Customer Satisfaction Jobs in New York City, NY

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Looking for Customer Satisfaction jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Customer Satisfaction position in the New York City, NY area.

Retail Sales Associate - Welding Supply & Industrial Gas

Company: Liberty Gas

Location: Brooklyn, NY

Posted Jul 03, 2025

Must have a valid Drivers License. Assisting with daily sales transactions in our retail store. Any retail, sales or welding experience is a plus but will train…

Sushi chef

Company: Oita nyc

Location: Brooklyn, NY

Posted Jul 03, 2025

Support kitchen staff and collaborate with the team to maintain smooth operations. Interact with customers when needed in a courteous, professional manner.

Customer Service Representative

Company: Lux Bakery

Location: New York, NY

Posted Jul 04, 2025

Maintain accurate records of customer interactions and data entry into the system. Proficiency in data entry and familiarity with CRM software is a plus.

Territory Sales Manager- Manhattan, NY

Company: Continental Battery Systems

Location: Manhattan, NY

Posted Jul 03, 2025

And accurate reporting to support sales planning and analysis activities, prepares visual presentations, written. PTO and paid holidays off.

CDL-A Dedicated Team Truck Driver - 3 Months Experience Required

Company: C.R. England

Location: Universal City, TX

Posted Jul 05, 2025

3+ months of current CDL-A driving experience. Static weekly routes picking up preloaded trailers and delivering into drop trailer distribution centers.

Lead Software Engineer, Back End (Enterprise Platforms Technology)

Company: Capital One

Location: New York, NY

Posted Jul 03, 2025

This role will involve working with the latest AWS & Serverless technologies, architecting new scalable microservices, coding/developing new features with Java/…

Electrician, Herald Square - Full Time

Company: Macy’s

Location: New York, NY

Posted Jul 03, 2025

Must maintain a valid driver’s license. Execute and oversee processes and procedures related to preventive maintenance, response calls, energy conservation,…

Frequently Asked Questions

What are typical salary ranges for Customer Satisfaction roles by seniority?
Entry‑level Support Specialists earn $45K–$60K, mid‑level positions range $60K–$80K, senior roles ($80K–$110K), and Customer Success Managers or Experience Directors can command $110K–$160K, depending on industry and location.
What skills and certifications are most valued in Customer Satisfaction positions?
Proficiency with Zendesk, Freshdesk, Salesforce Service Cloud, and Gainsight is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and Intercom Certified Support Specialist boost credibility. Strong data analysis, CSAT/NPS metric interpretation, and communication skills are also critical.
Is remote work common for Customer Satisfaction roles?
Yes—many companies adopt remote‑first or hybrid models for Support Specialists, Customer Success Managers, and Escalation Engineers. Remote tools like Slack, Jira Service Management, and video conferencing enable seamless cross‑functional collaboration.
What career progression paths exist in Customer Satisfaction?
Typical ladders move from Support Specialist to Senior Support Specialist, then to Customer Success Manager, Escalation Manager, or Customer Experience Analyst. From there, professionals can advance to Director of Customer Experience, VP of Customer Success, or Chief Customer Officer.
What industry trends are shaping Customer Satisfaction today?
AI‑driven chatbots, predictive analytics for churn prevention, self‑service knowledge bases, and real‑time sentiment analysis are accelerating. Companies also focus on experience management platforms and data‑driven CSAT/NPS strategies to align support with business growth.

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