Customer Satisfaction Jobs in Multiple Locations

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Looking for Customer Satisfaction jobs in Multiple Locations? Browse our curated listings with transparent salary information to find the perfect Customer Satisfaction position in the Multiple Locations area.

Mathematical Statistician or Statistician (Data Scientist - Interdisciplinary)

Company: Department of the Treasury - Internal Revenue Service

Location: Multiple Locations

Posted Sep 29, 2024

The text is about finding more information about an IRS agency and its careers. It provides a link to learn more about the agency and its eligibility criteria.

Information Technology Specialist (Direct Hire)

Company: National Aeronautics and Space Administration - Headquarters, NASA

Location: Multiple Locations

Posted Sep 29, 2024

As an Information Technology Specialist, you will enable modernization and optimization through systems environments and services, working with a team to offer comprehensive solutions for NASA's missions and projects.

IT CYBERSECURITY SPECIALIST (INET/INFOSEC)

Company: Department of Defense - Defense Finance and Accounting Service

Location: Multiple Locations

Posted Sep 29, 2024

This announcement is open to all US Citizens and is for a position located in Info amp Tech Dir Corporate Systems Internal Systems Content Services ZTECC. Pay for first time hires to the Federal Government will typically be set at step 1 salary range for their respective grade level.

IT CYBERSECURITY SPECIALIST (INFOSEC)

Company: Department of Defense - Defense Finance and Accounting Service

Location: Multiple Locations

Posted Sep 29, 2024

This job posting is for a position in the IT DIR OFFICE ACCOUNTING SERVICES MOCAS SYSTEM MOCAS SYSTEMS ANALYSIS BRANCH ZTCED. It is open to United States Citizens.

Civil Engineer

Company: Department of the Interior - Bureau of Reclamation

Location: Multiple Locations

Posted Sep 29, 2024

Reclamation is seeking an entry-level Engineer to assist in meeting increasing water demands while protecting the environment in Bismarck and Pierre, North Dakota and South Dakota.

Regional Director

Company: Department of Homeland Security - Cybersecurity and Infrastructure Security Agency

Location: Multiple Locations

Posted Sep 29, 2024

The Cybersecurity and Infrastructure Security Agency (CISA) provides services to support the security and resilience of critical infrastructure owners and operators and their partners.

IT Specialist (SYSANA)

Company: Other Agencies and Independent Organizations - Social Security Administration

Location: Multiple Locations

Posted Sep 29, 2024

The text describes the responsibilities of an administrator in the Office of Regional program and Integrity Reviews, including managing automated data processing equipment and providing technical advice.

Information Technology Specialist (INFOSEC)

Company: Department of Homeland Security - Cybersecurity and Infrastructure Security Agency

Location: Multiple Locations

Posted Sep 29, 2024

This announcement is issued under the Direct Hire Authority to recruit for positions with a critical hiring need. Selectees will receive a career or career-conditional appointment in the competitive service and may be required to serve a one-year probationary period.

IT Specialist (Applications Software)

Company: Department of Commerce - National Oceanic and Atmospheric Administration

Location: Multiple Locations

Posted Sep 29, 2024

The position is located in the National Marine Fisheries Service Southeast Regional Office Sustainable Fisheries Division. It is a data management position with one vacancy that may be filled in St Petersburg FL, Pascagoula MS, or Galveston TX.

Data Analyst

Company: Department of Justice - Federal Bureau of Investigation

Location: Multiple Locations

Posted Sep 29, 2024

As an FBI data analyst, you'll clean, standardize, and visualize data using computer programming and statistical analyses to derive meaningful insights. This role involves analyzing financial data to uncover fraudulent activities or examining intelligence data to prevent terrorist threats.

Lead Recreation Assistant NF-02

Company: Department of the Army - Army Installation Management Command

Location: Multiple Locations

Posted Sep 29, 2024

This position is located at Fort Campbell Physical Fitness Centers. It is eligible for the NAF benefits package and leave accrual.

Computer Engineer

Company: Department of Defense - Defense Contract Management Agency

Location: Multiple Locations

Posted Sep 29, 2024

The job announcement provides information about the job, including salary ranges and locations. It also mentions that additional vacancies may be filled from this announcement.

Frequently Asked Questions

What are typical salary ranges for Customer Satisfaction roles by seniority?
Entry‑level Support Specialists earn $45K–$60K, mid‑level positions range $60K–$80K, senior roles ($80K–$110K), and Customer Success Managers or Experience Directors can command $110K–$160K, depending on industry and location.
What skills and certifications are most valued in Customer Satisfaction positions?
Proficiency with Zendesk, Freshdesk, Salesforce Service Cloud, and Gainsight is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and Intercom Certified Support Specialist boost credibility. Strong data analysis, CSAT/NPS metric interpretation, and communication skills are also critical.
Is remote work common for Customer Satisfaction roles?
Yes—many companies adopt remote‑first or hybrid models for Support Specialists, Customer Success Managers, and Escalation Engineers. Remote tools like Slack, Jira Service Management, and video conferencing enable seamless cross‑functional collaboration.
What career progression paths exist in Customer Satisfaction?
Typical ladders move from Support Specialist to Senior Support Specialist, then to Customer Success Manager, Escalation Manager, or Customer Experience Analyst. From there, professionals can advance to Director of Customer Experience, VP of Customer Success, or Chief Customer Officer.
What industry trends are shaping Customer Satisfaction today?
AI‑driven chatbots, predictive analytics for churn prevention, self‑service knowledge bases, and real‑time sentiment analysis are accelerating. Companies also focus on experience management platforms and data‑driven CSAT/NPS strategies to align support with business growth.

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