integrity and operational efficiency of the federal government through the delivery of services that supports some of the nations most critical assets while ensuring the security of our people facilities and information assets.

Frequently Asked Questions

What are typical salary ranges for Customer Satisfaction roles by seniority?
Entry‑level Support Specialists earn $45K–$60K, mid‑level positions range $60K–$80K, senior roles ($80K–$110K), and Customer Success Managers or Experience Directors can command $110K–$160K, depending on industry and location.
What skills and certifications are most valued in Customer Satisfaction positions?
Proficiency with Zendesk, Freshdesk, Salesforce Service Cloud, and Gainsight is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and Intercom Certified Support Specialist boost credibility. Strong data analysis, CSAT/NPS metric interpretation, and communication skills are also critical.
Is remote work common for Customer Satisfaction roles?
Yes—many companies adopt remote‑first or hybrid models for Support Specialists, Customer Success Managers, and Escalation Engineers. Remote tools like Slack, Jira Service Management, and video conferencing enable seamless cross‑functional collaboration.
What career progression paths exist in Customer Satisfaction?
Typical ladders move from Support Specialist to Senior Support Specialist, then to Customer Success Manager, Escalation Manager, or Customer Experience Analyst. From there, professionals can advance to Director of Customer Experience, VP of Customer Success, or Chief Customer Officer.
What industry trends are shaping Customer Satisfaction today?
AI‑driven chatbots, predictive analytics for churn prevention, self‑service knowledge bases, and real‑time sentiment analysis are accelerating. Companies also focus on experience management platforms and data‑driven CSAT/NPS strategies to align support with business growth.

Related Pages