Customer Satisfaction Jobs in New York City, NY

776,442 open positions · Updated daily

Looking for Customer Satisfaction jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Customer Satisfaction position in the New York City, NY area.

health system full time + 1 tags

Cardiology - Physician - Mount Sinai Doctors-Forest Hills - Queens, NY

Company: Mount Sinai Health System

Location: Queens, New York

Posted Jun 30, 2025

View Details Apply on healthecareers.com
full time be or bc day shift

Outpatient Gynecologist

Company: Hackensack Meridian Health

Location: Hewitt, New Jersey

Posted Jun 29, 2025

View Details Apply on healthecareers.com

Technical Business Analyst (Leveraged Finance)

Company: Santander Holdings USA Inc

Location: New York, NY

Posted Jun 28, 2025

Executes technical plans, system analysis, detailed design specifications, development, unit and component testing. Basic knowledge in development tools.

View Details Apply on SimplyHired
relocation assistance health system full time

Geriatrician - Saint Luke's - Kansas City, MO

Company: Saint Luke's Health System

Location: Kansas City, Missouri

Posted Jun 30, 2025

View Details Apply on healthecareers.com

Customer Experience and Security Associate

Company: BTL HARLEM WINE

Location: New York, NY

Posted Jun 30, 2025

Stay focused during shifts — *use of personal cell phones is not permitted while on duty*. We are a friendly neighborhood wine shop looking for a dependable and…

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full time be or bc dental insurance

Child Neurologist

Company: Hackensack Meridian Health

Location: Neptune, New Jersey

Posted Jun 29, 2025

View Details Apply on healthecareers.com
full time new grad be or bc

Internal Medicine - Physician - Manhattan and Brooklyn, NY

Company: Mount Sinai Health System

Location: New York, New York

Posted Jun 29, 2025

View Details Apply on healthecareers.com
401(k) flexible schedule health insurance

PA - OBGYN

Company: Stratton Group LLC

Location: central New Jersey

Posted Jun 30, 2025

View Details Apply on healthecareers.com
full time new grad be or bc

Pulmonology - Physician - Staten Island, NY

Company: Mount Sinai Health System

Location: Staten Island, New York

Posted Jun 29, 2025

View Details Apply on healthecareers.com

Competition Chef

Company: Hudson Table Holdings LLC

Location: Brooklyn, NY

Posted Jun 30, 2025

The guests (whom are your judges) are sitting front row around our Chef's Table counter and will have an interactive experience watching you cook, and leave…

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full time be or bc

Pediatric Neurologist

Company: Catholic Health

Location: West Islip and Rockville Centre, NY

Posted Jun 29, 2025

View Details Apply on healthecareers.com

CONFERENCE OFFICER

Company: HRA/DEPT OF SOCIAL SERVICES

Location: Brooklyn, NY

Posted Jun 28, 2025

A baccalaureate degree from an accredited college and three years of satisfactory full-time progressively responsible clerical/administrative experience, one…

View Details Apply on SimplyHired

Frequently Asked Questions

What are typical salary ranges for Customer Satisfaction roles by seniority?
Entry‑level Support Specialists earn $45K–$60K, mid‑level positions range $60K–$80K, senior roles ($80K–$110K), and Customer Success Managers or Experience Directors can command $110K–$160K, depending on industry and location.
What skills and certifications are most valued in Customer Satisfaction positions?
Proficiency with Zendesk, Freshdesk, Salesforce Service Cloud, and Gainsight is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and Intercom Certified Support Specialist boost credibility. Strong data analysis, CSAT/NPS metric interpretation, and communication skills are also critical.
Is remote work common for Customer Satisfaction roles?
Yes—many companies adopt remote‑first or hybrid models for Support Specialists, Customer Success Managers, and Escalation Engineers. Remote tools like Slack, Jira Service Management, and video conferencing enable seamless cross‑functional collaboration.
What career progression paths exist in Customer Satisfaction?
Typical ladders move from Support Specialist to Senior Support Specialist, then to Customer Success Manager, Escalation Manager, or Customer Experience Analyst. From there, professionals can advance to Director of Customer Experience, VP of Customer Success, or Chief Customer Officer.
What industry trends are shaping Customer Satisfaction today?
AI‑driven chatbots, predictive analytics for churn prevention, self‑service knowledge bases, and real‑time sentiment analysis are accelerating. Companies also focus on experience management platforms and data‑driven CSAT/NPS strategies to align support with business growth.

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