Customer Satisfaction Jobs in New York City, NY

776,442 open positions · Updated daily

Looking for Customer Satisfaction jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Customer Satisfaction position in the New York City, NY area.

Production Designer, Amazon

Company: Estee Lauder

Location: New York, NY

Posted Jul 08, 2025

You will collaborate with design and merchandising teams to deliver best-in-class visuals that are optimized for ecommerce and meet both brand and retailer…

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Geriatrician

Company: Hackensack Meridian Health

Location: Hackensack, New Jersey

Posted Jul 06, 2025

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Cognitive/Behavioral Neurologist

Company: Hackensack Meridian Health

Location: Hackensack, New Jersey

Posted Jul 06, 2025

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Pool Construction Worker | New York

Company: Elite Amenity Management

Location: New York, NY

Posted Jul 07, 2025

Possession of a valid driver's license is preferred. Proven experience in swimming pool repair and maintenance. Familiarity with pool safety regulations.

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clinic

Medical Asst- Temporary, Seasonal Vaccine Clinic- Redwood City, San Mateo- Various Schedules

Company: Kaiser Permanente

Location: Redwood City, California

Posted Jul 06, 2025

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Plasma Center Registered Nurse - RN - Bronx Hunts

Company: Biolife Plasma Services

Location: Bronx, NY

Posted Jul 07, 2025

Fulfill state requirements (in state of licensure) for basic IV therapy. Currently licensed or certified in the state where responsibilities will be assigned:…

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Family Medicine - Physician - Manhattan and Westchester NY

Company: Mount Sinai Health System

Location: New York, New York

Posted Jul 07, 2025

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Nurse Manager I, Care at Home - HH

Company: Kaiser Permanente

Location: Union City, California

Posted Jul 06, 2025

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Social Content Strategy Specialist

Company: Macy’s

Location: New York, NY

Posted Jul 08, 2025

The specialist will implement the brand's social media content calendar, ensure consistent execution of platform-specific strategies and content is supporting…

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Licensed Plumber

Company: Roto-Rooter Services Company

Location: Mamaroneck, NY

Posted Jul 08, 2025

Journeyman license or equivalent certification as specified by the state in which branch operates and performs service. A valid driver’s license.

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General Otolaryngologist

Company: Hackensack Meridian Health

Location: Brick, New Jersey

Posted Jul 07, 2025

View Details Apply on healthecareers.com

Digital Marketing Specialist

Company: AG Security Group

Location: Manhattan, NY

Posted Jul 07, 2025

Travel as needed (mainly within the NYC metro area and occasional out-of-state events) to capture live content; some nights or weekends required.

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Frequently Asked Questions

What are typical salary ranges for Customer Satisfaction roles by seniority?
Entry‑level Support Specialists earn $45K–$60K, mid‑level positions range $60K–$80K, senior roles ($80K–$110K), and Customer Success Managers or Experience Directors can command $110K–$160K, depending on industry and location.
What skills and certifications are most valued in Customer Satisfaction positions?
Proficiency with Zendesk, Freshdesk, Salesforce Service Cloud, and Gainsight is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and Intercom Certified Support Specialist boost credibility. Strong data analysis, CSAT/NPS metric interpretation, and communication skills are also critical.
Is remote work common for Customer Satisfaction roles?
Yes—many companies adopt remote‑first or hybrid models for Support Specialists, Customer Success Managers, and Escalation Engineers. Remote tools like Slack, Jira Service Management, and video conferencing enable seamless cross‑functional collaboration.
What career progression paths exist in Customer Satisfaction?
Typical ladders move from Support Specialist to Senior Support Specialist, then to Customer Success Manager, Escalation Manager, or Customer Experience Analyst. From there, professionals can advance to Director of Customer Experience, VP of Customer Success, or Chief Customer Officer.
What industry trends are shaping Customer Satisfaction today?
AI‑driven chatbots, predictive analytics for churn prevention, self‑service knowledge bases, and real‑time sentiment analysis are accelerating. Companies also focus on experience management platforms and data‑driven CSAT/NPS strategies to align support with business growth.

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